Firefox Support Forum

FIREFOX even in safe mode failing to allow login to Spectrum.net. EDGE and OPERA do allow, problem began approximately 3-14-2021. The login process ends up with a message "We're sorry, something has gone wrong. Please try again." LASTPASS is NOT the cause.

Thanks Fred, but none of the suggestions helped, and most of them did not apply. The site does load, but the verification process acts differently now than it previously did (and still does with the other browsers). There are now several "redirecting to" messages displayed that did not happen prior to this. Also, in FIREFOX I used the username/password reset option, after/during which the login succeeded. NOTE that the problem is a LOGIN problem and not a connection problem. Nothing else in my computer has changed; same security software running as it was before Firefox started this failure. I don't think any updates to any of those happened at the time of failure. There was a major WIN-10 update, and I did experience some problems as a result, and I do not recall if Firefox started to fail at that time. I don't think the update was connected, but not sure. Everything else still works normal (and well) in Firefox.

Firefox won't load. I'm getting a Parsing Error: undefined entity, Line Number 744, Column 15. I have uninstalled Firefox and reinstalled but it still won't work. How do I fix this?

We have a new add-on of our own that we were trying to add to the Firefox browser. This add-on was tested locally and worked fine. However, upon trying to install the official add-on to the browser, it is throwing the following error, "Installation aborted because the add-on appears to be corrupt".

The add-on in question is, https://addons.mozilla.org/en-US/firefox/addon/searchgiggle-search/

Any suggestions to address this issue would be appreciated.

I also noticed another post or two about the same topic. As per those posts, the issue got resolved automatically after some time. Can I expect the same?

When trying to pay with Paypal on Firefox I get the message: 'Securely logging you in You've activated PayPal One Touch so there is no need to enter your password today' (please see image attached) But I have deactivated PayPal onetouch long ago To pay with Paypal I have to use Chrome. It works and I am asked to enter my PayPal password

I have noticed in Firefox 86.0.1 64 bit that in the past few days the search results screen has been shifting to the right and not centered. I have noticed this as well on my wife's laptop. I have refreshed Firefox on my HP desktop and her HP laptop and it still happens intermittently. When it does this the only way to correct this is to restart Firefox. We both have Windows 10 Home Version 20H2 Installed on ‎2/‎24/‎2021 OS build 19042.868. I was wondering if this is a known bug and if anyone else is seeing this.

Thank you

Hi: Just joined and signed up, received the email verification code and entered this code. Then received the following on FF page: "This account is not active. Please contact an administrator if you believe this is an error" Could someone explain what I should do next? Thanks!

Sometimes when watching youtube the video will be paused, once I unpause it it immediately pauses it again, I dont know when and why this happens but it happens. Only extensions are honey, ecosia search and stylus

I recently installed an SSD with a new install of Windows and Firefox. I still have the old hard drive with Windows and Firefox installed on it in the same computer. I am trying to transfer the data (like passwords, bookmarks and other stuff like that) from the old versions to the new versions, but am having troubles finding how.

How do I get the new Firefox to look at the old hard drive to find the data?

FireFox tells me that I do not have the latest hd video (plugin) . When I click on download, Avast pops up (I do not use Avast) and it says "download. How can I get the latest hd video plugin for FF . I am having problems viewing some videos. Thank you for any advice.

When I open Google Translate, large grey text labels appear next to the icons, obscuring what's beneath. For example beside the double arrow icon it says "swap_horiz," which covers up some of the menu items. I think this is a Firefox, and not a Google, problem because this happens only on my desktop (Win 10) and not on my laptop (also Win 10). It also doesn't happen on any other site. I'm sure some switch somewhere got thrown accidentally. Has anyone had this problem?

I am trying to get Netflix to play on my new Macbook Air (M1). Not working. A little sleuthing led me to check about:addons, where I see this message "OpenH264 Video Codec provided by Cisco Systems, Inc. will be installed shortly." However, the installation is not happening. Help!

As I am on the computer all day, I find it helpful to get around slow page loads and stuck videos by clearing my Browser Cache frequently. As many as 20 times daily.

I have to do these exact steps: 1) Click on Tools>Options>Privacy & Security. 2) Scroll down, wait while cache data is gathered before the Clear Data option becomes active 3) Click on Clear Data 4) Uncheck the Clear Cookies box 5) Click Clear.

I do understand that by using the right settings, I could have Firefox clear the cache automatically, but that would just mean frequently closing Firefox and opening it right back up, losing all my open tabs in the process, so that option really doesn't work for me.

It would be really nice if Firefox could just put a button to Clear Cache (and only the cache, not the cookies) right on the Menu Bar. It would be one quick click and done!

Am I missing something - is there a way to customize my menu bar to do this, or is this something Mozilla is looking into?

Before the most recent FF update all links I clicked on in a search results page would automatically open in a new tab for each seperate site. Now the links always open in the same tab, which means I can't navigate to research effectively. I've been through all the Options with no solution found. Am using Windows 10. I know I can make a seperate click to open a new window or tab each time, but it is much more user-friendly for new tabs to open automatically. Thanks.

Bonjour, Sur le site programme-tv.net (Télé-Loisirs) pour consulter le programme TV, lorsque je clique sur changer de date et d'heure il ne se passe rien. Cela semble dû à une mise à jour car auparavant, cela fonctionnait. Cependant, si je demande l'ouverture dans un nouvel onglet, cela fonctionne, mais ne m'arrange pas car je dois ouvrir un nouvel onglet pour le jour, puis pour la date. D'avance, merci pour votre aide. Volchemin

After Firefox 86.0.1 updated ublock stopped working on private browsing. It works on opening up as a normal browser. I uninstalled 86.0.1 and rolled back to 86.0 and now private browsing is not blocking ads. Again it is working on normal browser.

I have set firefox to default to opening in private browsing mode and the breaking of ad blockers is not very helpful.

I would like to know how to fix the issue.

Best Regards,

Ramkumar

After installing Firefox on Windows 10 it never opened, the process just kept running but no window ever opened. Then I copied all of the files from my backed up profile to the new profile and now Firefox opens a window but it is completely white and it hangs forever.

Running Firefox in safe mode does the same thing.

I'm attaching a screenshot with the white window

im trying to install a 25 gb file zip and when it gets to 5,7 gb it stops now i've done a research and every one says about:config so when i go to see this i get pages not error, pages so i din't understand how to make it appear please help me

Suddenly I am no longer able to launch any internet searches. Using google (normally) or bing I receive one of two messages, "Deceptive site" warning or "Server not found"??????????????????????

Hello, It seems that since Firefox updated to 86.0.1 64bit I can not longer play videos on FOX News. I do have uBlock Origin and Privacy Badger and I have used them for years. By trial and error of disabling each of my addons one by one to see which one could be the culprit I found that by turning off uBlock I am able to play Fox News videos. I kept Privacy Badger turned on and it blocks the advertisements and trackers and I can view Fox News videos with that. I would also like to add that I have not changed any settings in my Options. bold text Now I have noticed the same problem with Edge Chromium in viewing Fox News videos and I had to turn off uBlock and turn on Privacy Badger for that browser in order to see them on Edge. I have always used Firefox for years as my default browser. Does anyone else have this problem or do you have any info on whether Fox News has done something with there site to where you can no longer use Adblockers like UBlock. I have no problems with viewing videos on any other website i.e. YouTube. Thank you for your time in reading this and for any info.

Regards