Firefox Support Forum

This has been going for a couple of days.

I have tried starting in safe mode, didn't help.

I have tried disabling JavaScript, didn't help.

Two "main sites" affected, Feedly and Gmail. Feedly had this problem but it disappeared after a while. Now Gmail is having problems. I can move around and read mails but not respond to them.

Other sites affected "seems" to have in common that they are blog-type, perhaps like WordPress or similar.

I have a Windows 10 computer with the same browser setup and there have been no problems there so far.

The version is 86.0.1 (64-bit).

I'm not technically advanced so please be gentle with me.

SYSTEM SPECS: OS: Windows 7 System Type: 64-bit Operating System RAM: 2 GB Firefox Version: 87.0 (64-bit Installation)

I want to try the new Proton UI for Firefox. I followed all these steps: 1. Go to "about:config". 2. Search for "proton" and set the "browser.proton.enabled" from false to true. 3. Restart Firefox.

But that didn't work. Is the Proton UI no longer supported in Windows 7? Or some other problem...

Hi, .html files which I've downloaded onto my hard drive as complete web pages won't work if they are moved to another directory. Is there a work-around for this ? Thanks in advance. afk

Locking this thread.
Please continue here: [/questions/1331097]
I just upgraded to Firefox 87.0 (64-bit) for Windows 7. After the upgrade the wheel click to open a link in a new tab isn't working. In fact, doing a wheel click does absolutely nothing now. I have relied HEAVILY on using wheel clicks to open links in new tabs. In fact, depending on what I am doing I am more likely to open a link in a new tab than to just follow it, as it is easier to close a tab then hit a back button 4, 10, or 20 times to get back to where I started.

I have verified the following options in about:config; browser.tabs.opentabfor.middleclick=true middlemouse.contentLoadURL=false middlemouse.paste=false middlemouse.scrollbarPosition=false

When searching to see if others were having this problem I noticed a user from 3 years ago had this problem in the Linux version, and that they had listed an option for middlemouse.openNewWindow=true. This option is now missing from about:config. I have no idea if it was in the previous version of Firefox or not, or if it being missing is the source of my problem or not. I have restarted Firefox itself a couple of times, as well as rebooting my computer, the problem is still there.

At this point I am already highly tempted to attempt to return to the previous version of Firefox just to get this one feature back, simply because of how regularly I rely upon it. The only reasons why I'm not at present is to ask for help fixing this problem and that I probably won't have the time around work to fight with it for several days.

I just recently upgraded to Firefox 87.0 (64-bit) for Windows 7. Before the upgrade if I wheel clicked on a link it would open up in a new tab. Now it does absolutely nothing. I've even tried holding the wheel click for 10 seconds, still nothing.

I have verified the following settings in about:config; browser.tabs.opentabfor.middleclick=true middlemouse.contentLoadURL=false middlemouse.paste=false middlemouse.scrollbarPosition=false

When I was doing a search for related questions to this problem I found a user 3 years ago had a similar problem, and that they had an addition setting: middlemouse.openNewWindow=true. This setting no longer seems to be there. I have no idea if this setting was recently removed, and is the source of my problem, or if it was removed a while ago and my problem is the result of some other change. I have restarted Firefox twice, and even rebooted my laptop, in an effort to fix this problem. Nothing has worked. Depending on what I am doing I rely on using the wheel click HEAVILY, as it is much simpler to close a tab then to hit the back button 4, 10, or 20 times to return to where I started, or if I'm trying to keep track of what links I've followed from doing a search without having to re-do the search and hope I get the exact same results (with Google I never do).

At this time I am already heavily inclined to just return to the previous version of Firefox, despite how much of a pain that will be, however this is a recently released update, so I feel I should give the devs a chance to fix any new bugs from the update. That, and I won't have the time around work for several days, probably over a week, which makes it more practical to give the devs a chance to release a patch that fixes the problem.

In the last 2 weeks I have had issues with 3 different websites. In all 3 cases I was filling in an online form. In the first 2 I filled the form in and clicked submit and was ejected. In today's case I could see that 2 lines of text were overlapped. I could find no way to click the underlying yes/no circles. I have attached a screenshot of what I get. After several attempts with suggestions from support, I tried Microsoft Edge and had no issues. Therefore, I concluded that the fault was not in the websites. I have tried changing font size with no improvement. Help!!

Over the last week or so I have been unable to receive my CenturyLink email through Mozilla Foxfire. I am having to use Chrome to receive & send my emails... Help anyone?!

Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

Hello,

I have just updated to version 87 of the browser but now I can't sign onto my email through centurylink, I can use edge to access it or my phone. I have OS win 7 if that helps. Everything was working fine, till my firefox browser updated. When I go to sign into my email, I get kicked to this blank screen, with a weird address at the top(pic). Any help you can give me in this matter to resolve this problem would be really appreciated, Thank You very much for your time.

Sincerely,

T. Krivanek

Hello I unintentionally deleted my passwords using one cleaning program. How to get the saved logins from the Old Firefox Data  ? I could not know how to do it or which smart file to open and add. The Old Firefox Data is still on my computer Desktop. I refreshed the Firefox browser before deleting. So , how I resume my saved logins ?

Hello, I didn't open Firefox from the 8th, I closed it normally as I always do with no worries since Firefox always launches with all my tabs+bookmarks saved and never remove cronology by itself. Guess updating must have done something, so I've read on the net and then here about some probable solutions, did find some files like recovery.jsonlz4 and .baklz4 along previous.jsonlz4 and sessionstore.jsonlz4 and saved them up in another folder, putting them back in the profile I've had on Firefox, but that didn't seem to have helped at all, Firefox still launches with nothing on and I don't know what to do anymore, so I've registered to ask for support here. Thanks.

Every time I type this into my windows run dialog, %APPDATA%\Mozilla\Firefox\Profiles, so I can search for it, my computer totally shuts down!! Firefox had a meltdown of some kind a week ago where every time my pointer touched the open window it locked everything up totally. I finally had it looked at and the person had to uninstall firefox and reinstall it. I was trying to recover my old tabs from before that but now it keeps doing this. Any help?

The websites that I use Facebook to login with won't let me login, I've tried closing and reopening the browser, refreshing the page, and deleting and signing back into the account, but nothing works. The browser Windows 7 desktop and the websites in question are Dailymotion, Viki Rakuten and We TV. I wonder if it was because I was using a Windows 7 machine, but other login sources like Google seem to work fine.

Dailymotion: https://www.dailymotion.com/ca Viki: https://www.viki.com/ We TV: https://wetv.vip/en

When I open the browser, the upper task bar which contains the web sites I most often visit, also opens three totally unidentified web sites that in fact are not recognized web sites since he message related to each is essentially telling me there was a problem opening the site. The identity of the three sites are not configured as web site address, and are identified in the task bar as "problems" How do I get rid of the upper task bar? I do not need it since the regular task bar below the address bar with all the specific features addressing the various options.

Irwin

Not sure if I chose the correct topic above, but here goes. It is my first time here.

recently, after using the same browser and same site, under the same log in for over 15 years, the pages freeze and I can't do any thing but wait until the error message pops up saying that "a webpage is slowing down your browser, do you want to: "Stop it" or "Wait" I click stop it and then wait a few seconds and I can see the screen glitch and then I can click on something and it will finally work. But, when I try to click on something else the same thing happens over and over again. I have discussed this with the chat agents, but they were no help. Someone from ebay called me after I asked them to and I explained the problem, and that I had cleared my browser cache, cookies, browsing history and it still gives the same error message and still freezes. I do NOT have this problem on any other website or platform. The ebay agent on the phone suggested that I try a different browser as he had no way to diagnose my problem. I asked "If the problem doesn't happen on any other site, how would it be caused by my browser?" He said, he was merely suggesting that as a process of elimination. I started to download another browser today, as this has been going on for far too long, probably two weeks now. Thank you for any suggestions you might have. Taylor

Recently, a kind volunteer helped me resolve a technical problem I was having with eBay. I have only one start up on my computer now, which is my VPN I have disabled all my Add-ons. I exited out of Firefox, restarted my computer and went directly to ebay and had no trouble signing in or using the site. Yay! I thought it was all fixed. I still wanted to use some very important (to me) add-ons like Ghosterly, and a couple others, which I have had for approximately a year with no problem on ebay. I enable 3 of my favorite addons. I went back to ebay. And, now I can't sign in. They say the password doesn't match. I know that it is correct because I have it written down. When I tried many times, they kept making be "bot verify" When I tried to reset my password, they said I had to chat with someone. I am unable to chat because they say I might have disabled java script. I don't know where to look to see it I have done that. Having a "Senior Moment" here............

....also starting to get frustrated........... grrrrrrr..... I wanted to try to turn on one addon at a time, to see which might be the troublemaker, but never got the chance.

Any thoughts??

Hello,

I am wondering it this is possible - I have a Windows 10 laptop that needs to be upgraded to V202H and I am told that the upgrade will probably delete all of my current programs and settings - including my Firefox install and all bookmarks. To help recover from that, I wanted to know if it would be possible to set up an alternate Firefox in a not often used local account on my Windows 7 laptop and then sync the two so that after the upgrade, I can download Firefox again onto the Win 10 laptop and then sync it back so that I can get all of my bookmarks and settings for FF back onto the Win 10 laptop.

I don't want to sync it with the Firefox that I use in my regular Win 7 user account since that has a separate set of bookmarks and settings that I wouldn't want to change. I just wanted a way to "hold" all of the Win 10 Firefox stuff and "reinstall" it, and had thought that sync might be a way to do that.

If that won't work, is there a way to transfer the entire FF profile over to a new install on that laptop once it is upgraded?

Thanks for any help! Much appreciated!

Hello, I have my Firefox bookmarks separated by folders according to the theme. Every time I use the 'search bookmarks' option, firefox shows me all the hypotheses based on my search but hides the folders and doesn’t show me in which folder the bookmark I looked for is located. This way, I always have to do a search because I still don't know what folder it is in unless I remember it again or browse through all the folders until I find it. Is there any way to do this? Thank you.