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How do I remove a previous question on this forum?

I've asked a previous question on this forum, but would like it to be removed since it contained some private info. It seems there are no ways to do so, could you please … (read more)

I've asked a previous question on this forum, but would like it to be removed since it contained some private info. It seems there are no ways to do so, could you please help me out.

Asked by passepartout 1 year ago

Answered by FredMcD 1 year ago

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database searches on websites

When I try to access the catalog at one library, the search hangs up on what should be a successful search. Unsuccessful searches return results quickly. This does not … (read more)

When I try to access the catalog at one library, the search hangs up on what should be a successful search. Unsuccessful searches return results quickly. This does not happen when I search catalogs at the 3 other libraries that I use. It happens only with Firefox, not with Bing. I have not used this library in several months, and it worked then.

Asked by judyshop 1 year ago

Answered by cor-el 1 year ago

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Unfilled header fonts

I have checked all settings and even uninstall ad-ons, it first started happened on my work computer. Thought it was the computer hardware or something. But now I got a l… (read more)

I have checked all settings and even uninstall ad-ons, it first started happened on my work computer. Thought it was the computer hardware or something. But now I got a laptop and it happened as well. I don't know what's causing the issue or how to fix it.

It's very frustrating because I can't really read well what it says now. I have attached a screenshot of the problem and it happens on almost every website

Asked by Kika Falcone 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox keeps adding buildin search engines after restart

I have an issue where Firefox is adding the standard search engines (and making google default search engine) after browser restart. I hope someone can help me, cause thi… (read more)

I have an issue where Firefox is adding the standard search engines (and making google default search engine) after browser restart. I hope someone can help me, cause this is highly annoying.

Asked by Yves 1 year ago

Answered by Yves 1 year ago

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In FF 77.0.1 links in emails and not only, open in new window instead of new tab.

In FF 77.0.1 links in emails and not only, open in new window instead of new tab although in settings I have checked the TAB priority. Herewith I attach the profile tabl… (read more)

In FF 77.0.1 links in emails and not only, open in new window instead of new tab although in settings I have checked the TAB priority.

Herewith I attach the profile table.

Thank's in advance...

Asked by rogergr311049 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Crashed 9 times in a Row (8 were upon start up)

In all the years I have used Firefox this has never happened. I could not even start Firefox up, it crashed just trying to open it. Here are the crash report ID's, any he… (read more)

In all the years I have used Firefox this has never happened. I could not even start Firefox up, it crashed just trying to open it. Here are the crash report ID's, any help would be appreciated:

bp-6db841c9-dec7-4398-ab32-912ba0200616 6/15/20, 11:54 PM

bp-f6753a4c-5fd0-4911-b562-e65f50200616 6/15/20, 11:54 PM

bp-66eb6b6b-9ae9-49be-8a7c-0dc950200616 6/15/20, 11:54 PM

bp-407e6b4f-16a6-4752-a052-4e5aa0200616 6/15/20, 11:54 PM

bp-4b1d1ec5-ab12-41d5-adf5-11d020200616 6/15/20, 11:54 PM

bp-b72a9eda-7a83-45dd-b8f1-4ef790200616 6/15/20, 11:54 PM

bp-a819c24d-ca32-4c2e-85ea-c54180200616 6/15/20, 11:54 PM

bp-739fc14a-3145-4d4b-9243-a98e10200616 6/15/20, 11:47 PM

bp-aff73b51-2ba8-44e6-8725-112fb0200616 6/15/20, 11:46 PM

Asked by IY 1 year ago

Answered by FredMcD 1 year ago

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FF browser doesn't open

When hitting sign in the help page came up. I tries several times and the same thing happened - what to do, and shouldn't my FF browser be automatic when I click the ico… (read more)

When hitting sign in the help page came up. I tries several times and the same thing happened - what to do, and shouldn't my FF browser be automatic when I click the icon - seems like it did before - have been sick and only at the computer sporadically - nothing seems to work as before....Hope you can help Thanks email: [email address]

Asked by graceheart999 1 year ago

Answered by FredMcD 1 year ago

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A web page is slowing down your browser.

FF 77.0.1 W10. I get this message on one specific website, every time I visit. It happens on other pages, but not continually, and not regularly. Is there a remedy? Updat… (read more)

FF 77.0.1 W10.

I get this message on one specific website, every time I visit. It happens on other pages, but not continually, and not regularly.

Is there a remedy? Updated recently and do not want to have to reset or do anything drastic.

Asked this two other times, but I tagged on to previous conversations. Unfortunately, I did not get the usual prompt response.

Thank you.

Asked by CiaoBella1 1 year ago

Answered by ARMAN KHAN 1 year ago

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Why can't Firefox leave my preferences alone when updating?

Why can't Firefox leave my preferences alone when updating? FF recently updated to 77.0.1 and now when I click on a hyperlink with the middle button on my mouse it opens… (read more)

Why can't Firefox leave my preferences alone when updating? FF recently updated to 77.0.1 and now when I click on a hyperlink with the middle button on my mouse it opens the link and displays it. WTF? I want it to open in the background not the foreground. That is how I had it set and been using it that way for years. Keep your fucking hands off my preferences. It is a nuisance to have to search through my preferences to find out WTF you did to them and repair it.

Asked by mellington 1 year ago

Answered by mellington 1 year ago

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Disable Awesomebar on build 77.0.1

I went through the steps to disable the awesomebar with build 75 when it was rolled out. While I get what you're trying to do with the feature, it's distracting and just … (read more)

I went through the steps to disable the awesomebar with build 75 when it was rolled out. While I get what you're trying to do with the feature, it's distracting and just not needed. 77.0.1 update has undone those changes.

How do I disable this stupid thing now? Why is there not a toggle in the settings for this?

Asked by laumanh8 1 year ago

Answered by laumanh8 1 year ago

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How do I make the toolbars actually hide in fullscreen mode on MacOS?

I'm trying Firefox on MacOS and from what I understand, the toolbars should hide in full screen mode and appear only on mouse over. Except they do not. I tried a clean pr… (read more)

I'm trying Firefox on MacOS and from what I understand, the toolbars should hide in full screen mode and appear only on mouse over. Except they do not.

I tried a clean profile, but to no avail. On Windows it works, though.

Any idea what am I doing wrong? I guess I could use some extension, but shouldn't it work with vanilla Firefox the same way on both platforms?

Asked by michal11 1 year ago

Answered by michal11 1 year ago

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Certain website won't take credentials anymore.

I have a website that I log into for work that needs a username and password. I was able to get into this website just fine yesterday. Since then, Windows 10 bricked itse… (read more)

I have a website that I log into for work that needs a username and password. I was able to get into this website just fine yesterday. Since then, Windows 10 bricked itself with the latest update so after erasing the hard drive and reinstalling, I downloaded Firefox and signed back into my Mozilla account. After everything got sync'd, that's when the problem began. When I put my credentials into the website and hit submit, the form fields just clear themselves out and no error message appears. I tried logging into this website with my phone, Chrome, and even Edge with no problems. I went into my Firefox history and clicked "forget this site" and I even got desperate and reset Firefox just a moment ago. So, it's just Firefox that's suddenly having problems as of yesterday. Any ideas?

Asked by Three Eighty-Six 1 year ago

Answered by cor-el 1 year ago

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Bookmarks and such

Hello, I recently bought a new PC since my old one was faulty. When I tried logging in to Firefox it kept trying to make me create a new profile. When I finally tried jus… (read more)

Hello, I recently bought a new PC since my old one was faulty. When I tried logging in to Firefox it kept trying to make me create a new profile. When I finally tried just typing my login details it seemed to just make me a new profile. I would very much like to retrive my old user information.

Asked by mr.mono 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 77 Address bar drop-down not identifying/catagorizing Bookmarks and History

I have both FF 76 and 77. At least with FF76, when I type in the address bar, in the drop-down, identifies the Bookmarks with a star to left of the bookmark so I know it'… (read more)

I have both FF 76 and 77. At least with FF76, when I type in the address bar, in the drop-down, identifies the Bookmarks with a star to left of the bookmark so I know it's a bookmark at a glance, but still does not show any identification for History items. But in FF 77, there is NO star identifying Bookmark items and nothing for history items. Why aren't there any symbols identifying or categorizing the address bar drop-down items? I can't tell if it's Bookmarks or History or Open tabs. Thanks.

Unless I knowingly have a setting enabled to prevent these symbols.

Asked by seeley6 1 year ago

Answered by cor-el 1 year ago

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Strange passwords sync problem

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, wh… (read more)

Hello, after my PC died and got a new one plus a new mobile it sync everything but my passwords. Strange thing is all passwords are still in my android tablet firefox, which I have connect and trying to sync, but with no luck so far. There are thousands of passwords there from many years and I'm afraid if tablet fails I will lost everything. BTW it cannot get/or send passwords from chrome or I could have shift passwords to other devices through chrome. Something change regarding passwords lately? Thanks in advance.

Asked by veecou 1 year ago

Answered by veecou 1 year ago

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Bookmarks Menu

When I click on the Bookmarks Menu, the bookmarks are in a particular order. When I click on "Show All Bookmarks", the bookmarks are in a different order. Why are there t… (read more)

When I click on the Bookmarks Menu, the bookmarks are in a particular order.

When I click on "Show All Bookmarks", the bookmarks are in a different order.

Why are there two lists different ?

The order that I want is under "Show All Bookmarks".

Asked by optics 1 year ago

Answered by optics 1 year ago

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Report: Exaktime does not work in the most recent Firefox update. Forced to use another browser for the time being.

Report: Exaktime does not work in the most recent Firefox update. Forced to use another browser for the time being. Running Windows 10. By the way, Firefox should serio… (read more)

Report: Exaktime does not work in the most recent Firefox update. Forced to use another browser for the time being. Running Windows 10.

By the way, Firefox should seriously consider allowing people to report issues without signing up or signing in. Where is your 'Contact Us' link??? I'm happy to report issues, but taking the time to sign up, making up a password and giving personal information is asking a little too much when you've already inconvenienced me with your software issue. I like your browser, but I hated giving you this feedback. Another point, do you really want negative comments like this to show up on your website?

Asked by ti89todd 1 year ago

Answered by ti89todd 1 year ago

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I want to drag extension bar

hi, i have lots of addons installed , i want to drag and hide the extension bar to see what i need from installed extensions then drag again to shrink its size to see big… (read more)

hi, i have lots of addons installed , i want to drag and hide the extension bar to see what i need from installed extensions then drag again to shrink its size to see bigger address bar for sorrow i can't easily find this feature in firefox like other browser the area is not draggable

Asked by sinfulslave 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago