After installing Firefox Version 87.0 today, I haven't been able to open the application. Each time I try I get the following error message, "Windows cannot access the sp… (read more)
After installing Firefox Version 87.0 today, I haven't been able to open the application. Each time I try I get the following error message, "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." I have tried both running the installer again to fix it and downloading a new copy of the installer and running it, neither of which solved the issue.
I found a previous thread from 2018 detailing the same issue (wherein the chosen solution was to make sure that your firewall wasn't blocking firefox's access to the internet) however;
A) I can't even start the firefox application, let alone see if it can access the internet.
B) I tried making my antivirus application ignore it (Malwarebytes), but when I tried to do so it said I didn't have permissions to access the file.
To be clear mine is the ONLY account on the computer, and is the admin account as a result. My pc is running on Windows 7 64 bit in case that is relevant (though I didn't see anything in the update notes to suggest that they're ending support for Windows 7 just yet).