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firefox wrongly flags video as geoblocked

Hello Mozilla support I wanted to view the video at this site - https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html… (read more)

Hello Mozilla support

I wanted to view the video at this site -

https://www.daserste.de/information/reportage-dokumentation/dokus/videos/die-recyclingluege-video-102.html

(The site is German public TV)

Firefox (my default browser) says the video is geoblocked outside Germany, and my DNS proxy will not unblock it.

I tried again with Chrome browser, no problem, the video is not blocked, didn't need the DNS proxy.

Could this be a firefox problem? It seems bizarre - a small proportion of videos from the site are in fact geoblocked, most are available internationally. And always previously, whenever I encountered a blocked video, my DNS proxy would unblock it. But not for this video.

Any ideas as to what's going on?

Thanks, Fraidy . (Firefox 101.0.1 64 bit Windows 7)

Asked by Fraidy 1 week ago

Last reply by Fraidy 4 days ago

Why are google sites (Youtube, Gmail and Search) getting disconnected?

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021. W… (read more)

Why are google sites (Youtube, Gmail and Search) getting disconnected when all other sites are still connected to the Net? This has been happening since November 2021.

When that happens I close the FF and then immediately open it. Now the google sites work properly.

Never had that problem with other sites.....never!

Why the hell is this happening? Is FF responsible or Google?

So what is the solution?

Asked by Raz 1 week ago

Last reply by Raz 3 days ago

Saving web page usually fails, until retried

I notice some reported this problem in 2020, in a post that's been archived. I reported it previously in a different post, but I may not have provided enough information.… (read more)

I notice some reported this problem in 2020, in a post that's been archived.

I reported it previously in a different post, but I may not have provided enough information. I am using currently 91.10.0esr (64-bit) on openSUSE Leap 15.3 Linux.

When I right click on a web page, and choose "Save Page As..." from the menu that appears in response to the right click, then choose "Web Page, complete (*.htm *.html)" as how to save the page, Firefox goes through some process, something is placed on the disk drive. But often, the status of the download shows as "Failed". That is until I retry the download. I've even been able to "Show all downloads" and click on an icon to retry it, sometimes days or weeks later, without even re-visiting the web page which was originally saved, but after clicking on the icon to retry saving the page, the status shows as "Completed". It could just be an issue with Firefox reporting the status, rather than an actual failure.

Is this a "bug"/"error" in the program code for Firefox? If so, is there someway to report it, or will this post serve as such a report?

I'd appreciate any helpful thoughts.

Asked by toes314 3 weeks ago

Last reply by toes314 5 days ago

connecting to website retrieving incorrect pdf

browsing a website with Firefox, making a selection for a map to download and view. Incorrect map is displayed. Taking same steps with Google, correct map is displayed. h… (read more)

browsing a website with Firefox, making a selection for a map to download and view. Incorrect map is displayed.

Taking same steps with Google, correct map is displayed.

have tried to fixed by clearing cache and history multiple times.

Also on note pad using Firefox correct map is displayed.

Asked by geralddpope 1 week ago

Last reply by geralddpope 5 days ago

Videos will not fullscreen completely

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I op… (read more)

Whenever I try to full screen a video the first time I open the browser, the video will not completely fill the screen. It only happens on firefox and the first time I open the browser. I thought it was my extensions but it was not that. A thread was created on reddit describing the problem I have. I have linked it here. https://www.reddit.com/r/firefox/comments/rhwuvz/firefox_full_screen_on_win11_always_leaves_some/ I tried to change themes and that also did not work. Not sure what the problem is. Please help.

Asked by dk 3 weeks ago

Last reply by dk 2 days ago

Firefox hangs and stops loading any pages after random period of time

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly … (read more)

I'm not sure what is causing this, but it started at least a few months ago. I will be using firefox, and anywhere between a few minutes, or a few days, it will suddenly stop loading anything and I will have to completely quit it and restart it to get anything working again. No, it is not the HTTP3 problem; that was the first thing I tried. I've also uninstalled, and reinstalled the entire program, clearing all settings, etc. I am on windows. Generally good on firefox updates, will check and update usually every week or two.

Funny thing is, I also installed firefox nightly and that does not have this problem (although I have not used it as extensively as I normally do when browsing, so maybe I didn't hit whatever triggers this issue). It also works properly on other computers (as far as I'm aware). So I still think something is corrupt or wrong with my normal firefox program. I just don't know what or how.

Asked by chibblesthegreat 1 week ago

Last reply by chibblesthegreat 6 hours ago

RE: Firefox extremely slow to load pages or connect to Web sites after startup

It's June 2022, and I am using FF64 101.0.1. My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easies… (read more)

It's June 2022, and I am using FF64 101.0.1.

My issue is best described by Zaayl (2017) at https://support.mozilla.org/en-US/questions/1157490, but the working and easiest solution I found was the one offered by delclemons (2018) at https://support.mozilla.org/en-US/questions/1229621#question-reply.

My starting page is blank. I have an extension that shows my external IP as a country flag when FF starts up. If the flag doesn't show, I know I still cannot connect to any site. Similar to Zaayl's case, my FF can be able to connect to sites only after a certain amount of time, which varies from instant - very rarely - up to over 10 minutes. The wait always gets longer, especially when FF crashes and have to restart.

I've been searching a long, long time for the right fix. I cringe at the idea that I have to reinstall FF every time there's a major issue, like this one. Syncing back bookmarks and passwords and reinstalling the extensions are the easy part. The painful part is having to set details of accounts in the containers afterwards. I am so glad that is over now. Connection to sites is no longer prolonged after FF startup.

I wanted to thank the persons concerned, but I couldn't reply to their messages, which are now archived. So, I decided to post a new one here to do that; also, to help users who have to same issue as mine.

Asked by mobilesuit 1 week ago

Last reply by mobilesuit 1 day ago

Firefox crashes/hangs cmputer when switching between tabs

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete… (read more)

Firefox crashes when switching between tabs. Worse than usual crash, the last page i was viewing is there but unresponsive to mouse or keyboard including contr-alt-delete. Must push and hold the power button on my Dell XPS8940. Windows 10 Home 21H2 OS Build 19044.1586. Windows Feature Experience Pack 120.2212.4170.0.

There was a window with 7 tabs, 1 playing a youtube video and 5 with videos not playing, one other site with no audio and another window with a website streaming only audio. When the system stopped, the speakers made an odd sort of buzz sound until powered off. I am on the latest version FF 99.0.1 but a similar crash happened on version 98.0.1. Before that this Dell never locked/crashed up this way.

This Dell PC has Realtek audio just like our HP W10 laptop and they both had issues when new with all sound not working when playing a youtube video only in Firefox (HP Feb 2021 and Dell Oct 2021). Launching Groove Music and playing an mp3 always got the sound working. Problem did not cause any program to crash. Windows updates to drives eventually fixed the problem but it only even happened in Firefox. Current problem is new in the last month or two and only on Dell.

Asked by MikeZZ 2 months ago

Last reply by MikeZZ 1 day ago

Installation aborted because the add-on appears to be corrupt.

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt… (read more)

I wanted to get an couple new addons to my firefox browser. But whenever I try to get one i get the message 'Installation aborted because the add-on appears to be corrupt' whether I save the file and install it in windows, or trey to install at the firefox addons page. I have done multiple re-installs of the latest browser, cleaned every file out of the system, even joined this community in case I have to get some kind of membership to get addons.

I am out of ideas to solve the problem, and I cannot find anywhere on the internet where the 'Installation aborted because the add-on appears to be corrupt'. problem I have is solved. Please help.

jkumpire

Asked by jkumpire 1 week ago

Last reply by jkumpire 4 days ago

  • Archived

List Websites Given a Permission or more

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla S… (read more)

It seems that there was an internal page for permissions, namely about:permissions. As I was trying to find an answer to my question, I found many volunteers at Mozilla Support would talk about this, but what I'm asking for is different. I'm looking for a way to list websites per permission, that is, when I want to disable a permission for a bunch of websites at once, I specify the permission and remove the websites I do not want to have that permission. In one of the questions on the site, an extension called SQLite Manager was mentioned and seemed to be the solution. This extension, though, doesn't exist anymore. If what I'm looking for can be done through this extension, I'd like to know if there is an alternative. If it doesn't serve the purpose that I am talking about, I'd be happy to know if there is a different workaround.

Asked by Hassan Khalloof 6 months ago

Last reply by Hassan Khalloof 8 hours ago

How do I get my bookmarks back?

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy. I al… (read more)

Firefox updated and my bookmarks are now gone. Firefox refuses to restore the old bookmarks, import from HTML ( this is from Opera). or import Microsoft Edge Legacy.

I also would like to add that Microsoft Edge was able to import the HTML form Opera I have even tried exporting the ME bookmarks I restarted the computer

These are all the browsers with my old bookmarks Opera,Chrome, & IE I haven't update them in ages, and I forgot that the web bookmarks i was using went offline.

Thanks In Advance

Asked by youar3adummy 1 week ago

Last reply by youar3adummy 3 days ago

pdf blocking

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download … (read more)

I have been using Firefox as my default browser for many years and much prefer it to the other browsers. However, several weeks ago Firefox started blocking the download of my morning newspaper. Now I have to copy the link from my morning newspaper email and paste it into Chrome to get access to my newspaper rather than simply clicking the link in the email. While I found this very annoying, when I couldn't find a workaround, I just continued to copy/paste into Chrome. Today I tried to download my IRA quarterly statement and found Firefox is blocking this pdf download also. Note that in neither case does Firefox tell me that they are blocking the downloads and they just do not download and some pdfs do download. So this is now getting beyond just annoying. Is there a workaround for this new Firefox problem or is my only alternative to define Chrome or Edge as my default browser and give up Firefox?

Asked by rick146 1 week ago

Last reply by rick146 4 days ago

enable javascript on Firefox Android

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. Acco… (read more)

How do I enable Javascript on Firefox Android? There are many so-called solutions on the net, but the one with "about-config" does not work; it just starts a search. According to mozilla it does not work on mobile devices anyway. So, does anyone really know? Cheers

Asked by mediasail 2 weeks ago

Last reply by mediasail 3 days ago

Website attack? Toggling between Reload and Stop icons rapidly.

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel. To reproduce: … (read more)

I have tried this with the Troubleshooting option "Temporarily Disable Extensions" and the problem still occurs. Firefox 101.0.1 (64 bit) on Win10, Intel.

To reproduce:

Go to https://www.healthgrades.com/ . Search Carlene Bolen (any name?) in Tulsa, OK. Click on first result. Opens a new tab to https://www.healthgrades.com/providers/carlene-bolen-29brb. So far so good. Click on page. Hit PgDn 3 times, or scroll down quite a ways (to comments). Hit PgUp or attempt to scroll to top of page. Tab goes into infinite loop toggling between "X" and reload symbols on the NAV bar. Also page no longer renders properly and F12 debugger won't open. Firefox process for that Child tab uses 35% of processor, but doesn't show anything unusual in Firefox "Task Manager" process list. Must close both the child tab and the previous Healthgrades parent tab. Eventually the offending Firefox process exits and everything looks normal.

Asked by mrengineer02 1 week ago

Last reply by mrengineer02 6 days ago

Downloading pdf files fails

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in m… (read more)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Asked by Wally 5 days ago

Last reply by Wally 5 days ago

Browser not opening

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipcon… (read more)

I've downloaded the browser and not after an hour it stops working and wont decide to open anymore, i've tried solutions on youtube for example "Firefox.exe -p" or "Ipconfig" I dont know what to do is it possible it can be resolved?

Asked by aherrera3206 1 day ago

Not getting push notifications

Hello, The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications. Using this test site: h… (read more)

Hello,

The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications.

Using this test site: https://www.bennish.net/web-notifications.html - the logs goes as follows: Notification #1 queued for display Notification #1 closed

What I've tried: troubleshooting mode, reinstalling firefox, using a completely fresh&clean installation, and even reinstalling windows. Even after reinstalling windows and immediately installing firefox, the problem persists. However, it doesn't happen on another machine I've tested on, everything works perfectly there.

What could possibly be the problem? Please help!

Asked by skraelos 1 day ago

Last reply by skraelos 23 hours ago

Firefox has become very slow since two weeks.

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites ar… (read more)

Firefox has become very slow for some two weeks om my desktop with Linux Xubuntu 18.04. Some sites can be approached without problems except for the speed, other sites are opened after some time, but freeze so that scrolling and clicking on links won't work. I tried to find an answer in the Settings......

Asked by edschijf 5 days ago