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Program nonfunctioning

I have been using Firefox for years. Suddenly, when opened, ALL of the menu items are greyed out and non-responsive. I have tried reinstalling a couple of times, to no av… (read more)

I have been using Firefox for years. Suddenly, when opened, ALL of the menu items are greyed out and non-responsive. I have tried reinstalling a couple of times, to no avail. I have no idea what is going on, and hope someone out there does! Thanks, David

Asked by d.ixtlan 5 days ago

installing new version

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, … (read more)

I am on Firefox version 102. It assures me I am up to date. My credit union insists I must be on version 107 to log in. I was able to download and install version 107, but it gives me a different icon and none of my bookmarks are there. It is like I installed it new rather than upgraded. I have no bookmarks, setting, etc.

Asked by dennisedds 2 days ago

Last reply by dennisedds 18 hours ago

Firefox is automatically updating even when I tell it not to!

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them". So I sometimes get a message whe… (read more)

I prefer to update Firefox manually, so in my Firefox settings, I have it set to: "Check for updates but let you choose to install them".

So I sometimes get a message when I launch Firefox saying "Update available. Download the latest version of Firefox." and I click "Dismiss"

Today, I launched Firefox (v107.0), got this update message, and clicked "Dismiss". However, when I go to About Firefox, it says "Firefox is being updated by another instance".

Why is Firefox ignoring my preference?

Asked by MartyJames 3 hours ago

Will installing Firefox Developer Edition interfere with my Firefox installation???

Greetings everyone, Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use. I want to install a backup browser … (read more)

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

Asked by Helpless_Quest 1 hour ago

Last reply by Helpless_Quest 39 minutes ago

Windows Firefox installer installs to both 'Program Files' and %AppData%?

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to… (read more)

I'm not sure if it's a quirk of my organisation's corporate Windows setup, but when I download and install Firefox (with my user having elevated permissions to be able to install apps for all users), it never prompts me at all for where to install, or says that it will install in one location or another, but I end up with two shortcuts on my desktop, one in the expected 'Program Files' location for all users, but another pointed at a second install in my user's AppData directory.

I could kind of understand it just installing in AppData if it didn't have permission to install in 'Program Files' - but for some reason it is installing in both locations in one go? Is this a bug in the installer?

Asked by edmund2 4 days ago

to browser and download

Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram! This code can be used to log… (read more)

  • Bulleted list itembold text[http://example.com Login code: 16122. Do not give this code to anyone, even if they say they are from Telegram!

This code can be used to log in to your Telegram account. We never ask it fo

If you didn't request this code by trying to log in on another device, simply ignore this message.]

Asked by andreydashin6 4 days ago

"Your Firefox profile cannot be loaded ..." after trying to refresh

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have … (read more)

So, after years of higher-than-normal security in Firefox (64-bit, Win 7) and accompanying problems in loading some pages, I decided to refresh (hoping to reset and have most/all pages load and display fully).

Well, tried refreshing and didn't see the bookmarks saved. Read about "Old Firefox Data" folder and thought I could retrieve anything I needed later. Deleting and reinstalling Firefox has resulted in the "Your Firefox profile cannot be loaded. It may be missing or inaccessible." windowed message.

Repeated uninstalls and reinstalls failed. Tried copying the "ng0ledtz.default-##########" from the "Old Firefox Data" folder into the C:\Users\username\Appdata\Roaming\Mozilla\Firefox\profiles folder with no success.

Please help.

Asked by Impulsive 1 day ago

Last reply by Impulsive 1 day ago