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You suggested that I update the toolbar (or something) and I inadvertently deleted Norton Secure and Symantec something. How do I get them back?

I have tried so many sites, that I really don't remember what you had me do. But it had to do with deleting add-ons (I think) that I don't use. So I clicked on one that… (read more)

I have tried so many sites, that I really don't remember what you had me do. But it had to do with deleting add-ons (I think) that I don't use. So I clicked on one that had something to do with shopping at home, and maybe two more. Then I said okay. However, you had automatically shown to delete Norton Secure log in and another that had to do with Symantec -- I think it said IPS? Well now the secure log in is gone, and so are my passwords! I want it back, but I don't know how to get it. Help!!

Asked by Jihan 9 years ago

Answered by SafeBrowser 9 years ago

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I didn't finish the 8.01 upgrade, but firefox turned off some add-ons anyway. How do I know if I'm running 8.01?

I chose the apps/add-ons I wanted to keep, clicked next, and when I found out Norton security wouldn't work, I clicked the X (close button), thinking the update would NOT… (read more)

I chose the apps/add-ons I wanted to keep, clicked next, and when I found out Norton security wouldn't work, I clicked the X (close button), thinking the update would NOT finish. But now I've lost my centurylink add-on, and I suspect my norton security. How do I get the pre-update version back?

Asked by mrvls 9 years ago

Answered by Swarnava Sengupta 9 years ago

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Toolbar bookmarks don't create new tab/window although is marked in preferences to do so.

Even though I have the box "Open new windows in a new tab instead" checked, when I click on one of the links in my Bookmarks Toolbar, it doesn't open in a new tab window.… (read more)

Even though I have the box "Open new windows in a new tab instead" checked, when I click on one of the links in my Bookmarks Toolbar, it doesn't open in a new tab window. I clicked several bookmarks from the toolbar and it happens on all of them.

Also, when I click on different links from different AppleMails, it DOES open a new tab/window.

How can I get the links in my toolbar to recognize the preference chosen to make a new tab/window?

Asked by WAVE96 9 years ago

Answered by cor-el 9 years ago

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Firefox crashes

When I attempt to start FireFox (even in safe mode) I always get the Mozilla Crash Reporter. I have rebooted my laptop several times and re-installed FireFox. I have bee… (read more)

When I attempt to start FireFox (even in safe mode) I always get the Mozilla Crash Reporter. I have rebooted my laptop several times and re-installed FireFox.

I have been using this for over 6 months without problems. This is a corporate build pc and I am unaware if there have been any updates this week. I assume my helpdesk will not be able to assist (as I installed FireFox myself) hence I am contacting you for assistance.

Asked by M029389 9 years ago

Answered by AliceWyman 9 years ago

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just installed Firefox V8; there's supposed to be a bookmarks button but I don't have one!

I have the forward/back arrows, the URL box, a Google search box, the Adblock plus button and the home button. And nothing more...Where is the advertised Bookmarks butto… (read more)

I have the forward/back arrows, the URL box, a Google search box, the Adblock plus button and the home button. And nothing more...Where is the advertised Bookmarks button? Or how can I create it myself?

Asked by schwarzrg 9 years ago

Answered by Swarnava Sengupta 9 years ago

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I have a whole bar of all the toolbar items next to my search window. How do I get rid of this?

When Firefox updated to 8.0.1 a toolbar of toolbar items appeared. I can't access the items and I can't get rid of the toolbar. It's big and annoying. How can I get rid o… (read more)

When Firefox updated to 8.0.1 a toolbar of toolbar items appeared. I can't access the items and I can't get rid of the toolbar. It's big and annoying. How can I get rid of it.

Asked by beeftrain 9 years ago

Answered by the-edmeister 9 years ago

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Firefox crashes

Updated latest firefox (8.0.1) and now it crashes every time I try to open it, even in safe mode. Tried disabling ad-ons (greasemonkey and ad blocker) and it still does i… (read more)

Updated latest firefox (8.0.1) and now it crashes every time I try to open it, even in safe mode. Tried disabling ad-ons (greasemonkey and ad blocker) and it still does it. OS is Mac OS X. Tried uninstalling/reinstalling it and still happens.

Asked by Shebaopsi 9 years ago

Answered by sctl 9 years ago

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I don't like the latest revision, how can I get back to the previouks version.

I find that I exit a website that I am on and and want to get to the Google home page, I have to search for the hone key. It take a couple of extra steps just to exit fr… (read more)

I find that I exit a website that I am on and and want to get to the Google home page, I have to search for the hone key. It take a couple of extra steps just to exit from a web site.

The new version causes more key strokes to get to what I want.

Asked by paulwisc 9 years ago

Answered by cor-el 9 years ago

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Restoring profiles to Firefox saved to IE before uninstalling Firefox

I read that in order to keep my bookmarks and settings from Firefox before I uninstalled it that I needed to copy the 8 figure files over to IE, which I did. I uninstalle… (read more)

I read that in order to keep my bookmarks and settings from Firefox before I uninstalled it that I needed to copy the 8 figure files over to IE, which I did. I uninstalled then reinstalled Firefox but cannot figure out how to restore those files from IE back to Firefox.

Asked by my77raisins 9 years ago

Answered by Matt_G 9 years ago

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Bookmark with tabs option is gone?

Hi There was an option to bookmark all active tabs. It is an immensely valuable function for me. Perhaps it is still there but I can’t find it? Best Regards /Zoran … (read more)

Hi


There was an option to bookmark all active tabs. It is an immensely valuable function for me. Perhaps it is still there but I can’t find it?

Best Regards /Zoran

Asked by naroz 9 years ago

Answered by optional 9 years ago

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Running win-7, I get MSN's inane homepage when I open Firefox and don't know how to change it to (for instance) Google.

I've just switched computers and downloaded Firefox onto my new machine. It runs Win-7, so I get MSN's inane home page with celebrity news and ads every time I open Fire… (read more)

I've just switched computers and downloaded Firefox onto my new machine. It runs Win-7, so I get MSN's inane home page with celebrity news and ads every time I open Firefox. How do I change it to, let's say, plain vanilla Google?

Asked by rharding 9 years ago

Answered by Tim 9 years ago

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Firefox crashes repeatedly in safe mode and out when I try to visit webpages

Whenever I try to visit webpages, it crashes. Google, sometimes, or anything I click from google, at all. Constantly. As you can see from the crash IDs, it was crashing O… (read more)

Whenever I try to visit webpages, it crashes. Google, sometimes, or anything I click from google, at all. Constantly. As you can see from the crash IDs, it was crashing OVER and OVER and over. pretty much everything is crashing it.

Interesting to note, however, is that the non-internet stuff doesn't crash it. I was able to open the crash reports page, and the help; troubleshooting thing with no trouble.

This is infuriating, as I cannot browse with mozilla at all, and I don't really like chrome.

EDIT: Worth noting, other browsers are not doing this. At least, chrome isn't, I don't have IE.

Asked by punkonjunk 9 years ago

Answered by cor-el 9 years ago

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How come I can no longer edit/rename bookmarks to something that makes sense to me?

How come I can no longer edit/rename bookmarks to something that makes sense to me? Before I updated to this version I could name, for instance www.blahbankingblah, "My a… (read more)

How come I can no longer edit/rename bookmarks to something that makes sense to me? Before I updated to this version I could name, for instance www.blahbankingblah, "My automatic bill payments"

Asked by searay440 9 years ago

Answered by cor-el 9 years ago

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ie 8 is the browser used through the control panel to connect to ms update can firefox be used instead?

i like using firefox and ie takes over instantly when i use control panel to check for updates.is your browser uncapable of this task. … (read more)

i like using firefox and ie takes over instantly when i use control panel to check for updates.is your browser uncapable of this task.

Asked by dads 9 years ago

Answered by cor-el 9 years ago