Firefox Community Forum

I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

I am running Firefox on Kubuntu, which means it comes pre-installed as a Flatpak.

I was having problems with various web sites so I decided to try using the version of Firefox installed with the file found here - https://www.firefox.com/en-US/thanks/

There were no problems with the install. This version of Firefox showed the same issues as the Flatpak version, so I blame the web sites.

Now I have two versions of Firefox. I would like to remove this second version but all the methods I've found do not remove it. I can certainly disable it by renaming the directory created in my user directory /Firefox. Trouble is, shortcuts I created to web sites always launch this version rather than the Flatpak version and I can't find a way to get the shortcuts to use the Flatpak version.

When opening the "Show all history" window (command Y) the text is garbled. I have checked the font book and there are no duplicated and I have validated all fonts. I have tried using the troubleshoot mode and occasionally the text is rendered correctly but mostly it has no effect. There is no other location in the browser where the text is garbled. I have tried changing the text in the advanced settings and both performance settings are disabled.

Hi, the home page shortcuts used to be bookmarked sites I selected, and they stayed in one place. After a recent update Firefox litters the page with recent searches, displacing the ones I saved. I can't see a setting to select recent search shortcuts ON/OFF, how to restore the old (and very useful) shortcuts?

All of a sudden I could not access our local electronic paper with FireFox. As it turn out the problem was caused by my virus protection software had the "Ad Blocker" turned on. When I turned the option off then I could access the paper. I called customer service and they evidently had done something with ads, but the person I was talking with could not tell me what it was. There suggestion was to use a browser that did not block ads regardless of the setting of my virus protection software. I do not understand how a browser can override the setting in my virus protection software.

My question is does FireFox have an option to turn off an ad blocker for a given URL?

When using the built-in Firefox AI sidebar and clicking the "Summarize page" button, I consistently get the error: "431 Request Header Fields Too Large" from chatgpt.com.

Cookies were cleared multiple times Extensions (including AdGuard) were disabled The issue persists

Previously, changing a privacy setting temporarily helped: switching from "block all cross-site cookies" to "block cross-site tracking cookies and isolate other cross-site cookies". After that, the feature started working.

However, after restarting the browser today, the issue returned, and changing this setting no longer helps.

I would also like to note that currently there is no way to disable or hide the "Summarize page" button, even though I did not need it initially. I tried to configure things so it would work properly, but was unable to do so.

Steps to reproduce:

Open any webpage Open the Firefox AI sidebar Click "Summarize page" Observe error 431

Expected behavior: Page summary should be generated successfully.

Actual behavior: The request fails with HTTP 431 error.

I tried a restore but the only date available for bookmarks was today (jsonlz4 file). I tried other online suggestions but I cannot locate any old files to restore from. If I cannot get them back, I will switch browsers because the loss is unacceptable.

Hi there.

Since quite a while Firefox is trying to enhance our browsing security by "upgrading" connections from "http" to "https." This may generally be a good idea, but it is literally driving me crazy at the moment because it also does so for "internal" sites I host within my LAN (such as my "Home Assistant" instance or a Zigbee coordinator, accessible via its own hostname and web UI). However, these connections will fail, because I don't have certificates for my internal hosts, and thus there is no "https" listener. :-(

(I use my own subdomain "<host>.city.internal.example.org" internally, so Firefox may be confused?)

I feel this behavior has become "more aggressive" within the last few days, so maybe it is due to a Firefox update?

Is there a bullet-proof way to prevent Firefox from doing so?

I've already set the below options to false: - dom.security.https_first - dom.security.https_first_for_custom_ports - dom.security.https_first_for_local_addresses - dom.security.https_first_for_unknown_suffixes - dom.security.https_first_pbm - dom.security.https_first_schemeless - dom.security.https_only_mode - dom.security.https_only_mode.upgrade_local - dom.security.https_only_mode_pbm

Help, please!

I'm close to abandoning Firefox in favor of a different browser, because at the moment it's close to being unusable for me anymore... :-(

Kind regards,

Ralf

Hi, I recently started using Firefox's beta built-in VPN and look forward to the protection it will provide. One small problem... every time I close Firefox, the VPN deactivates, requiring me to manually activate the VPN. How do I set VPN to remain active all the time? Thanks for your support. Stay well.