Firefox Community Forum

After connecting and signing in to Mozilla Connect, it seems impossible to actually log out. There is a log out option in the dropdown menu, but it doesn't work. After "logging out", when going back to the site one is automatically logged back in. This is true even after clearing all mozilla.org cookies, and closing the browser. If a different browser is used, first time access to the Mozilla Connect site requires username/email and password, but after the first access, the alternate browser is also perpetually logged in.

1. What mechanism is being used to identify me as the user after cookies are cleared ?

2. How does this fit in with Mozilla's claims to respecting user privacy ?

3. How do a log out of the Mozilla Connect site ?

I keep getting email messages saying that my Firefox account will be terminated on May 26th because I don't use the browser enough. Is this true? I also use a different browser, but do use Firefox occasionally.

I received an email that said my account would be closed in 7 days unless I signed in.

I leave my Mozilla tabs permanently open and use them every day. I tried to sign in as instructed and got an "unknown error" about 3 times. Then I was sent to a page talking about Windows 10. I have the extension; that's not a problem for me.

Closing Mozilla and possibly losing all those open tabs would be a BIG problem. Evidently I'm signed in now. I hope everything is OK with my Mozilla account.

Hi my phone was stolen and they have managed to unlock it and have access my phone and have made it so i cannot remotely erase it is there a way of logging out of my Firefox account the the stolen Ph ? Thank you for your help

I've had to replace my computer today and when I've installed Firefox and signed in it no longer shows than I paid for a year's Premium Relay in June this year. What to do?

I need to know if there is an account possibly: [email address] or [email address] or anything with my name Kathleen (aka Kathy) Higginbotham. I'm in an old Windows configuration. I have now switched to MAC and I still see files that read : Firefox password manager ext. Please help me to delete this account ASAP. If there is a paid support option, that's OK with me.

Thank you,

Kathy Higginbotham

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.