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Spacing of links in favorites folders.

A recent update changed the spacing of links in my favorites folders. It would be great if you could include a spacing option for the user. I absolutely hate the double s… (read more)

A recent update changed the spacing of links in my favorites folders. It would be great if you could include a spacing option for the user. I absolutely hate the double spacing. It's horrible.

Asked by storm_rider 1 year ago

Answered by cor-el 1 year ago

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Firefox 92, troubleshoot mode messed up my addons, trying to get them back

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I… (read more)

Someone in Bugzilla instructed me to use Troubleshoot Mode for a separate problem, so I did. After reverting back to normal mode, I find that my addons are gone. Then I checked about:profiles. I find that one profile (default-release) has my tabs in normal colors (gray) and no addons, while another profile (default) has my addons, but the tabs are strangely white, which I don't want. How do I get the addons to appear while having normal tab color (gray)?

Asked by wkrp 2 years ago

Answered by wkrp 1 year ago

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Firefox is asking me for a primary password to see saved accounts and passwords

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the sav… (read more)

Hello. I had to reinstall firefox and while i eventually managed to get my phone to sync with my computer, the browser asks for a primary password in order to see the saved logins. The problem is that i don't use a primary password, and is there any way i can get around this?

Asked by henriquenprestes 1 year ago

Answered by cor-el 1 year ago

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How to reload icon (favicon) of specific Bookmark

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1353550. Please follow up there, thanks.] I have problems in some favicon of bookmarks. (Wrong favi… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1353550. Please follow up there, thanks.]

I have problems in some favicon of bookmarks. (Wrong favicon) How can i reload favicon of a specific bookmark? There is an extension for this job : [https://addons.mozilla.org/en-US/fire.../|CheckMarks] But this extension has no option to reload favicon of bookmarks individually for force firefox to reload favicon of a specific bookmark! Please give me a solution on this. In some years ago there was an extension with name favicon reloader. It was ok. But does not exist anymore.

After reinstalling Firefox (to new 64-bit version), I've lost all of my favicons. I'm seeing that only way to get them back is to individually select each bookmark. Is there a way to get the bookmarks to go and automatically download their favicons so my bookmarks will be repopulated again?

Asked by Vortex.Cubes.CEO 1 year ago

Last reply by Vortex.Cubes.CEO 1 year ago

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log in to my bank online

I can log in to my bank online in Chrome, but not Firefox. Whereas there was never a problem before with Firefox. Did the recent Update in Firefox cause this?? I want to … (read more)

I can log in to my bank online in Chrome, but not Firefox. Whereas there was never a problem before with Firefox. Did the recent Update in Firefox cause this?? I want to use Firefox to log in to my bank as before. Thank you.

Asked by joeccc 1 year ago

Answered by FredMcD 1 year ago

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How to open all synced tabs?

With recent versions of Firefox, I haven't found how to open all tabs from another synced computer. They use to be displayed in bookmarks or history lateral menu and I co… (read more)

With recent versions of Firefox, I haven't found how to open all tabs from another synced computer. They use to be displayed in bookmarks or history lateral menu and I could use the right button to open all. If this option has been removed, I don't understand why going steps back.

Asked by dbravo 1 year ago

Answered by cor-el 1 year ago

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Unable to access usps website from home, but it came up in the staples store where I took my computer to clear the cache...all that has been done, but cannot access it from home...what does that tell you?

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not hav… (read more)

cannot access usps website from home, but it came up easily in the staples store. all cache has been cleared but when i got home, I still got the message "you do not have access to this website" I have been using it to get stamps for years. any Ideas about what's wrong?

Thank you, Helen Barron <email-removed>

Asked by helenbarron 1 year ago

Answered by FredMcD 1 year ago

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Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7.

Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The… (read more)

Hi, for some reason the taskbar and tabs keep disappearing. I can momentarily bring back the tabs but they go away again after a few seconds if I take the mouse away. The taskbar doesn't come back at all. I'm using windows 7. Unfortunately I tried but cannot attach or upload a screenshot of what I see.

Asked by nora777 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Icons have just become smaller with a WIDE white space after update - can it be reversed?

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now … (read more)

Firefox was working well - and unfortunately I had forgotten to switch updates off. Now display settings on some pages are really grim from a "not great eyesight and now things are tinier" point of view.

I use Protopage (custom home page with news etc) and if you open a second tab, it allows you to have a selection of Icons each with a regularly used link. It still works, but after FF upgraded itself, the image in the tile has shrunk to a fraction of the original size - and is now surrounded by a thick border of white (with rounded edges of course).

Is there a "high vis" option which simply removes wasted white space which seems to have just been added at the expense of clarity?

Is there a way to either revert to a previous version OR to undo the visual messing about they have decided we all must want? If so, please let me know, as this "let's change something to make it harder to see", approach is a bit annoying.

Alas I cannot do a "before" image, but the "after" one is shown, complete with my efforts to explain what has changed.

Any guidance on either reversing the update or switching of the "shrink image and surround with large white border" geratfully received please.

Many thanks.

Asked by Guy 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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The new soft color look

Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try & selected someth… (read more)

Today I was greeted with an invitation to explore different color options for my home screen. I'm fairly conservative, but thought I'd give it a try & selected something like "soft green."

Bottom line is that the changed look is slightly distracting & I'd like to go back to the plain vanilla screen. But it's not obvious (to me anyway) how to do that.

Any suggestions?

Asked by davekeefe 1 year ago

Answered by davekeefe 1 year ago

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Can't sync my data

Hello. I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc) … (read more)

Hello.

I have been using firefox for a quite while now, I have LOTS of critical data linked to my firefox account (all the passwords, important bookmarks for work, etc)

I completely formatted and reinstalled windows on my pc because it had software issues that made it impossible for me to use my pc, after that I installed firefox , but forgot password for my firefox account, so I reset it with my mail, but now I can not sync to my very important older data that I desperately need.

Is there any way I can recover my data? Please, it is very important for me.

you can check that all the activities happened from same IP address, and that I searched for "windows 7 iso file" using duckduckgo right before I requested password reset


thank you in advance.

Asked by gigimakatsaria 1 year ago

Answered by FredMcD 1 year ago

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Unable to Access Prodigy eMail

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yah… (read more)

I am currently unable to access my Prodigy.net email thru the FireFox browser. I have cleared the cache and deleted cookies and am still unable to access https://mail.yahoo.com without being redirected to currently.com. Both AT & T and Yahoo indicated that this is a Firefox issue and I need to speak with Mozilla. Please provide a telephone number that I can speak with one of your representatives ASAP to resolve this issue.

Thank you for your prompt response.

Patricia Reider

Asked by pareider 1 year ago

Answered by FredMcD 1 year ago

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Unable to open my accounts on my online banking

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up brow… (read more)

Just recently when I open my bank and check my accounts, the accounts will not open and a note at the top of the page says page is slowing down fire fox, to speed up browser stop the page, then it shows a stop button, I hit the stop button, my accounts still don't open. What is happening.

Asked by cnilsen1 1 year ago

Answered by FredMcD 1 year ago