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A folder named: "to-be-removed"

Hello, My profile folder get huge! My FF gets slow, uses a lor of RAM & the profile folder size goes huge. So, while trying to locate the folder content that can b… (read more)

Hello,

My profile folder get huge!

My FF gets slow, uses a lor of RAM & the profile folder size goes huge.

So, while trying to locate the folder content that can be deleted- I came across a folder named: "to-be-removed".

[ ... AppData\Roaming\Mozilla\Firefox\Profiles\ <profile folder> \storage ]


1. What is the purpose of this folder? 2. Is it safe to delete all of it's content(to empty it)?

Thanks.

Asked by av2420 6 days ago

Delay in loading web page

The firefox opens but takes a long time to load any webpage. It is almost a delay of few minutes before the browser is responsive. It has gone through many updates and is… (read more)

The firefox opens but takes a long time to load any webpage. It is almost a delay of few minutes before the browser is responsive. It has gone through many updates and is not resolving the issue. I have changed the add ons with no help. Once it starts loading the web page then it works perfectly fine until I close it.

Asked by shrjp 2 hours ago

Firefox crashing when previewing files on upload

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first att… (read more)

When I try to upload a file through Google chat, Firefox crashes on the image preview of a file that is selected. When I restart Firefox, it uploads fine on the first attempt. If I continue to upload images, Firefox crashes again. This has been happening over the past few weeks. I'm using a mac desktop and Firefox version 113.0.1 - is there a way to disable the image preview when uploading files? Thanks in advance.

Asked by tamara5 1 week ago

Last reply by tamara5 4 days ago

Firefox loses wifi

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet acces… (read more)

I have Yahoo Mail+ and Gmail open in tabs (as well as MyYahoo, Yahoo Financial and Google Calendar) and both email systems intermittently declare they lose internet access. Sometimes they will continue to show current emails and sometimes not. I also have a second instance of Firefox running with MyYahoo and Start.me. All other apps on Windows 10 retain internet access as well as other non email tabs within Firefox. This does NOT happen with Chrome and the instances have increased in frequency so that I may have to switch back to using the Chrome browser. I test websites and need immediate access to email responses. I am willing to provide debug information, but don't know what or how I should report this condition. Until I get feedback I will be forced to utilize Chrome or (gasp - Edge) as my browser. I am using a Windows 10 system on an Device name Asus ROG Zephyrus Duo 15 GX550 Processor Intel(R) Core(TM) i9-10980HK CPU @ 2.40GHz 3.10 GHz Installed RAM 32.0 GB (31.8 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points

Please help me.

Oldman who knows archaic languages like Autocoder and IBM BAL 360 and Cobol

Asked by Old1912 3 days ago

Firefox won't stick to taskbar when it is pinned to it

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it. … (read more)

Hi Firefox won't stick to the taskbar after a reboot of the pc. And it is also showing that it likes that it is install even after a totally clean re-installation of it.

Asked by M. Hellingman 1 week ago

Last reply by M. Hellingman 4 days ago

Firefox 113.0.1 performance after task limit gone?, change win10 performance setting to "background services"

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of v… (read more)

Since the task limit option seems to have been obliterated? I believe the many more "programs" and the events they create for windows to handle is causing all sorts of virtual memory problems. Changing win10 advanced system settings from performance for programs to background services seems to have restored Firefox performance in my case, see: 10 advanced system settings win10 advanced system settings performance programs vs background services Is there an about:config option that would allow one to achieve the same "programs" limiting option as before? This laptop has 16 gig of memory and I used to successfully have even better Firefox performance with windows virtual memory turned off, but eventually I would get crashes. I can understand why Firefox was modified in a way to better localize the source of crashes, but in my case it has degraded performance. Thanks Mozilla for a great product I have valued for years!!!!

Asked by mathesonre 1 week ago

Last reply by mathesonre 5 days ago

Windows 10 taskbar does not display when Firefox window is maximized but not full screen

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state: Firefox is open and window is maximized.… (read more)

For Windows version 10.0.19045 Build 19045 If using Firefox Version 113.0.1 (64-bit) in Windows 10 and in the following state:

 Firefox is open and window is maximized.
 Firefox Full Screen is toggled OFF.
 Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled ON.

Then the Windows taskbar will not display when the cursor is place at the bottom of the monitor screen. If the Windows taskbar setting "Automatically hide the taskbar in desktop mode" is toggled OFF. Then the Windows taskbar will also not display. Changing the ON/OFF state of any other Windows taskbar display setting in any combination does not fix the failure.

Asked by dsand011 5 days ago

Cuelgues con Google Maps

Cuando maniobro un poco con Google Maps (acercar o alejar el mapa, sobre todo, pero también simplemente moviéndolo) se me cuelga; no Firefox: todo el sistema, tengo que r… (read more)

Cuando maniobro un poco con Google Maps (acercar o alejar el mapa, sobre todo, pero también simplemente moviéndolo) se me cuelga; no Firefox: todo el sistema, tengo que reinicializar la máquina, porque no me funcionan ni el ratón, ni el teclado. Y eso me ocurre desde hace mucho tiempo -quizá dos o tres años-, no es de ahora.

Mantengo siempre actualizado el sistema operativo (Linux, ahora Mint, pero hasta hace un año fue Ubuntu; si bien Mint está basado en Ubuntu) y Firefox. Ya no sé qué hacer: me resisto sustituir Firefox por Chrome; llevo muchos años, prácticamente desde que existe, usando Firefox y siempre me ha dado un resultado estupendo, pero esto de Google Maps me amarga la existencia. He intentado utilizar Open Street Map, pero ni de lejos tiene la funcionalidad de Google Maps.

¿A alguien más le sucede esto? ¿Alguna solución?

Asked by Javier 5 days ago

Firefox only prints 2 pages, then shows error.

Im experiencing the same issue issue as in this Archived Question: https://support.mozilla.org/en-US/questions/1349572 When I try to print specifically in black and whi… (read more)

Im experiencing the same issue issue as in this Archived Question: https://support.mozilla.org/en-US/questions/1349572


When I try to print specifically in black and white, Firefox starts the printing and send the pages to the printer for printing. But this process does not get beyond 2 pages. After 30-60 seconds of loading, the 2 pages print and firefox just shows a generic error "That an error has occurred".

My testing: - Remove and re-add printer -> Same issue - Try in Acrobat -> Same issue - Try in Chrome -> No issue - Try with other Printer -> Works when not B/W, same issue with B/W - Try with same printer not B/W -> Works - Reset printer settings manually -> Same issue - Tried to delete Firefox Caches/Cookies etc. -> Same issue - Reset Firefox Print settings -> Same issue - Firefox already up to date - Printed to Microsoft Print to PDF, then Printed that -> Works - Opened the file in Word: > Noticed that there are black pages when looking at the print preview > Noticed in Adobe Acrobat, that some pages are wider and some slimmer. > After more testing: The printer prints the first page and the 1st page after a wider page, then stops. > So if the 1st Page is a wider page -> Prints 2 pages > If the 1st page is slimmer -> Only prints the first page. (Filetype is already PDF/A)

Currently the workaround is to set Acrobat as default option when opening Acrobat and this should solve the issue. But this seems like some form of bug when Firefox has different PDF Formats/Page width/? (not sure what is is either).

Id like to avoid downloading an extension, so do any of you know of a better solution?

Asked by schwimmend-06.gelaender 1 week ago

Last reply by schwimmend-06.gelaender 6 days ago

Firefox causes whole system to crash frequently, often multiple times a day

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone… (read more)

I use Firefox on Ubuntu 22.04, and my system has 16GB RAM. I have been facing this problem of frequent crashes for the past few months. By crash, I mean not Firefox alone, but the entire system. I use several apps and run several processes that require great compute resources, often simultaneously. I have narrowed the cause of frequent system crashes to Firefox alone; the system rarely crashes when I use other resource-heavy apps. Due to this, I have to restart my system several times a day.

Before this problem arose, I would use multiple tabs (including YouTube, often 10+, close to 20) and multiple windows (2+). Such usage very rarely caused crashes, which is why it is surprising that Firefox now causes the entire system to simply hang sometimes with as low as 3-4 tabs.

I have disabled Hardware Acceleration, refreshed Firefox, even tried disabling WebGL. I also tested it after removing all add-ons, but it still didn't help (I use only 2 add-ons: a simple wide-spectrum ad-blocker and an EPUB reader). Even in troubleshoot mode, Firefox will cause my system to heat up, although it takes some more effort to crash in this case. I use one of the standard themes, so it could not have been the problem.

Many people report Firefox crashes, but in my case, Firefox causes my entire system to crash. How do I fix this issue? Thank you in advance.

Asked by DrunkenDefenestrator 1 week ago

Last reply by DrunkenDefenestrator 1 day ago

Streaming Surf Cams on Surfchex aren't loading

Surfchex cams won't load on Firefox on iMac. I've changed settings to allow popups and video playback on the Surfchex site. They still won't load. Working on my phone and… (read more)

Surfchex cams won't load on Firefox on iMac. I've changed settings to allow popups and video playback on the Surfchex site. They still won't load. Working on my phone and while using Chrome on iMac. Other live cams will play. Strange issue with Surfchex.com. Help please.

Asked by inthebarrel63 4 days ago

Browers does not load pages and/or images are not dispalyed

Issue #1) If computer is left idle for more than 15 min. and the browser is left open with some tabs when resuming to use the browser, it does not load pages any more and… (read more)

Issue #1) If computer is left idle for more than 15 min. and the browser is left open with some tabs when resuming to use the browser, it does not load pages any more and eventually times out. This forces to have to restart the browser each time after some idle time.

Issue #2) images do not load or only first couple of images load and then rest of the page images do not load. This is not related to security setting and so on since I have done all the obvious trouble-shooting steps already.

These are very frustrating issues and I am very close to switching off of Firefox.

Asked by aw2023 1 week ago

Last reply by aw2023 6 days ago

youtube video frozen while audio continues to play

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to … (read more)

When I am watching a youtube video the video sometimes freeze but the audio continues to play, I tried clearing the cache but that doesn't fix the. Please tell me how to fix this problem

Asked by saibalmadhumita55 1 day ago

Firefox (Linux application) is lagging.

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I c… (read more)

Hello, the Firefox app often stops responding when I have multiple tabs open or when a more demanding process is running in a tab. Also, Firefox stops responding when I copy a screenshot. I have tried the browser without any extensions and the problem persists. I use EndeavourOS based on Arch linux, I use the current version of the system and Firefox.

Asked by Fejby 1 day ago

Last reply by Fejby 53 minutes ago

High RAM and CPU Usage on M1 Macbook Air

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and th… (read more)

Firefox uses around 1 to 2GB of RAM and around 25% of the CPU with just around 10 tabs open along with a YouTube video. A chromium based browser on the same system and the same tabs open uses around 400MB of RAM and around 10% of the CPU. Safari with the same tabs is even more efficient

I have tested this with safe mode, on another system with the same hardware but couldn't find what's causing the problem. I have uninstalled all dynamic themes as well.

Firefox does not use this kind of resources on windows or linux but uses something more close to chromium numbers (tested on a desktop PC, AMD Ryzen 3 3200G)

While I do not expect Safari levels of optimization, this problem only arising on Apple Silicon Macs is a problem worth solving. This is the only thing that's keeping me from using firefox as a daily driver and supporting the open web.

Asked by raoanu2004 1 day ago

After update to 112 firefox starts with ugly blank white dummy UI before loading

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It … (read more)

After updating firefox to 112 it now starts with ugly white ui dummy before actually loading proper UI. Screenshot attached. It was not happening on firefox 111.0.1. It happens every time I launch firefox 112. Of course nothing in changelog is said about changing performance or UI so I have no idea what is causing this.

Asked by Piterk 1 month ago

Last reply by Piterk 5 days ago