Firefox Community Forum

You are a profoundly incompetent company, and I will never use your software again.

I will advise everyone from using it if the topic ever occurs in a discussion.

I'm tempted to say more, but I will not.

I lost some very important, now unrecoverable tabs, because you thought that fixing and updating something that ALREADY WORKS FINE is a great idea.

There are no words that could fix this mess, whether I am to say them or you.

I restarted my computer, and when FF loaded all the tabs across the top where weirdly blank. I could see that there were tabs but no info. I restarted FF and then there were no tabs. Then I looked to history to restore previous session, and nothing. I've gone through all the various methods I can find about restoring sessions, and there are no sessions. See attached image. Session restore can not find a previous session. When looking for backup files, and using session scrounger https://www.jeffersonscher.com/ffu/scrounger.html I get a few tabs but nothing from my my most recent browsing. I had 28 tabs open, some in groups, and all of it is gone. I've had issues with losing tabs before but always got it back with the session scrounger, and now I can't find anything. What is going on?

So i reset my pc. And i saved a backup(BU1) of Firefox. But every time I try to restore my original backup(BU1), it keeps showing incorrect password. I know it's not but. I did find a workaround from the support page. I made a new backup(BU2). and took BU2s name and gave it to the original backup(BU1). I then replaced BU2 with BU1 in the new backup folder. But it is still asking me for a password. And from what I've read it should be using BU2s password. its not. what do I do? i can no longer access the original firefox because my windows account has been reset. What's even more annoying? I still have all of my passwords and all of my bank details. Without the back up. Because my phone and computer are synced. So I didn't even need to put a password on my PC backup. But I do need my tab groups. Any help would be much appreciated.