Firefox Community Forum

The behavior began with fifteen to twenty crash messages appearing. After which the browser would stop responding and be unable to reach out to the internet.

Network connectivity was confirmed as I was able to access my VPN and corporate teams.

I submitted as many crash reports as I could. Eventually the crash reporter ceased to function. The message is:

Firefox had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: expected value at line 1 column 1

Only a full reboot of the machine restored functionality but only temporarily. It returns after being put into sleep mode.

Running firefox in safe mode does not restore functionality. The behavior persists.

I am fully up to date according to firefox.

I am running a Lenovo Thinkpad Windows 11.

NOT to remove personal data? Does it give you an option for personal date not to be removed?? what about all the stored password? Can one of you tell me why all of sudden I get this error COULDN'T LOAD XPCOM? can you send me a link where to reinstall new version on top of the one I have running now Thanks

Since the penultimate and now the last current update to version 127.0.2 (64Bit), the button (tile with the + sign) to add new shortcuts is no longer available. How can new shortcuts be added now?

Dear all,

For some time now my Firefox browser is crashing while I use it. Then a loop starts where a window appear with buttons offering to Restart or Close Firefox but whichever I choose it takes several sets of open/crash to stabilize when in the end if offers to either open it again, or refresh Firefox. I don't wan to refresh because I have tens of tabs that I want to save. But I can't because OneTab, along with all other extensions, is being disabled after the restarts.

I have a crash ID of one of the latest occurrences of this phenomena: f6ef62ad-b072-46b8-8bc8-0d3ca0240708

Please advise!

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

When using Microsoft Outlook Online, I cannot right click and paste into the body of the email when using Firefox. The paste function does not even show up as an option. This use to work until I downloaded the most current version of windows 11. I can CTRL V and it will paste. It works on Edge and other browsers.

Just recently Firefox seems to have its downloads capped at 15-16 meg speedtests show the full 1Gig speed OPERA AND EDGE both download at the full 999 megs but firefox has recently stopped downloading any faster then 19 meg

what in firefox could be causing this its not happening in any other browser.

For many years I have used the ability to set shortcuts to website on the Firefox home tab, using the method given at: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_pin-unpin-or-remove-a-shortcut.

However, today, when I try to edit a shortcut link, I do not get the 3 dots menu by right clicking on a shortcut tile.

Is this a recent change, a bug, an issue with my installation (which has been stable for many years)?

How can I get back the functionality back?

I am using Firefox 127.0 (64 bit) on Windows (Windows 11, all up to date).

"Przeglądarka jest zarządzana przez Twoją organizację " taka informacja jest po zainstalowaniu przeglądarki - była ona przyczyną dla której na jakiś czas odinstalowałem Firefoksa gdy sie pojawiła po kolejnej aktualizacji. Co to znaczy ? Jestem osobą prywatną i nie chcę by moja przeglądarka była przez kogoś administrowana. Jak usunąć tę "Twoją organizację" z MOJEJ przeglądarki z Mojego komputera?

With the latest version of Firefox the menu, etc. have a font size that is TOO SMALL. There are many Mozilla posts about this problem.

https://support.mozilla.org/bm/questions/1260063 https://support.mozilla.org/mk/questions/1395315 https://support.mozilla.org/en-US/questions/1274586 https://support.mozilla.org/bm/questions/1268779

My wife cannot read them. I can barely read them. If this is not fixed soon, we will switch to another browser.

Can the Firefox code writers fix this?

Hi, So I'm on Facebook. A friend has a new post. The post is all squished together, almost on top of the other line. I have looked over my settings to see if there is a way to alter the spacing but to no avail. I now realized why I stopped using Firefox a little while back and this is the main reason. If I can't read posts on social media apps on my computer browser what's the use?

Suggestions and fixes MOST welcome before I throw my hands up again. Edge is messed up in other ways as is Opera so I'd really love to have just ONE browser that I can depend on. Considering I used to be a HUGE fan of FF back in the day before the entire code was rewritten I'd love to be back in the fold. If this can be resolved I'll stay. For sure.

Thanks so much Richard

I got an extension called BTRoblox and after installing it made most icons black and white. I uninstalled it and nothing changed, I tried changing my theme, restarting the browser, going in incognito tabs, and nothing has worked. I can't figure out for the life of me what this extension did to break Firefox.

Hi, i just got a new laptop (Asus Zephryus G16, 2560 x 1600 screen) and after installing Firefox there is a thin white border to the left of the screen when running in fit screen. This problem is not present when in a windowed mode or in F11 full screen.

I tried updating the Intel Arc drivers but this did not fix the problem. Changing to compatibility mode also did not fix te problem.

PS: in the uploaded screenshots it is quite dificult to see the white line(because the background is also white), but when the image is viewed in a new tab it is visible.

Thanks

How do I add an existing 2nd email account to the Firefox Bookmarks. It keeps reverting to the my family account when I try to add a link to open an existing second email address

Hello, directions to change locations on weather app, At the top left of the New Tab page, hover over the weather information and click the configuration icon IG page actions.

   Click Change Location.
   Enter the new location in the field and select the desired location from the drop-down. 

I don't get a change location option in the menu.

What to do?

Thanks, Billy

duplicate of /questions/1453751 thread.

i WAS BROWSING AND GOING THROUGH SOME OF MY FIREFOX FAVORITES AND I highlighted a FEW (NOT JUST ONE!) and clicked the delete button on accident. Is there any way of getting them back? I havent backed up a copy of them recently eitherr. Now Im all bumbed out!! :-(

I uninstalled Kaspersky, but when I try to access gmail through firefox, it shows that it is still trying to connect through some kaspersky address, ff.kis.v2.scr.kaspersky-labs.com, and it never loads. Kaspersky is no longer listed under my extensions, and I am not sure how to get this resolved so that I can access gmail again. Please help!

So, my old computer recently broke, but I luckily recovered all my files. I was re-downloading Firefox onto this computer, but my bookmarks and add-ons and stuff won't sync. When I searched for the solution to this, I saw someone having a similar-ish problem (https://support.mozilla.org/en-US/questions/1403774#answer-1563248), but they just said they had to wait awhile for it to sync. Now, I have a couple questions that I can't seem to get the answer to:

1. How long does it take to sync my data? How long did that person have to wait?

2. What if it never syncs and that person just got lucky? Is there some sort of alternate way to fix this faster?

I'd really appreciate help on this topic, but I'm not the best with computers. If anyone has had this problem, and figured it out, please let me know! I had a lot of bookmarks and a good amount of add-ons, I really would like to not lose those.