Firefox on Windows - Trackers Identified vs Protection Dashboard Issues

There are two issues (or confusion) concerning tracker notifications on Firefox for Windows. Recently after a FF update, I noticed, when opening a URL link, a small pop u… (read more)

There are two issues (or confusion) concerning tracker notifications on Firefox for Windows. Recently after a FF update, I noticed, when opening a URL link, a small pop up window, lower right hand side would open listing the trackers associated with that page. Most are lined out and a few are not (depends on the page). Then the pop up window goes away.

First issue: How do you make that pop up stay open so that you can read the information it is displaying? How can you recall the pop up, if you need to? What does lined out mean vs. not lined out? Obviously, I can take a guess here but it would be nice to have an official reference or explanation.

Second Issue: I would expect that the Safe Protection Dashboard would be in agreement with the info displayed in that tracker pop up window. It does not. Open a URL, the tracker pop up window opens and lists, for example: 8 trackers, 6 of which are lined out, 2 are not. Go to the Safe Protection dashboard and it ALWAYS says "No trackers know to Firefox were detected on this page." --> Well, something ain't right here. These two tracker status indicators should be in agreement. And, just in case, they don't have to be in agreement, then there should be some explanation as to why there are different results.

Thank you for a great product and the attention to detail.

Asked by StPete 6 days ago

Password manager | Firefox Lockwise

I'm a developer and I would be grateful if you answer the question: How I can disable password manager on the user page through code? I want to hide dropdown with passwor… (read more)

I'm a developer and I would be grateful if you answer the question: How I can disable password manager on the user page through code?

I want to hide dropdown with password suggestions in spite of setting in the browser.

Asked by looporez 6 days ago

Last reply by looporez 6 days ago

Themes don't change home page every time I close then open Firefox

Hello. As the title states, themes don't seem to be working as they should. If I apply the theme, and it changes the tab bar, and it will change the home page as it shou… (read more)

Hello. As the title states, themes don't seem to be working as they should. If I apply the theme, and it changes the tab bar, and it will change the home page as it should. After I close and then re-open Firefox, however, the home page goes back to being un-themed, despite (as far as I can tell) everything else that should be affected by the theme still being themed. I am using the official dark theme that comes with the browser, and the only extensions that I have that should affect it are Dark Reader and Firefox Color, though the problem still occurs with them disabled. My other extensions are listed in the "Installed Plugins" part. The issue seems to happen on both Kubuntu and Windows. Thank you for reading. EDIT: I tried without Color, and it worked. I think it was applying an old theme I made on Color that looked like the dark theme but with a white start page. Sorry for the mistake on my end.

Asked by louisgarbour 6 days ago

FireFox crashes on install

Hello, Firefox always crashes when I try to install it. I have tried many versions including 75,78,80. I have tried starting it in safe mode. Starting in safe mode als… (read more)

Hello,

Firefox always crashes when I try to install it. I have tried many versions including 75,78,80. I have tried starting it in safe mode. Starting in safe mode also crashes. Running Windows 10.

I have tried: uninstalling and reinstalling rebooting the computer scanning for viruses (Did not find any) Installed newest video driver starting in safe mode (never works)

Chrome and Edge run fine.

Mozilla Crash Reporter report:

BreakpadReserveAddress: 1443205545984 BreakpadReserveSize: 83886080 BuildID: 20200630195452 CPUMicrocodeVersion: 0x20 CrashTime: 1594231937 Email: xxx@yyy.com FramePoisonBase: 9223372036600889344 FramePoisonSize: 65536 InstallTime: 1594227394 ModuleSignatureInfo: {"Microsoft Corporation":["msvcp140.dll","vcruntime140.dll","VCRUNTIME140.dll","msvcp140.dll"],"Microsoft Windows":["dbgcore.dll","dhcpcsvc.dll","version.dll","netprofm.dll","avrt.dll","nlaapi.dll","wtsapi32.dll","WINMMBASE.dll","winmm.dll","d3d11.dll","D3DCOMPILER_47.dll","apphelp.dll","uxtheme.dll","dwmapi.dll","dbghelp.dll","DXCore.dll","dxgi.dll","ntmarta.dll","IPHLPAPI.DLL","dnsapi.dll","mswsock.dll","CRYPTBASE.DLL","devobj.dll","userenv.dll","umpdc.dll","kernel.appcore.dll","powrprof.dll","profapi.dll","msasn1.dll","bcrypt.dll","bcryptPrimitives.dll","msvcp_win.dll","cryptsp.dll","gdi32full.dll","cfgmgr32.dll","win32u.dll","wintrust.dll","ucrtbase.dll","KERNELBASE.dll","windows.storage.dll","crypt32.dll","shell32.dll","setupapi.dll","psapi.dll","msvcrt.dll","sechost.dll","oleaut32.dll","ws2_32.dll","kernel32.dll","clbcatq.dll","SHCore.dll","gdi32.dll","rpcrt4.dll","nsi.dll","shlwapi.dll","imm32.dll","user32.dll","combase.dll","ole32.dll","advapi32.dll","ntdll.dll","usp10.dll","wshbth.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","webauthn.dll","wsock32.dll"],"Mozilla Corporation":["firefox.exe","lgpllibs.dll","xul.dll","nss3.dll","mozglue.dll"]} ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 324 StartupCrash: 1 StartupTime: 1594231934 ThreadIdNameMapping: 15248:"Gecko_IOThread",18828:"Timer",19052:"Link Monitor #1",13952:"Socket Thread",15964:"Permission",11548:"BackgroundThreadPool #1",15144:"JS Watchdog",18912:"JS Helper",19192:"JS Helper",3596:"JS Helper",16984:"JS Helper", Throttleable: 1 URL: UptimeTS: 46.38065 Vendor: Mozilla Version: 78.0.1

This report also contains technical information about the state of the application when it crashed.

Thank you for any help you can supply.

Asked by greg65 6 days ago

Last reply by greg65 6 days ago

Business Page Will Not Show Up

I own a company - A TRANSPORTATION SERVICE (LLC) located in Palm Springs, CA. I cannot get the business page w/map to show up when I do a search. It works fine with Micro… (read more)

I own a company - A TRANSPORTATION SERVICE (LLC) located in Palm Springs, CA. I cannot get the business page w/map to show up when I do a search. It works fine with Microsoft Edge and GOOGLE Chrome. Also, using Iphone's Safari, the business page does not show up. Will you be so kind and provide some help in fixing this problem please.

Asked by A TRANSPORTATION SERVICE LLC 6 days ago

Can't retrieve Passwords after new upgrade of browser

I was upgraded to the latest version and since then I can not retrieve ANY of my old/current passwords. I have to log in each password to use sites and when I try to look… (read more)

I was upgraded to the latest version and since then I can not retrieve ANY of my old/current passwords. I have to log in each password to use sites and when I try to look at the LOCKWISE page it is empty. I did not have a master password set prior to this upgrade so when I tried to change to a new password it does not allow me to change it.

WHAT THE HECK IS GOING ON?

I know the passwords are there but why is Firefox doing this?

Asked by nriquelovesacting 6 days ago

Horizontal scroll bar has gone awol

I lost the horizontal scroll bar a few days ago, i.e. some time after the last update. I don't know what I did. I have Firefox 78.0.1 on Windows 10. I can still scroll us… (read more)

I lost the horizontal scroll bar a few days ago, i.e. some time after the last update. I don't know what I did. I have Firefox 78.0.1 on Windows 10. I can still scroll using the left and right arrow keys but using the mouse is much easier. I still have a vertical scroll bar and can still use the mouse to scroll vertically.

Cancel this question - the problem is with the website, not with Firefox. Other websites do not show this problem.

Asked by msturdy77 6 days ago

DIfferent bookmark toolbars on each device with Sync?

I'm syncing my profile to a mobile device and for privacy reasons, I'd prefer not to use my usual bookmarks toolbar from home. I don't want to disable it either, I just w… (read more)

I'm syncing my profile to a mobile device and for privacy reasons, I'd prefer not to use my usual bookmarks toolbar from home. I don't want to disable it either, I just want it reduced to a smaller number of bookmarks. Any ideas on how to accomplish this?

Asked by Firefox auf Firebox 6 days ago

Last reply by Firefox auf Firebox 6 days ago

italic font not displaying (I have proofs!)

Hi everyone, I am working on linux Ubuntu 8.3.0, with the last version of Firefox 68.10.0esr-1. It seems that the italic fonts are not displayed on my Firefox browser. I… (read more)

Hi everyone,

I am working on linux Ubuntu 8.3.0, with the last version of Firefox 68.10.0esr-1.

It seems that the italic fonts are not displayed on my Firefox browser. I have made a test with another browser and the italics font are displayed (picture attached). I have already tried to re-start, re-install, etc...

Any idea of what could be the problem?

Cheers,

Thibauld

Asked by thibauld_michel 6 days ago

Last reply by thibauld_michel 6 days ago

How to really stop autoplaying videos

I can't stop autoplaying videos in FF77. I disabled them in the options, and also set media.autoplay.blocking_policy = 2 and the videos still play automatically after re… (read more)

I can't stop autoplaying videos in FF77. I disabled them in the options, and also set

media.autoplay.blocking_policy = 2

and the videos still play automatically after restarting FF.

Asked by useruser 1 week ago

Last reply by useruser 6 days ago

Recover user data missing after Firefox update

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedi… (read more)

After updating to the latest Firefox version, Firefox messed up my older version and I couldn't recover my previous settings and quite a lot of passwords. It is very tedious to go through the whole rigmarole again. Will I recover my old settings and passwords if I reset to the previous running version? Thanks and cheers.

Asked by jalnet1 1 week ago

Last reply by jalnet1 6 days ago

H.265 Support for Firefox

I find myself facing a real dillema, I prefer to use Firefox for most things however, due to the fact that Firefox does not support H.265 and has instead opted to only su… (read more)

I find myself facing a real dillema, I prefer to use Firefox for most things however, due to the fact that Firefox does not support H.265 and has instead opted to only support AVI video I cannot use it to manage the massive fleet of Security Cameras I manage. I am stuck using IE or Edge both of which are garbage. Along with that Chrome also has decided to only support AVI so that is worthless as well. In our modern era of technology I find it morally repugnant that a company like Firefox would turn their back on their loyal users. Could someone please explain to why Firefox cannot even implement an add-on that would allow use of the built in hardware decoder if supported on your computer like IE/Edge are capable of doing? I just don't understand why Firefox insists on copying Chrome rather than being their own independent company, especially when Chrome has worked their way into almost a monopoly status, and even if Chrome is not a monopoly every other browser now seems to just be a spin off of Chrome. I would imagine that Firefox would want to support as much as possible and not dictate to the world like Google has decided to do. Really starting to lose faith in Firefox's ability to be their own company.

Asked by dwright4 6 days ago

Last reply by dwright4 6 days ago

Firefox 78.0.2 broke Spectrum TV

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no l… (read more)

https://watch.spectrum.net used to be in Flash but has recently dropped it. It was working absolutely fine until I restarted my computer about an hour ago and now it no longer works in Firefox. I picture is worth a thousand words so I will let it describe but I would fail at.

Asked by D. Drake 6 days ago

Last reply by D. Drake 6 days ago

Qlik sense Hub is not accessible in Mozilla Firefox

Hello All, In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub. while ac… (read more)

Hello All,

In our firm we are using Qlik sense application and most of the users are using Mozilla Firefox as a primary browser for accessing the Qlik sense hub.

while accessing the Qlik sense hub via Firefox is not working well it through s an error.

But the same Qlik sense hub URL working fine in chrome, IE and edge browser without any issues.

Kindly help on this issue. Is there is any constraint for accessing the Qlik sense hub in Firefox?

Regards, Praveen

Asked by loyolites18 6 days ago

Sharepoint opening only in Read Only Mode for excel/word docs

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Ed… (read more)

I am using latest version of Firefox on Windows 10 machine. We use sharepoint to store files...I am not able to checkout any files using firefox browser. It works with Edge, Chrome and IE ofcourse. Is there any setting I need to configure to make this happen?

Everytime I open a file from SHarepoint, it opens in Read Only mode. If I do the same using edge/chrome/IE, the file opens in excel/word with a checkout button on the ribbon on top. However this option is not visible when using firefox. Please help

Asked by popeye1982in 6 days ago

Last reply by popeye1982in 6 days ago

Pest screens on restart after Firefox updates

When a routine Firefox update happens on the first restart I will get "pest" screens, a browser tab, one in particular is for Ant video downloader but there are others, a… (read more)

When a routine Firefox update happens on the first restart I will get "pest" screens, a browser tab, one in particular is for Ant video downloader but there are others, all related to add-ons I have installed. These are a pain in their own right but they also stop Restore Previous Session from working.

How can I defeat these screens?

Asked by foot 6 days ago

Can't use non-default sound output device for google meet calls

I can't change output device in GoogleMeet. FF just uses the system default device though I have several. I found a report https://bugzilla.mozilla.org/show_bug.cgi?id=14… (read more)

I can't change output device in GoogleMeet. FF just uses the system default device though I have several.

I found a report https://bugzilla.mozilla.org/show_bug.cgi?id=1473070 It perfectly describes my situation and it was closed due to closure of https://bugzilla.mozilla.org/show_bug.cgi?id=934425

I guess the problem had to be solved 2 years ago, but I still encounter it.

Did I miss something? Should I somehow additionally configure my FF?


I'm using FF 78.0.2 Win 10 1909

Asked by lucky555strike 6 days ago

FIREFOX 75 UPDATE: How to change internet address bar dropdown to display most visited sites?

How to change the browser.urlbar.maxRichResults in about:config to display more recently viewed websites in the drop-down list in the address bar after Firefox 75 update?… (read more)

How to change the browser.urlbar.maxRichResults in about:config to display more recently viewed websites in the drop-down list in the address bar after Firefox 75 update? I only see 6 results when I had it set to about 20 before.

I have gone to browser.urlbar.openViewOnFocus and changed that setting to False thinking that would help but all that has done is eliminated the entire drop-down list altogether when the address bar is clicked.

I checked my browsing privacy options in the settings menu within Firefox and it appears everything remains exactly as before, prior to update. Maybe there is some special combo of settings and about:config options that can bring the drop-down menu back that I enjoyed so much prior to update version 75.

Any recommendations?

Asked by Lucardy 3 months ago

Last reply by Lucardy 6 days ago

Scanning

I used to scan prints on my Brother printer/scanner (MFC-9330CDW) and download them to folders on my computer. In the past I was able to download the scans (pdfs) to any… (read more)

I used to scan prints on my Brother printer/scanner (MFC-9330CDW) and download them to folders on my computer. In the past I was able to download the scans (pdfs) to any folder on my desktop. Now I am unable to do that. I would like to be able to correct that issue, because I use the scanning to save printed references for genealogical research. Please let me know how to get it back to the way it was, it is too complex and cumbersome the way it is now. Thank you in advance for your time and consideration.

Asked by wrbyrne 1 week ago

Last reply by wrbyrne 6 days ago

Private Tab opened directly does not select window

I have firefox pinned to my taskbar. Whenever I right click firefox and open private tab, the private window opens, but isn't selected, and is the last program in my alt … (read more)

I have firefox pinned to my taskbar. Whenever I right click firefox and open private tab, the private window opens, but isn't selected, and is the last program in my alt tab window, so I can't start typing immediately. Also, sometimes it opens a lot of private tabs in sequence.

Asked by kush.tiwary.1 6 days ago

Last reply by kush.tiwary.1 6 days ago