Showing questions tagged:

URGENT PLEASE HELP

duplicate of /questions/1476458 thread] This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes… (read more)

duplicate of /questions/1476458 thread]

This happened too much, like 6 times when using firefox in this month. I dont want to shut the program because I got unsaved notes in it. I was listening to music and it just began to play it non stop. and it dont respond.

please help, a million thanks!

I try to restart network or suspend the process nothing works. If I could make firefox reopen to it's original state+ cookies; no site reloaded and get back my incogico it would be much appreaciated. ALso everything was saved in firefox since I did not end the task, I dont want to lose those.

Locked Archived 3 38

Websites do not work!

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to redd… (read more)

So, today i opened up my firefox and loaded up youtube; it didn't load. I tried to check my wifi speed on speedtest by ookla...the website didnt work. Then i went to reddit to see if this was a bug affecting everyone anddd that also did not work. So, basically half of the websites that i use do not work right now and i can't figure out why. Everything was fine till yestderday and i havent changed any settings. Also, Wifi speed is not the problem here as i opened up ms edge and everything works.

Please help! Here's a reference image of how websites look ( imgur ) Funnily enough, imgur also did not work of mozilla.

Solved Archived 2 42

Youtube and other webpages EXTREMELY SLOW started today after 1 1/2 years of usage

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue cont… (read more)

As the subject says Firefox very suddenly started giving me terrible loading times, despite all the sites working perfectly fine on other devices and browsers. Issue continued with troubleshooting mode, not sure where to go from here. I will open youtube, it won't load about 5 thumbnails, I click on a video and it sets it to 140p and then it still lags the entire video as if I was using 1kbps internet. I tested my wifi connection and its having no problems. Something similar happened when I used to use Opera GX, it was fine for a long time and then one day terrible performance. Please let me know where to go from here. Windows 11 Pro.

Solved Archived 2 43

Can't sign into one of my email accounts with FF, but MS Edge works fine

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on … (read more)

I've been using FF since release #3 and like it a lot since I cut my teeth using NetScape. The past few days FF will not open one of my email accounts. When I click on login, it brings up the logging on page and then just starts blinking and will not sign me on. If I use MS Edge to sign on it works fine. The email account has been working fine for many years so don't know what to do. I've deleted recent history, but that does not help. Any ideas will be appreciated as I like FF and don't like to have to use two different browsers to do my daily tasks. Thanks in advance for any help you can suggest. I'm currently using release 131.0.3 with W-10 on a desk top PC with DSL from my phone company with the email account with their ID. My phone company does no know about or support FF.

Solved Archived 4 45

Lost folders in Thunderbird

duplicate of /questions/1471321 thread Hello! A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly… (read more)

duplicate of /questions/1471321 thread

Hello!

A very important email folder in my Thunderbird just vanished. I didn't touch anything! My email was downloading very slowly and so I closed the entire Thunderbird application. When I re-opened it, the folder was gone. Everything else is there as before - all other folders, my inbox etc.

I have no idea what happened or where the folder went. I can't find anything online that addresses the problem or how to solve it. I'm very much a tech novice. I need a solution that a 5 year old could navigate lol

S.O.S. Cara

Locked Archived 1 46

Continuing Problem using websites

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will g… (read more)

I am having a continuing problem using fire fox to access websites. I go to a site to use one of their tools and have issues using or logging in to their site. I will go to a site where an accept cookies banner should pop up to continue and nothing pops up so I can't continue. I have tried the disable Enhanced Protection with no change in results. If I use Duck Duck Go, or Edge everything works. Firefox is my default browser, but it appears that you have made a change that is now impacting my ability to use websites. Sometimes things work if I go into Troubleshooting mode, but I can't determine where the problem is. I use Norton as my anti-virus and internet security and have turned it off as part of my troubleshooting but that does not help.

Please provide guidance.

Thank you.

Solved Archived 1 47

Web page wont play

Good Afternoon, I bought a guitar course from this web site, https://masterclass.davidleviguitar.com/users/sign_in, and whilst the page opens up, when I click on any part… (read more)

Good Afternoon,

I bought a guitar course from this web site, https://masterclass.davidleviguitar.com/users/sign_in, and whilst the page opens up, when I click on any part of it nothing happens.

I then downloaded Chrome and everything works perfectly.

Can you please tell me how to get this site working properly on my computer, as I don't want Chrome on my computer.

I thank you and look forward to hearing from you.

Kind regards.

Greg.

Locked Archived 4 56

only "picked" area of page visible

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid… (read more)

I went to my favorite web site this morning (dpreview/forums) and when it displayed I must have accidentally clicked some Firefox thing because the page was then overlaid with a thin orange highlight with the word PICK on it. I tried moving the cursor off the page but it only changed which segments of the page were highlighted. So I clicked and the page was replaced by just the menu section of the page, apparently that was what was highlighted when I clicked.

Now, no matter what I do, when I try to go to that url only the menu is displayed, the normal list of forums is missing. I've restarted FF. I've rebooted. I've cleared cookies and cache. I've refreshed the page. Nothing helps. Other web sites are fine. I can't imagine what this is for. A diagnostic tool or accessibility thing perhaps.

Please help. I'm running latest FF on latest Win 11.

Solved Archived 1 65

addons stopped working

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, sinc… (read more)

please forgive me for asking again, but I REALLY need my addons to work. Firefox disabled my addons, forcing me to upgrade to a version of firefox that I don't need, since the old one was working just fine. The new version does not seem to appear to have downloaded properly, and neither version is allowing my addons to work or be re-installed. Please explain it to me like I am 5 years old, and help me to get this fixed without losing any of my info that might be stored in the addons.

 Thank you.
Locked Archived 1 66

Why is this process running?

On my Windows 7 machine, I am running Firefox V115.17.0esr (64 bit). When using Task Manager yesterday, I noticed the process spNMHost.exe whose description reads "Autofi… (read more)

On my Windows 7 machine, I am running Firefox V115.17.0esr (64 bit). When using Task Manager yesterday, I noticed the process spNMHost.exe whose description reads "Autofill Engine host for Chromium-based web browsers", but this process is started by Firefox (and ends when Firefox closes).

What the heck is going on?

Solved Archived 4 67

Persistent tab open

Hi, I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the… (read more)

Hi,

I cannot seem to close a tab, usually the last one I opened, in my browser window. It remains at the upper left hand corner of the browser. Please note the tab in the attached image.

How do I close this window and prevent this behavior again?

Many thanks,

Lisa D

Solved Archived 3 73

Firefox tab RAM usage increases over time when repeatedly changing an image's "src"

Hi, Not sure if this is the right place but here goes: Firefox keeps increasing it's tab RAM usage when I change the "src" property of an image programmatically for exten… (read more)

Hi, Not sure if this is the right place but here goes:

Firefox keeps increasing it's tab RAM usage when I change the "src" property of an image programmatically for extended periods of time (1 hour or so).

I created a dummy project here: https://github.com/mvandermade/example-base64-image-memory-high-native

The code above swaps out the image "src" 20 times a second. However I seen buildups with lower frequencies but bigger images too...

Here some measurement of tab RAM usage:

Measurements Windows 10: Firefox 131 00.00h 37MB 01.15h 127MB 03.00h 228MB

Edge (latest) 00.00h 28MB 01.15h 30MB 03.00h 33MB

(Edge seems to have no memory buildup as much)

Here is a copy of the code if the repo ever goes down:

<html>
    <head>
        <script>
        function generateRandomBase64Image() {
            // Create a canvas element
            const canvas = document.createElement('canvas');
            const ctx = canvas.getContext('2d');

            // Set canvas dimensions
            canvas.width = 200;
            canvas.height = 200;

            if(ctx == null) return ""

            // Fill the canvas with a random color
            ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
            ctx.fillRect(0, 0, canvas.width, canvas.height);

            // Draw some random shapes
            for (let i = 0; i < 10; i++) {
                ctx.fillStyle = `#${Math.floor(Math.random() * 16777215).toString(16)}`;
                ctx.beginPath();
                ctx.arc(
                    Math.random() * canvas.width,
                    Math.random() * canvas.height,
                    Math.random() * 50,
                    0,
                    Math.PI * 2
                );
                ctx.fill();
            }

            // Convert the canvas to a Base64 string
            return canvas.toDataURL('image/png');
        }

        setInterval(() => {
            document.getElementById("swapper").src=generateRandomBase64Image()
        }, 50)

        </script>
    </head>
    <body>
        <img src="" id="swapper"/>
    </body>
</html>

Just a observation from my side, if I can help improve things please let me know!

Greetings,

Martijn

p.s. I also created a project in React which gives similar results: https://github.com/mvandermade/example-base64-image-memory-high

Solved Archived 2 79

cannot use firefix at all suddenly

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescr… (read more)

im not very good with tech so ive probably clicked the wrong things, but i cant use my firefox at all anymore. only to search up 'google.com' lol. it opens on the homescreen, but when i want to search anything it always comes out on the screen in the image included. ive been using firefox for a year or so and never had issues. ive tried deleting and reinstalling, restarting my laptop, the whole deal. im on windows 10 but that shouldnt be the issue i imagine. ive asked some friends and they dont understand it either. id love to get some help otherwise i might have to go back to google chrome D:

Solved Archived 4 82