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Firefox won't load pages it used to, why?

5 or 6 pages that I used to look at more than once a day no longer open, what is stopping them? It says firefox can't make a connection, yet I know the page is there, thi… (read more)

5 or 6 pages that I used to look at more than once a day no longer open, what is stopping them? It says firefox can't make a connection, yet I know the page is there, this is very frustrating.

Asked by Jamie James 2 years ago

Answered by FredMcD 2 years ago

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Updated to 78.0.1 (64-bit)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page. I've tried other browsers and these work. I've cleared my c… (read more)

Just updated to the latest version but when I load up Firefox and select a website, it isn't loading the page.

I've tried other browsers and these work.

I've cleared my cache and history and reset my connection and still the same, won't load a page.

Asked by chris_godfrey01 2 years ago

Answered by FredMcD 2 years ago

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Firefox tabs hanging after 78.0.1 update

Just updated to version 78.0.1 (64-bit) on Windows 10 and now my tabs will NOT load/hanging, even after several restarts. PLEASE FIX THIS ASAP, I have work to do!!! … (read more)

Just updated to version 78.0.1 (64-bit) on Windows 10 and now my tabs will NOT load/hanging, even after several restarts. PLEASE FIX THIS ASAP, I have work to do!!!

Asked by cinfulgalaxy 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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FireFox Crash Error - Event Name: BEX64

Okay so FireFox was working fine then it just started to crash on its own. It wont even open now. I just re-downloaded the newest version and I get this error ... Problem… (read more)

Okay so FireFox was working fine then it just started to crash on its own. It wont even open now. I just re-downloaded the newest version and I get this error ...

Problem Event Name: BEX64

 Application Name:	firefox.exe
 Application Version:	78.0.0.7481
 Application Timestamp:	5ef4dbb9
 Fault Module Name:	firefox.exe
 Fault Module Version:	78.0.0.7481
 Fault Module Timestamp:	5ef4dbb9
 Exception Offset:	000000000001271f
 Exception Code:	c0000409
 Exception Data:	0000000000000000
 OS Version:	6.1.7601.2.1.0.256.48
 Locale ID:	1033
 Additional Information 1:	f1e5
 Additional Information 2:	f1e5046f37a223b79a118bdfd5eab172
 Additional Information 3:	8325
 Additional Information 4:	8325dfc337d75cdd245b20a32aa6ad8b

Any ideas ?

Asked by chris.meister12 2 years ago

Answered by FredMcD 2 years ago

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Version 77 big problem

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached. I tried disa… (read more)

Today when I started Firefox it auto-updated to version 77, and all web-pages looked like a mess of weird symbols like the ones in the screenshot I attached.

I tried disabling all addons and plugins, and some other stuff but nothing worked.

So I downgraded to 76.0.1 and everything works fine, it's definetly a problem with version 77.

I guess I won't be updating until I know this problem was adressed.

Asked by bayus.firestorm 2 years ago

Answered by bayus.firestorm 1 year ago

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new lgbtq themes

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.] so i installed the transgender theme and now i cannot star… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1293313. Please follow up there, thanks.]

so i installed the transgender theme and now i cannot start roblox and i even deleted the theme and set my old theme back and it still doesnt work, btw why does a fricking theme even break my whole browser

Asked by stiebizsolt0202 1 year ago

Last reply by stiebizsolt0202 1 year ago

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Some URLs not loading/ ublock origin not blocking ads

Hi, I've tried to fix this by following the relevant knowledge base articles, but nothing I've tried so far seems to have worked. Since this morning, Firefox has failed t… (read more)

Hi,

I've tried to fix this by following the relevant knowledge base articles, but nothing I've tried so far seems to have worked.

Since this morning, Firefox has failed to load in certain pages. There's no error message, FF briefly flashes the Stop button and then displays a totally blank page. I checked on Chrome, and it had no problem loading the page.

On pages that do load, ublock origin doesn't seem to be blocking any ads. I assume these problems are related, so I include this for completeness.

I've tried

  1. Restarting firefox in safe mode
  2. Restarting my PC
  3. Clearing firefox cookies and cache
  4. Restarting my router
  5. Flushing my DNS

What should I try next? Is there any additional info I need to provide?

Asked by sam68 1 year ago

Answered by ARMAN KHAN 1 year ago

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This page keeps refreshing itself

This page keeps refreshing itself. Clicking the Refresh X stops it: https://www.healthline.com/nutrition/decaf-coffee-good-or-bad . . . since I just updated to 78.0.1 (6… (read more)

This page keeps refreshing itself. Clicking the Refresh X stops it:

https://www.healthline.com/nutrition/decaf-coffee-good-or-bad

. . . since I just updated to 78.0.1 (64-bit) . . . ? It looks like a bug to me.

Asked by sludge7051-x 1 year ago

Answered by sludge7051-x 1 year ago

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browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (read more)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 1 year ago

Answered by Arslan Goraya 1 year ago

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Maximizing Firefox's window will result in a portion being hidden behind dock Mac OSX CATALINA

I am on Catalina OSX and when I press the maximize button (Alt + the green button, just so you know I am not making it full screen), or double click the top bar of firefo… (read more)

I am on Catalina OSX and when I press the maximize button (Alt + the green button, just so you know I am not making it full screen), or double click the top bar of firefox, it stretches the window all the way down resulting in the dock hiding a portion of it. This is the only app that has this behaviour and I tried looking around in firefox's settings to no avail :(

I can manually resize the window so it won't overlap with the dock but as soon as I quit and come back to it, it resets to the original problematic size.


Please help ! Pretty pretty pleeeease!

Thanks for your time and I hope every one of you is safe in these dire times!

Asked by cyrgabriel 1 year ago

Answered by ARMAN KHAN 1 year ago

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Problem with Wayland and context-Menu

I am in Fedora 32 with Gnome and Wayland…when i want to change the properties of an bookmark in the sidebar, the context-menu doesn't work. Did anyone notice the problem … (read more)

I am in Fedora 32 with Gnome and Wayland…when i want to change the properties of an bookmark in the sidebar, the context-menu doesn't work. Did anyone notice the problem or is there an bug report? (i do not know where i have to look at :/ )

Asked by Gre0 1 year ago

Answered by cor-el 1 year ago

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parts of page flicker

I have the latest FF on my Windows desktop with no new add-ons. The past month or so when I load pages, usually ones that have a lot of ads, all the ads or other extras … (read more)

I have the latest FF on my Windows desktop with no new add-ons. The past month or so when I load pages, usually ones that have a lot of ads, all the ads or other extras on the page start flickering - the icons for stop loading and reload alternate back and forth fast. I can stop the flickering by clicking on one of those icons but why does it do that? It makes the whole page distracting to read. I sometimes have to do that for page after page.

Asked by cbrundage33 1 year ago

Answered by cor-el 1 year ago

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Firefox card failure

Hi there! My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or w… (read more)

Hi there!

My firefox suddenly stopped to show me pages. I don't know what's the reason of it, however it doesn't work either in a safe mode (without any additionals) or without it. Also it doesn't work on 2 different windows accounts with different browser settings. I can't do anything there, and when I run the browser I can see the page content for about 2 secs, and then suddenly it crashes. When I refresh it again, I can still see the content for only a short while and it breaks again (image in attachment shows it). I'll be thankful for any help with that problem. I've suspected it's some kind of virus but anti-virus program doesn't detect anything.

Asked by dominik.klej 2 years ago

Answered by FredMcD 2 years ago

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My address bar does not work after the Firefox 78 update.

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do an… (read more)

Firefox 78 was installed last night. As of now I cannot get the address bar to work. When I type a URL and hit return nothing happens nor does clicking on the arrow do anything. Please let me know how to resolve this issue.

Asked by mlbirk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Geolocation not working

Hi, Geolocation doesn't seem to work on Firefox for me. I can't use Google Maps or other location-based services even after giving permissions. I found this post: https:/… (read more)

Hi,

Geolocation doesn't seem to work on Firefox for me. I can't use Google Maps or other location-based services even after giving permissions.

I found this post: https://support.mozilla.org/en-US/questions/1282004#answer-1297537

I got the following results:

https://browserleaks.com/geo - I get "POSITION_UNAVAILABLE" https://bestvpn.org/html5demos/geo/ - "failed" https://www.iplocation.net/find-ip-address - correctly gives New York, New York, the location of my VPN's proxy

I also copied the following from 'about:config':

Application Basics


Name: Firefox Version: 78.0.1 Build ID: 20200701193652 Distribution ID: archlinux User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0 OS: Linux 5.7.7-arch1-1 Multiprocess Windows: 1/1 Enabled by default Remote Processes: 8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Thanks in advance for your help!

Asked by mostlyaspambox 1 year ago

Answered by ARMAN KHAN 1 year ago

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Permission denied errors on some sites clicking on a button.

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access … (read more)

On some sites and a NextCloud installation, I suddenly cannot click on some links that report following error in the console: Uncaught Error: Permission denied to access property "apply"

   jQuery 7
   clear searchprovider.js:292
   attach merged-index.js:11661
   jQuery 8
   _setCurrentDir merged-index.js:5820
   changeDirectory merged-index.js:5752
   actionHandler merged-index.js:3432
   action merged-index.js:2894
   _onClickFile merged-index.js:4757
   Underscore 3
   jQuery 2
       dispatch
       handle

I've checked and disabled add-ons to see if these were blocking somehow, but no result. It worked fine before, so my suspicion is something changed in FF78? Thanks!

Asked by artelse 1 year ago

Answered by cor-el 1 year ago

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Router page isn't accessible via Firefox!

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my … (read more)

I can access my router setup page which is "192.168.0.1" or "tplinklogin.net" via other browsers without any problem. But with Firefox I can't access them anyway! But my internet is working fine and other websites are working fine too in firefox. Follow the screenshot please!!

Any kind of help would be appreciated! Thanks in advance!!

Asked by Lone Wolf 2 years ago

Answered by Lone Wolf 2 years ago

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Interal error message when trying to log into Web mail.

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Saf… (read more)

I'm getting an "Internal Error" message when trying to log into Web mail,since 6/28 when using Firefox. Been using Firefox for web mail for decades now w/no problems. Safari & Chrome working fine.

Asked by Beardog11 1 year ago

Answered by FredMcD 1 year ago