Firefox Support Forum

The newest version reloads and resets nearly every time computer restarts over the past couple weeks. Same thing today, however, now I cannot load anything. I can get to settings, etc but it will not load websites - no error code, just keeps "thinking"

I am able to use Chrome, so it is not an internet/router issue.

This happens at random intervals, mostly when firefox is being left idle.

Since it starts >1000 threads, it easily fills ram and swap, then get killed by OOM killer. Hence no crash reports.

I'll upload a gist with OOM details from dmesg and journalctl, if there is a way to get debug info for this, please let me know.

I really want to use firefox. I really do. But firefox's memory management is making that very difficult.

I have 8GB of RAM, which really ought to be enough, but inevitably, over time, firefox will munch and munch and munch until it has consumed all of it.

And then... my system crashes. I lose work. I get angry.

Well, okay, I use linux, so after this happened a few times I stuck firefox in a systemd scope and limit it to 90% of the memory of my system. At first, that didn't work because firefox would simply eat into the pagefile, until it had consumed all of it (or as much as I entitled it to), at which point firefox would desperately try to do.... something, very frantically, which would lock the CPU usage to 100%, again bringing down the system. So I limit its RAM and prohibit it from using the pagefile, and now, it's just firefox that dies.

....

But, really, that's still a problem. I still have emails partially written, forms filled out, work is still lost. Is it really so abhorrent to take out the trash that you'd rather just commit suicide instead? I say take out the trash, because firefox will restart, reload those very same tabs, and carry on with a fraction of the memory usage. Something's been dropped, and it wasn't important (well, other than the content of that email I've been composing for the last half hour).

So. If I'm going to continue using firefox, which I would very much like to do, there needs to be some way for it to gracefully say to the user: "I've run out of available memory. I'm going to have to..." (for example) 1. perform garbage collection (do whatever 'minimize memory use' seems to do... which is not much, but something that really ought to be the default action in this situation) 2. clear the buffer of some videos being played, or some cached results or something, i dunno. 3. gracefully stop loading the current tab, or process, or whatever, and say to the user "I've run out of resources to continue. Please choose one or more tabs to close in order to continue"

Then, at least, I can sacrifice my background music tab, or something else unimportant, to buy enough time to copy that email into notepad, submit that form, or just run 'minimize memory usage', and be able to carry on.

When i open a picture from a page, and want to save it on my computer, I right click on the picture to save it. At that very same second, Firefox freeze and I need to open the activity manager to close it.

What also confuse me there, when I find Firefox, there is a number behind the name, like: Firefox(7) Does it mean that 7 Firefox is opened in the background?

What is the problem?

To save a picture now, I need to use Edge.

"Why does Firefox on my Windows 10 PC consistently load 'https://onlinebinoculars.com/' much slower compared to other websites, causing delays in accessing important information about binoculars and optics?"

yesterday, when i logged into my icloud.com to use my email, my screen became dominated by a thing that said something about protecting my privacy or email or what ever. there were two options, and I tried both of them, but that was all it would do. I never was able to get rid of that screen or use my email. I consequently logged into google chrome and then had no trouble at all with my icloud.com account.

Hi,

I'm on Arch Linux and use uinput to create key events. It works reliably for >12months in all applications and under all circumstances except in Firefox where some key events are skipped non-deterministically. My test case is:

in a text field, emit `<ctrl down>a<ctrl up>123456789987654321<left>...<left>` with 9 times `<left>`. Sometimes a 9 is missing and sometimes the cursor is further to the right than expected.

This happens every 8th try or so, which is too frequent to not break the user experience.

What I have tried: - multiple PCs (2 with this issue and 1 without) - Troubleshoot Mode - `window.onkeydown=(e)=>console.log(e)` (events are missing)

Since I've only ever seen repeated characters/keys disappear and never when writing manually, I would guess there is some kind of event cleanup algorithm kicking in. (the events are emitted without any delays)

I would really like to fix this issue because Firefox is my favorite browser. Any idea how to track it down?

Maybe related: https://support.mozilla.org/en-US/questions/1363234

I've noticed this issue happening randomly, some of my toolbar bookmarks listed on the sidebar just up and disappear from view. As if they were never there. But I know they're still saved because when I click to Manage Bookmarks and check them there, they show up fine. The toolbar just randomly hides them for whatever reason, and I can only fix it by closing Firefox and opening it again.

I'm on the current version. I remember accessing about:support and clicking on Verify Integrity while trying troubleshoot some other issue, but don't know if that could've caused it though.