• Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 2 months ago

Answered by slothmoving 2 months ago

  • Solved

Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 2 weeks ago

Answered by Terry 2 weeks ago

  • Solved

Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 2 weeks ago

Answered by xxx343 2 weeks ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 2 weeks ago

Answered by TyDraniu 2 weeks ago

  • Solved

Some (working) search engines are missing from settings/search.json.mozlz4 - where are they?

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can … (read more)

I've some search engines which was configured a lot of years ago (or maybe was imported from another browser many years ago). They are working in address bar (e.g. I can enter there "cve something", press Enter and get redirected to https://cve.mitre.org/cgi-bin/cvekey.cgi?keyword=something), but not listed neither in about:preferences#search nor in my profile's search.json.mozlz4 (I've unpacked and checked it - it contents does match about:preferences#search). I've tried to grep for "cvekey.cgi" in my profile folder but get no results (I suppose these "hidden" search engines are stored in some sqlite file).

I'd like to have these hidden search engines listed in about:preferences#search. I can even manually re-add them, but how can I find complete list of all configured search engines?

Asked by powerman-asdf 2 days ago

Answered by jscher2000 - Support Volunteer 1 day ago

  • Solved

Firefox window refuses to open maximized

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some o… (read more)

I've worked with Firefox for several years, and had it opening maximized. I recently manually resized the Firefox window to facilitate some work in which I needed some other windows visible. However, now I can't get Firefox to open maximized. Instead, it opens a window going from the left edge of my screen (see the first image below) about a third of the width of the monitor, and it is showing the double box icon in the upper right corner indicating that the computer "thinks" it is in full screen. If I click that double box, the window immediately shifts to the right edge of the screen, occupying a space about a third of the monitor from the right edge, and shows a single box in the upper right corner of the window. If I click that single box, the window finally does expand to full screen, showing a double box in the upper right corner. I've tried all the manipulations I've seen concerning starting screen size (such as going to the shortcut icon properties and indicating the that the program should start "maximized") but I'm still getting this same behavior. Any thoughts? (I'm running Windows 11, with the latest version of Firefox.)

Asked by Jim 18 hours ago

Answered by RobertJ 16 hours ago

  • Solved

Symbols Don't display correctly in Firefox

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly. I've included an example with Google Calendar showing what I ge… (read more)

I have an odd issue with Firefox that has gone on for some time. Certain symbols don't show up correctly.

I've included an example with Google Calendar showing what I get with Firefox and the correct display using Chrome.

Is this some obscure setting that I need to fix?

Asked by gunrunnerjohn 2 hours ago

Answered by cor-el 2 hours ago

  • Solved
  • Archived

Lost Tab in Mozilla Toolbar Menu

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from … (read more)

Dear Mozilla community, I was re-ordering the main tabs for daily use. The little blue line that indicates a move-change was about to show up when my finger slipped from the Apple Magic trackpad. The TAB that I use for dissertation work (PHD) disappeared. Thinking that it simply was transferred to the my Bookmarks, I checked there. No joy. I also checked to the bookmark menu TAB for my university teaching work. Not there either? Hmm. I searched for the Bookmark (PHD) and I am not able to locate it.

Any suggestions?

I would be most grateful.

Sincerely, AM

Asked by alistairmeister 2 years ago

Answered by alistairmeister 2 years ago

  • Solved
  • Archived

Home page issue

When opening firefox my home page is preceeded by a blank page. I know I've managed to press a wrong key, button, etc. Someone take pity and help an old man out. … (read more)

When opening firefox my home page is preceeded by a blank page. I know I've managed to press a wrong key, button, etc. Someone take pity and help an old man out.

Asked by jrb2748 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Unable to get detail by clicking on an item

When I click on an item in yahoo finance, detail doesn't show up or clicking an item on Walmart or Amazon to see detail info of an item doesn't work. On Chrome browser I … (read more)

When I click on an item in yahoo finance, detail doesn't show up or clicking an item on Walmart or Amazon to see detail info of an item doesn't work. On Chrome browser I dont have these issues. Trying to disable ad block plus doesn't help.

Asked by randip.sangha 1 year ago

Answered by la3amon 1 year ago

  • Solved
  • Archived

slideclock is driving me bannanas

Slideclock comes up and (for me) no matter what I do it keeps cycling back and forth and nothing happens except confusion and more confusion. I can't get away from it... … (read more)

Slideclock comes up and (for me) no matter what I do it keeps cycling back and forth and nothing happens except confusion and more confusion. I can't get away from it... It's time vampire. I don't even know what it is.

Asked by PETER SEGALL 1 year ago

Answered by Enigma 1 year ago

  • Solved
  • Archived

Search Diversion

Firefox 80.0 installed on August 27, and has diverted my Google searches to Yahoo and disabled my access to the add-ons page. This appears to be symptoms of known malware… (read more)

Firefox 80.0 installed on August 27, and has diverted my Google searches to Yahoo and disabled my access to the add-ons page. This appears to be symptoms of known malware. Is there a fix yet? McAfee and MalwareBytes can't find anything.

Asked by barryak@gmail.com 1 year ago

Answered by TyDraniu 1 year ago