Showing questions tagged: Show all questions
  • Locked

Firefox Exe using billions of cpus

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anythi… (read more)

Every time I open Firefox, since the last update, one of the exe programs begins using billions of cpus and causes my computer to freeze. It is not Malwarebytes or anything else, as I never had this problem before. While Firefox exe programs in general use too much, none has ever gone above 500,000 cpus before. After I mentioned this in a few places, it got better, but it started up again since the last update was posted, even though I have not downloaded it. Perhaps it has something to do with putting out updates? The only cure I have found is to open my Task Manager, and end the process that is gobbling up all the cpus, and after I do that, Firefox runs just fine. Somebody has screwed up with an update and this needs to be fixed, it seems to me. Sometimes, I can't even open my Task Manager. I am using Windows 7, yes, on a PC. And, by the way, this doesn't happen on my laptop, but I have not downloaded any updates on it, and will not. Also, someone mentioned changing a setting on how resources are used, but there are no advanced settings available anymore.

Asked by barontopor 3 months ago

Last reply by Seburo 3 months ago

  • Solved

Tab history constantly overwritten when following a link on page

Whenever I search something and follow a link, or if I'm on a page and click a link to another site or page, the history in the tab gets overwritten. I've only noticed it… (read more)

Whenever I search something and follow a link, or if I'm on a page and click a link to another site or page, the history in the tab gets overwritten.

I've only noticed it this month and if I'm looking for something quickly its extremely frustrating having to re search with the same parameters over and over or remember to open every search in its own tab.

I've had a hard time searching this issue, I don't know if my terminology is right or if it's just a very niche issue I'm having.

Any help would be EXTREMELY appreciated.

Asked by Aemun 4 months ago

Answered by Aemun 4 months ago

  • Solved

Bookmark Restore ignoring order and location in folders

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 … (read more)

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Asked by thefallinglink 4 months ago

Answered by thefallinglink 4 months ago

  • Solved

Unable to Log On to https://support.jungledisk.com/access/

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around,… (read more)

I now have trouble logging into jungledisk.com after most recent "improvement" to Firefox. Never ran into this annoyment until new FF rolled out. My current work around, go to Edge. No problems getting to jungledisk there.

I get the following when I try,

"Cookies required to use Firefox

To continue signing in using Firefox, allow cookies to be stored on this device. You might see this screen more than once."

Below is the dialog box to log on asking for user name and password finally "Sign In". This "Sign In" is greyed out. Can log on the jungledisk not no way, not no how.

Asked by wsgross 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

  • Solved

Second page/window locks up

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition … (read more)

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition of The Fort Worth Star Telegram) that after opening a second page/window of a news article, that 2nd open page causes Firefox to stop responding. Clearing caches and or restarting computer does not help. Feedback to Star Telegram has yielded no solution.

Asked by ewl1881 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Fn+PgUP/Dn key to scroll stopped working.

Fn+PgUP/Dn key to scroll up and down websites stopped working. Same problem happened a few months ago for a few weeks, then fixed on its own. Any ideas? thanks! … (read more)

Fn+PgUP/Dn key to scroll up and down websites stopped working. Same problem happened a few months ago for a few weeks, then fixed on its own.

Any ideas? thanks!

Asked by doritos 5 months ago

Answered by cor-el 5 months ago

  • Locked

When I try to check the box to open previous windows and tabs on startup it won't let me. Why not?

When I try to check the box to open previous windows and tabs on startup it won't let me. Why not? duplicate. https://support.mozilla.org/en-US/questions/1361612 … (read more)

When I try to check the box to open previous windows and tabs on startup it won't let me. Why not?

duplicate. https://support.mozilla.org/en-US/questions/1361612

Asked by prw7 4 months ago

Last reply by FredMcD 4 months ago

  • Solved

Lost Talk Radio when Firefox Updated

When Firefox updated to 95.0.2 I lost the ability to listen to Talk Radio, mainly https://www.iheart.com/live/590-kqnt-4952/ How do I get Talk Radio Back? … (read more)

When Firefox updated to 95.0.2 I lost the ability to listen to Talk Radio, mainly https://www.iheart.com/live/590-kqnt-4952/

How do I get Talk Radio Back?

Asked by bearcave 4 months ago

Answered by jonzn4SUSE 4 months ago

  • Solved

My minimize, maximize and close buttons don't appear in fullscreen mode

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hove… (read more)

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue

Asked by Dr. Duckling 4 months ago

Answered by cor-el 4 months ago

  • Solved

new tabs popping up

I've noticed this happening in the past week. Example #1 I used Google search to look for Japanese dogs & clicked on Wikipedia In addition a tab on debt popped up o… (read more)

I've noticed this happening in the past week. Example #1 I used Google search to look for Japanese dogs & clicked on Wikipedia In addition a tab on debt popped up on its own. Here's a link to it: https://go.debthelpguide.com/api/offer

Example #2 I logged into citi.com to check my credit card activity In addition a tab which was of a sexual nature popped up on its own. I was so shocked I didn't think of saving a link for it.

It doesn't happen on all tabs I am using. Thank you in advance for your help.

Asked by Dolly 4 months ago

Answered by FredMcD 4 months ago

  • Solved

Is a zip profile folder ok for profile backup?

I don't want to save my Firefox profile on removable media and leave it accessible to anyone around the house. I don't want to use my iCloud to store it either, because f… (read more)

I don't want to save my Firefox profile on removable media and leave it accessible to anyone around the house. I don't want to use my iCloud to store it either, because files in iCloud drive aren't end-to-end encrypted; they're encrypted, but Apple holds the keys. I can store attachments in Bitwarden, and my plan comes with enough room to store regular backups of my Firefox profile. If I want to attach the entire profile folder (not all the individual files separately) in one shot, I have to make a zip folder first, and then I can attach it to the Firefox log-in entry in my Bitwarden password manager. Will the backup work correctly if I store it like this? I mean, if I restore a backup after extracting it from a zipped file/folder, will it work correctly, uncorrupted, etc?

Thanks in advance,

Tõnis aka Tony

Asked by Tõnis 5 months ago

Answered by FredMcD 5 months ago

  • Solved

Firefox 95 and O365/Exchange Online Admin Portals

Since the upgrade to version 95, I am unable to access the O365 and Exchange Online portals. The former just loads a blank page while the latter continuously loads the an… (read more)

Since the upgrade to version 95, I am unable to access the O365 and Exchange Online portals. The former just loads a blank page while the latter continuously loads the animated Outlook loading image.

Asked by IM Operations 5 months ago

Answered by IM Operations 5 months ago