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  • Locked

F.B Purity has disappeared from my toolbar.

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc… (read more)

Not sure if I need to reinstall. I have an account. I'm looking for the page with the checkmarks (hide people you know, wants to be friends, delete entire right side, etc. There have been an overwhelming abundance of ads sneaking into my feed. Should I re-install? Actually, I tried but nothing gets updated. Mostly, I have relied on F.B Purity probably 10+ years. And now I don't know how to revive it.

Asked by Elaine Corn 3 days ago

Last reply by Denys 2 days ago

  • Solved

Cannot connect

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a r… (read more)

I cannot connect with my on-line banking site. When I try, I get the message "Bad Request--Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. I am able to access the site using another browser, so there cannot be a problem with the site itself. This situation has only existed since Firefox did an update. So, the problem must lie with Firefox. If it is not fixed, then I fear that I will have to discontinue using Firefox as my online browser. Please have someone from technical support contact me. [edited email from community support forum]

Asked by dahibulger 4 weeks ago

Answered by jonzn4SUSE 4 weeks ago

  • Solved

Blocked from Planefinder.com

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a… (read more)

Accessing Planefinder.com. Have done so many times. After checking on a flight multiple times today, I acquired a notice that said I was blocked from accessing. Is this a scam? It says I entered a word or phrase that was unacceptable and thus am blocked. I can still use Planefinder on my cell phone. I only enter the plane information that is called for. What is going on?

Asked by gslfthom 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

Synchronize Enhanced Tracking Protection Exceptions

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites. I was disappointed that this did not sync with my o… (read more)

I went through my laptop and turned off enhanced tracking protection for a variety of financial, work, etc. websites.

I was disappointed that this did not sync with my other computers.

Here's hoping Firefox developers will incorporate ETP exceptions into account sync.

Asked by Eric Nix 2 weeks ago

Answered by Paul 2 weeks ago

  • Solved

Strange graphical artifacts behind profile images on new profile selector

My profile images have weird graphical issues behind the profile images. I don't find anyone else mentioning this but I am sure I am not the only one. What can I do to fi… (read more)

My profile images have weird graphical issues behind the profile images. I don't find anyone else mentioning this but I am sure I am not the only one. What can I do to fix this, it is very annoying.

Asked by Stephen 1 week ago

Answered by Denys 1 week ago

  • Solved

Uninstall Ad Blocker

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection. How do I uninstall Privacy Badger. It… (read more)

As usual on forums, none of the subject choices exactly fit my situation/problem, so I apologize for any unintended misdirection.

How do I uninstall Privacy Badger. It's been disabled, but not uninstalled. Please be specific as to keystrokes, screens, boxes, location of item. Many instructions tend to overuse computer jargon or common industry synonyms used daily within their sphere, which a laymen cannot easily translate, and often raise more questions than they answer. Installed on my Firefox browser. Thank you in advance.

Asked by treatycity 3 weeks ago

Answered by Paul 3 weeks ago

  • Solved

Firefox on Mac will not allow user to complete X's new passcode requirement

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this. X is now requiring users to enter and verify a… (read more)

I've been using Firefox on Mac and PC for many years, and been on Twitter/X for 12 years. Never had a problem before this.

X is now requiring users to enter and verify a 4-digit passcode to be able to use the DM feature. Firefox on Mac won't let me do this. Every time it produces an error message:

"Unable to load encryption module. Please refresh the page and try again."

But when I do it in Safari, or Explorer, or Chrome, it lets me do so.

The problem is, most of my data and resources are on my Macbook, and I have not been able to find a workaround. I've cleared my cache, made sure I'm on the latest version of Firefox, restarted it several times - same thing.

I need to get this fixed. Please help.

Asked by JonS 2 months ago

Answered by Denys 2 months ago

  • Solved

Double search bar is gone

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into th… (read more)

I don't know which question best describes my question. I have always used Firefox because it had two boxes for searching. This meant that you could type a search into the second box while keeping the first box open. Now that second url box is gone. How can I get it back? I used it all the time!

Asked by emilymborden 5 months ago

Answered by Paul 5 months ago

  • Solved
  • Archived

tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (read more)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Asked by sarah_fata_morgana 1 year ago

Answered by sarah_fata_morgana 1 year ago

  • Solved

Amazon website

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before… (read more)

After signing into Amazon with firefox 43.0.1 (64-bit) browser on my mackbook I am not able to click on anything in firefox. I have to quit firefox and restart it before I can do anything. The even happens in a private window. Safari has no problems.

Asked by Vance 4 months ago

Answered by Vexi 4 months ago