Firefox Support Forum

I WOULD LIKE TO HAVE MY ORIGINAL FIREFOX THUNDERBIRD BACK ON MY COMPUTER. I AM ELDERLY AND DO NOT WANT A LOT OF DIFFERENT ITEMS OR CHANGES. I HAD NO PROBLEM USING WHAT I HAVE HAD FOR YEARS !!!!!!!!!

So slow I almost think MSFT AI has invented a thing that trips you up... After all, they're the fallback. Just saying.

I have MSFT 11 on a strong Nvidia gaming laptop. It's a fast machine. Once Firefox is open everything works fine and fast. It's just the opening.

Thank you, Liah

What is the compatibility using Google Meet with Jamboard / is it fully supported using Firefox? A simple Google Meet video call works fine. But I want to share a Jamboard or Google Doc during a Google Meet session, and it's not working. I tried to follow the instructions on this link: https://support.google.com/meet/answer/10540294 That is, I opened the Jamboard and looked for the Meet icon at the top, but it wasn't there. When I tried the same thing using the Chrome browser, the Meet icon was there and I had no problem sharing the Jamboard during the meeting.

I would prefer to continue using Firefox browser, but will have to switch to Chrome if the problem persists. FYI - I am using a Mac

It even happened while I was playing MMOs, making it crash.

I am using Zone Alarm Antivirus + Firewall, which does not find any malware on my computer. I NEVER use MSN news, so for the time being I placed the site on block list.

I am very concerned with FF (up to date) launching on its own, regardless which site it opens; that could be a breach of security in FF code itself.

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

Hello team, hope you're doing well. I purchased a new laptop recently(HP Omen 16 with RTX 3070Ti). I installed Kali OS via VMware, which runs on my host machine(Windows 11).

Everything seems to be working fine in Kali, except when I try to play any video via Firefox Browser, it lags a lot and is very choppy. At first, I thought it was the issue with Kali hence, I reinstalled Kali and tried again. The issue still persists. I then did a clean Windows 11 install and tried everything again right after Win11 was set up, but I still couldn't find a solution. Tried all the methods which I could find online, but still, nothing worked.

I tried again, but this time with Windows 10 Pro on VMware. The issue was resolved and everything worked perfectly fine when videos were played on Microsoft Edge.

I've installed the Firefox browser on my host machine, and everything runs smoothly on my host machine(Windows 11), but the issue occurs only when videos are being played in the Firefox browser via Kali on Vmware/VirtualBox. I had asked many known people, but none of them have ever faced this issue with Firefox to date. Neither did I with my previous laptops. This is the first time something like this has occurred.

Issue: Any Video, from any site, when being played in Firefox Browser via Kali OS in Vmware/VirtualBox lags a lot and it is super slow(even when the video speed is set to normal). The audio that comes out from each video is like a robotic voice and it is super slow and laggy.

Kindly help and I really hope that we can resolve this issue!!!

Firefox is Generating Error Messages. I use a password manager and know the correct ID and Password is being used. Twice recently, I have had to resort to Microsoft Edge to get around denial of access by Firefox. What do I need to do with Firefox to eliminate the denial of access of a website?

Recently something changed. Used to be that opening a tab presented a horizontal mid-screen array of icons of URLs. Handy. Don't know the lingo. They've been transgraded. Be nice to get them back.

Windows 10 desktop. Latest Firefox..

When using Chrome, I can easily save a website article on Google Drive from Pocket by printing as a pdf. However, when I try to perform the same activity when using Firefox, I get the dialogue box below. I really want to make Firefox my default browser but not being able to save from Pocket (or the web) to Google Drive when in Firefox is a deal breaker. Any suggestions would be appreciated!

As many others have said (however those posts are locked so i cannot reply) Firefox seems to randomly lose the ability to save shortcuts, (by dragging from the address bar) to the desktop.

Restart a few times, wait, random things, and it comes back next time you try... been bugging me for years. Seems to occur when firefox has been running for some time with lots of tabs open. As others have said, it displays a little "NO" icon (circle with a line through it) when trying to drag the URL from the lock or favicon section of the address bar, to the desktop. Other times it works fine.

I searched a bit, but perhaps someone has another idea on how to fix this permanently, or how to recover from it without restarting the computer. Firefox version is 110.0.1.

PS. I would re think the idea of archiving posts. Because its nice to be able to reply to old posts, even if they are "solved". The original poster may have found a solution and never posted about it, for instance.

some websites load in private but not normal browser. i have tried in safe mode with no addons still no luck, ive tried a few odd and end things to get these sites to load with no luck. any advice would be great. i do not get any errors the websites just stop loading or playing videos.

hello team,

i have a question about feature in firefox, that is auto sleep tab. that's what i call it.

let me tell you first to get better understanding. so i'm work as a vendor for my client. and to connect to my client environment, usually i used remote desktop connection. there is firefox too but a little bit different. in remote desktop firefox, there is a feature auto sleep tab. so tab that hasn't been accessed in a few minutes will going to sleep state. but it's different with my local firefox. no matter how long I do not open the tab, it never goes to sleep state. i'm pretty sure i'm using latest version and same type of firefox. but why that feature doesn't exist in my firefox?

Long story short I've lost about 30-40 tabs and can't get them back. What happened was that my computer was being strangely slow, so I opened task manager to close some stuff with one of them being firefox. I had about 6 windows open, 2 of them having a lot of tabs, the other 4 only having a few. Reopened firefox, click restore previous session and only 3 windows reopen. I've never had this before and am scrambling to try to fix it as the tabs/windows that did not reopen are the ones that were actually important. I've tried to use the scrounger thing that jscher2000 has suggested and haven't been able to find anything (I don't know much about code tho so could probably be missing something). I don't know what to do and am panicking a little as like I said, those windows that did not reopen were important. I'm trying to figure out if firefox saves older versions of the session restore .jsonlz4 files (besides the .baklz4) but they seem to just be overridden/deleted. Is there anything I can do or am I just screwed? Also recently closed windows and tabs options are empty when looking at the history tab, which has also never happened. New update today so could it be that that has caused this problem? Finally, I've looked at the Import and Backup -> Restore option, which has worked for me once when something similar happened, and between Saturday morning and now (Tuesday), there is nothing, which is odd as I close out all my tabs every night and this morning everything was restored perfectly. Yesterday is when I opened a lot of the important tabs for the one window, so could there be some kind of glitch occuring there? Any help would be appreciated Thanks

Hello,

I would like to set different themes for 2 computers signed into my Firefox Sync account, because I would like Firefox to fit in with each system's theme. Would it be possible to do this? If so, how can I set it up?

Thank you, JetFox

Not noticed before but when I right-click on the Firefox icon in the task bar, it pops up a list of recent browsing addresses, especially the ones that have started off as a i-click, browser tracking or whatever. I didn't think that they should be there as I have selected "always use Private Browsing" and my history is not being saved, or so I thought. These are active links. Clearing history, inc data and cookies doesn't remove these links. Nor does CCleaner or Bitdefender remove these. I want all history and cookies deleted when I exit the Browser. Apart from removing them individually by right-click, what do I do. It seems that Edge does the same on my partners laptop

Dear support, I'd like to ask you about auto-update option enabled in Mozilla Firefox. In our company we have Mozilla Firefox ESR onboarded and in use. One of our security report showed that Firefox version we use across company is vulnerable - because not all machines have the latest version installed. So I was a bit surprised because I know that auto-update is enabled for this application. I've checked it on my machine and I've got the latest version once I open Firefox and check via "About" button, right after that I've got the latest update installed. Together with my colleague we checked it on her machine whether it's really needed to check the version manually and then update is installed or is installed in the background and seems that my colleague got an update without manually checking the version, she just left the app open and after some time we checked the version and it was already updated.

My question is - is it enough to have Firefox open and it installed the latest version in the background without any action needed from user? Or user has to manually check the version and afterwards the update will be installed?

Another question I have, is the application vulnerable even if the app is not open?

Thank you in advance & BR