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Lockwise/authenticator issue

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator… (read more)

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Asked by dabmv 2 years ago

Answered by dabmv 1 year ago

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Two classes at teachable.com, both using email to log in, but Firefox says NO to storing the two different pws

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. … (read more)

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

Asked by smclewis 1 year ago

Answered by cor-el 1 year ago

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Address autofill

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit car… (read more)

I have recently moved to firefox and wanted to set up an address autofill so I didn't have to type something in everytime but I could only find an autofill for credit cards instead. After some digging I believe the issue is that I am using the en-GB version of firefox as I live in the UK while address autofill is only available on the en-US build. If this is the case is there a workaround so that I can have address autofill and if there is not a workaround does anyone have any idea when this feature is likely to be rolled out to the rest of us. Cheers

Asked by Freddie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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block autoplay not working on 112.0.2

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows def… (read more)

Block autoplay not working on 112.0.2. I've tried going into about:config and changing settings. Doesn't help. Also under "Settings \ Permissions \ Autoplay" shows default for all websites as "Block Audio and Video" and under Websites "About:Welcome" shows as "Allow audio and video." I've changed the About:Welcome to block audio and video. I've also tried clicking the Remove All Websites button to delete the exception. Neither works. I save changes, exit Firefox, and restart. Same settings as before, and autoplay still starts.

Asked by matt3916 1 year ago

Answered by matt3916 1 year ago

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Firefox flags MP4 file as malware

Hi, Is there any reason firefox would flag an mp4 file legitimately? The file extension and file type are absolutely mp4. There seem to be no mp4 related zero days… (read more)

Hi,

Is there any reason firefox would flag an mp4 file legitimately?

  • The file extension and file type are absolutely mp4.
  • There seem to be no mp4 related zero days.

Does Firefox perhaps just treat all downloads from suspicious domains as malware? Is there a zero day I missed? Is this based on some missing metadata on the file or something?

Thanks for any advice you can give here, I'm scared.

Asked by jordanfilipovski 1 year ago

Answered by cor-el 1 year ago

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Saved logins - list with spurious suggestions - how to clean-up ?

Hello, Minor issue but some help would still be much appreciated here. On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Amo… (read more)

Hello,

Minor issue but some help would still be much appreciated here.

On some sites, when I click the login field, Firefox suggests a list of possible identifiers. Among the suggestions there is one that is the true identifier I need to use the others are mis-typos that I probably have typed in error some time in the past.

I want to clean-up that list to keep just the true identifier. How do I do that ?

When I go to Settings > Passwords I only see the true login identifier. The other items in the list of suggestions do not appear. So it seems that it is not there that I must do the cleaning-up …

[I am appending an example with a list of login identifiers that Firefox suggests (the correct identifier is the last in the list) and the information that is stored in Passwords (only the true identifier is listed).]

Many thanks.

Asked by Nuno Ferreira 1 year ago

Answered by cor-el 1 year ago

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Stay logged in?

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'… (read more)

Ever since updating to the current version of Firefox (112.0 64-bit, according to the settings), every time I close the browser, I'm logged out of every single service I'd been logged into. This was not an issue with previous versions of the browser, and old forum posts on the subject don't seem to contain correct, up-to-date information. Is there some setting I'm missing, that I need to update?

Asked by baphijmm 2 years ago

Answered by Terry 2 years ago

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Autologin for youtube not working after update (not password autofill)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different … (read more)

Before Update: I have two different YouTube workflows on two different systems. Although I use ONE Mozilla account, I was able to get automatic sign on for TWO different systems. This meant that I was not automatically logged into the other account as long as I was on the appropriate device.

After Update: Auto-login is only working on my main system's Firefox (without new update). I now have to re-log into my production YT account manually. The reason I can identify this was after the update is because I now have an "old Firefox data" folder on my desktop, aswell as all my extensions being re-installed.

Considerations/Clarifications - I do not mean auto-fill passwords. I mean that my account is already ready to go when I access the YT site. - I use a few security extensions. I understand that these may have an impact on my browser's ability to save passwords. However, for the past 7 years, this has never been a problem given similar extensions.

    - Extension List: Privacy Badger, Adblock, Adblock plus, Adblock for YT, DuckDuckGo privacy essentials,  Facebook container, and Decentraleyes.

Any help is appreciated.

Asked by alendrik18 1 year ago

Answered by alendrik18 1 year ago

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Cloudflare

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my… (read more)

I am using the latest version of Firefox (112.02 32-bit) with Windows 10 but am being blocked from certain websites by the Cloudflare security app because it says that my browser is out-of-date. This was particularly embarassing when I was trying to buy tickets for a concert recently and was unable to access the venue's online payment system.

It may be that Cloudflare is confused because I occasionly use an older version of Firefox (52.9.0 32-bit) with an earlier version of Windows. How can this issue be resolved so that Cloudflare does not block legimate access to websites when I am using the most up-to-date version of Firefox?

Asked by SiriusB 1 year ago

Answered by SiriusB 1 year ago

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JavaScript disabled in temporary extension (developed by me)

In about:config javascript.enabled = True I didn't change any settings there. If I place, for example, " "options_ui": { "page": "settings.html", "open_in_t… (read more)

In about:config javascript.enabled = True

I didn't change any settings there.

If I place, for example, " "options_ui": {

   "page": "settings.html",
   "open_in_tab": true
 },"

in the manifest.json of the extension, it does open the settings.html page as intended. Problem is that no JS script on settings.html works, be it if it's inline HTML or as a separate file (I tried separate file, as I thought it might be a security thing).

I mean even simple JS such as console.log or

"<button onclick="showPopup()">Show Popup</button>

   <script>
       function showPopup() {
           alert('Hello! This is a popup.');
       }
   </script>"

Other actually installed extensions - their JS on settings pages runs.

I also tried running settings.html as a popup, and I succesfully done so, it's just that once again JS didn't work...

I'm at my wits end, I have googled, I have chatted with the ChatGPT, took me hours thinking it was something wrong with my code... I'm actually making something useful, never done before (it reads out youtube subtitles via TTS, providing ability to still hear original sound, its emotions, no need to look at the screen and it's also a passive language learning type of thing), and it works, it's just that setting page's JS, which I think I need to allow users change speed of TTS and volume of the TTS

Asked by conrad.rzuc 1 year ago

Answered by conrad.rzuc 1 year ago

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firefox 114b5 does not save form data

Firefox 114b5 does not remember form history. I have tested two different websites. I have form history enabled - see attached browser_settings.png. Attached is a screen… (read more)

Firefox 114b5 does not remember form history. I have tested two different websites.

I have form history enabled - see attached browser_settings.png. Attached is a screenshot of the moz_formhistory table in the formhistory.sqlite file.

What do I need to do to enable form history on all websites?

Asked by mwestout1 1 year ago

Answered by cor-el 1 year ago

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Fedora 38 FF 112.0.1

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which … (read more)

Malwarebytes & Privacy Badger appear not to be working, though shown as 'enabled' in 'Extensions'. No blocked content is indicated. Adverts appear on lse.co.uk which can cause all four CPU's on Intel i5 to hit hi 90%. This problem appears to have started in this release.

Have disabled Privacy Badger and installed Adblocker Ultimate. This seems to have cleared the problem and Malwarebytes Browser Guard is now reporting results. Can't see how to mark problem as fixed??

A further observation which may be related to this problem. Response time seems very sluggish on FF 112.0.1

I have re-enabled both Privacy Badger & MalwareBytes and disabled Adblocker Ultimate. Both appear to be functioning now.

I have noticed that the WebExtensions process can consume as much and sometimes double the CPU & memory resource as that needed for the Firefox process. Is this to be expected? Do I need these extra security features, or are they built-in to the browser anyway?

Asked by scm999 1 year ago

Answered by TyDraniu 1 year ago

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Can't unblock popup

Hi, I seem to having multiple problems with Firefox over the last few weeks... This problem is - I can't unblock popups. I have got popup blocking enabled, with a coupl… (read more)

Hi,

I seem to having multiple problems with Firefox over the last few weeks...

This problem is - I can't unblock popups. I have got popup blocking enabled, with a couple of Exceptions - it's been working fine until I wanted to use it today. I have tried turning off popup blocking, re-entering the exceptions - nothing is helping!!!

Does anyone know what to do?

Thanking you Pedro

Asked by PedroSMS 1 year ago

Answered by Terry 1 year ago

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As a website owner, prevent firefox VPN modal from appearing on our page.

Hello, I am a developer on an emergency intervention hotline for sexual assault. Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See… (read more)

Hello,

I am a developer on an emergency intervention hotline for sexual assault.

Firefox is now throwing up psuedo-modal advertisements for it's VPN above pages. See attached screenshot for example.

It is absolutely IMPERATIVE that our visitors do not receive these new modal advertisements that Firefox is throwing at them. What can I do to prevent Firefox's new browser-hijacking advertisements from showing up on our hotline pages?


I experienced this on Twitter, and it 100% was not part of the dom. It also greyed out the tab bar, and prevented me from opening the menu with alt. I know how to make it not show up anymore on my machine, but how can I prevent it from appearing on visitors to my website, who are in some of the most vulnerable times of their life.

Asked by lordpidey 1 year ago

Answered by Paul 1 year ago

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Webcam help

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give pe… (read more)

Scroll down until you find "PERMISSIONS" and find for "Camera". Click on "Settings" that is parallel to "Camera". Now, select/type all websites, that you want to give permission/access to your camera.

Never used a webcam before, but i did that... the site is there, it says allow... i'm on the website now, says webcam not found... am i forgetting something? do i even have one? i'm at the library...

Tim

Asked by ttaylor11133 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Is it possible to have multiple policies.json files?

Hi, I have a policies.json file that acts as a white list for me (black listed all urls and then white listed needed urls). I was wondering is it possible to create a s… (read more)

Hi,

I have a policies.json file that acts as a white list for me (black listed all urls and then white listed needed urls). I was wondering is it possible to create a second .json file that will act as a black list. I want to give access to a partial admin. user to the policy.json file to be able to edit the file and add websites if needed but I want a another black list running as well to block out specific websites (this one the partial admin. will not have access to).

So to start off the first question would be is firefox only limited to one .json file for policies or can you have multiple .json files (I want to call the second file blacklist.json)? Btw I use Debian and Firefox-esr.

Thanks.

Asked by MozillaFirefoxMan 1 year ago

Answered by MozillaFirefoxMan 1 year ago

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Exporting passwords: I'm being asked for my Windows 10 password but I don't have one set

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I … (read more)

I'm using Firefox 113.0.2. I want to export my logins and passwords, but when I click the 'export' option, a Windows Security window opens asking for my Windows login. I don't have a Windows login set (no one else has access to my PC).

According to Firefox's own info, if you don't have a Windows password, the dialog asking for one shouldn't pop up.

I can't get past this and I've googled everything in sight. Does anyone else have a solution to this?

Thank you! Averill

Asked by Averill Buchanan 1 year ago

Answered by cor-el 1 year ago

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Using 2FA Firefox codes on 2 different apps

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm … (read more)

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Asked by winstonchiang2003 1 year ago

Answered by cor-el 1 year ago

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British Airways enable cookies page essential cookies greyed out so can't log in

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for wee… (read more)

British Airways enable cookies page, essential cookies greyed out so can't log in. The other three cookie choices are live and ticked. This problem has been here for weeks - can anyone suggest what is wrong?

Asked by elsfield 1 year ago

Answered by jonzn4SUSE 1 year ago