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Lost bookmarks

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks! … (read more)

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks!

Asked by karen9093 2 years ago

Answered by cor-el 2 years ago

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What is the "new helper tool" that FF 77 wants to install

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and… (read more)

I am restarting FF. I am on 76 and the install is for 77. A window pops up asking for my credentials to install a new helper tool. I don't recall seeing this before and it looks a lot like Oracle's Java installer that tries to install a bunch of crud. In that case cancel continues with the Java install. In this case, Cancel stops the FF upgrade.

What is this tool and why is it not described better to know have a better guess as to whether it is safe to install?

Asked by harry.levinson 1 year ago

Answered by harry.levinson 1 year ago

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Cannot make JSON files downloaded automatically

I'm downloading lots of JSON files on day-to-day basis and I'm tired of selection download action because FF doesn't have a "remember" checkbox for it (see image below). … (read more)

I'm downloading lots of JSON files on day-to-day basis and I'm tired of selection download action because FF doesn't have a "remember" checkbox for it (see image below).

You can reproduce it: go to any site that allows you to download jsons, e.g. https://petstore.swagger.io/#/pet/findPetsByStatus

If you execute any request there will be a `Download` button If you click it you will see a popup similar to attached one: no "remember" checkbox.

How do I make it remember my choice?

My FF version is 77.0.1 (64-bit), Windows 10 2004.

Asked by pzixel 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox crashes on startup in Windows 10

I'm unable to get Firefox to run on my Windows 10 laptop. Firefox does not even open when I start it. I tried uninstalling and doing a clean install but still get the sam… (read more)

I'm unable to get Firefox to run on my Windows 10 laptop. Firefox does not even open when I start it. I tried uninstalling and doing a clean install but still get the same problem. Any help appreciated Thanks Vivek

Asked by Vivek Ayer 1 year ago

Answered by Vivek Ayer 1 year ago

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How will I be able to keep v68-based Firefox ESR during the Jul-Sep 2020 "overlap period"?

Just planning ahead here... I have Firefox 68.9.0esr (the latest esr version). I have Firefox set to “check for updates but let me decide whether to install them.” I hav… (read more)

Just planning ahead here...

I have Firefox 68.9.0esr (the latest esr version). I have Firefox set to “check for updates but let me decide whether to install them.” I have read that a new version of esr based on Firefox 78 will be released on June 30, 2020, but that there will be an approx 3-month overlap period during which one can alternatively choose to use additional 68.xx esr updates.

If I want to take advantage of this overlap period and keep using an up-to-date 68esr as long as possible, how would I do so? After June 30, will I be offered only 78esr versions, or will I be offered the “overlap” 68.xx? If the answer is that I will be offered 78esr as of June 30, how can I obtain the overlap 68 esr updates instead?

Thanks.

Asked by Rick216 1 year ago

Answered by the-edmeister 1 year ago

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Firefox funktioniert nicht mehr

ich kann auf Firefox nicht mehr zugreifen. Ich habe firefox deinstalliert und anschliesend neuinstalliert Die Fehlermeldung lautet stets: c:\program files\mozilla firefox… (read more)

ich kann auf Firefox nicht mehr zugreifen. Ich habe firefox deinstalliert und anschliesend neuinstalliert Die Fehlermeldung lautet stets: c:\program files\mozilla firefox\firefox.exe konnte nicht gefunden werden

Ich habe Windows 10 64 Bit

Asked by Hundr22 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Fire fox on new Computer

If I download Firefox on a new PC, can I have everything on the new PC that I have in Firefox on my old PC? And do I do that thru syncing or do I have to something else? … (read more)

If I download Firefox on a new PC, can I have everything on the new PC that I have in Firefox on my old PC?

And do I do that thru syncing or do I have to something else?

Thanks, Bert

Asked by bschmitz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Profile migration won't work

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all s… (read more)

I've tried for 3 hours now simply to migrate my win7 profile to win10. Using the mozilla guide i get to a point where i open firefox and all is great. Bookmarks etc all successfully show. But then if i close fiefox and open it again, in the top left-hand corner in red i just get

Please tell me what i'm doing wrong!

Asked by autolycus 2 years ago

Answered by autolycus 2 years ago

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Firefox crashes half a second after starting even in safe-mode

Hi, We are having an issue with Firefox 77 x64 on a Win10 (1909 - 18363.836) When we start it, nothing happens. Sometimes, we can see for half a second the dialog box as… (read more)

Hi,

We are having an issue with Firefox 77 x64 on a Win10 (1909 - 18363.836) When we start it, nothing happens. Sometimes, we can see for half a second the dialog box asking if we want to start in safe mode but firefox stops before we have time to do anything. We tried to start firefox from Powershell in safe-mode without any success. We started firefox to reach the profile manager (.\firefox -ProfileManager), the profil manager starts and is crashing after half a second We noticed an installation of firefox 32 bits remaining. We deleted the folder. We desinstalled Firefox and reinstallled it many times without any success. (we tried the long term version without any success) We deleted the profile folder without any success.

What could we do?

Thanks in advance for your help!!

David

Asked by David 1 year ago

Answered by David 1 year ago

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Pocket

I recently had to change the email address that I have had for many years because Vodafone decided unilaterally no longer to support the sub-domain. I changed from: [emai… (read more)

I recently had to change the email address that I have had for many years because Vodafone decided unilaterally no longer to support the sub-domain.

I changed from: [email]hoof.demon.co.uk

to: [email]@hoofratings.co.uk

Having registered my new email address, I tried to get into my pocket list but all the pages saved over several years have gone and I am having to start again from scratch.

I tried to get in by using the old email address, but of course that is no longer recognized.

The new email address simply gets me to a virgin pocket.

Is there any way I can get my legacy pocket back and accessible under the new email address?

Any help would be much appreciated.

Asked by TonyDrapkin 1 year ago

Answered by the-edmeister 1 year ago

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download Firefox browser

Thank-you so much for your help.....I have done what you said and used the link to install Firefox.....it went through the whole procedure and I thought that it was all o… (read more)

Thank-you so much for your help.....I have done what you said and used the link to install Firefox.....it went through the whole procedure and I thought that it was all ok.....but right at the end of it I pressed the Finish icon which also said open Firefox now and the same "My backup" website came up......maybe the download is somewhere else that I do not know about......? I also pressed the icon which said make Firefox my default browser......sorry I am appearing a bit confused as to whether I have understood but I am trying......Regards Mark

Asked by mark196 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Extensions does not work when profile copied to another computer

Dear audience I have troubles that when I copy Firefox profile to another computer, the web extensions does not work. Sometimes helps to restart Firefox to safe-mode and … (read more)

Dear audience

I have troubles that when I copy Firefox profile to another computer, the web extensions does not work.

Sometimes helps to restart Firefox to safe-mode and then back to normal. But always works when on a new computer I disable extensions and enabled them back on.

If I remember correctly, this behavior started with Firefox 68.

OS: Windows 10 Firefox: 77.0.1, 64bit, English

Do anyone know why this is happening, and hot to correct it? Is there any preference that should be modified?

Thank you and cheers

Asked by crssi 1 year ago

Answered by crssi 1 year ago

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Issue with the crash

It seems crash corrupted Mozilla files. Extension is not detected as it is connected to Windows application. Downloads folder is not detected anymore and stores inside tm… (read more)

It seems crash corrupted Mozilla files. Extension is not detected as it is connected to Windows application. Downloads folder is not detected anymore and stores inside tmp folder even the correct path is defined. How to manage corrupted files as I do nto like to lose history files. Bookmarks are already stored and exported?

Asked by toplisek 1 year ago

Answered by cor-el 1 year ago

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How to save MP3s instead of Mozilla saving them as HTML

Mozilla now (did not before) saves MP3s as HTMLs when I try to save an audio file. How do I change this action? No MP3 option appears in the applications list. (see attac… (read more)

Mozilla now (did not before) saves MP3s as HTMLs when I try to save an audio file. How do I change this action? No MP3 option appears in the applications list. (see attachment) I would appreciate any help. This has got me stumped.

Asked by thinkbp 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Weird Firefox malfunctions on new Mac

Recently I bought a new Mac, and used my external TimeMachine backup drive to put all my data on the new MacBook Air. Since then, Firefox is having trouble with certain s… (read more)

Recently I bought a new Mac, and used my external TimeMachine backup drive to put all my data on the new MacBook Air.

Since then, Firefox is having trouble with certain sites. On Patreon.com, most data won't load - I just get their swirling "wait" pattern forever. On Libsyn.com, the podcast description field for when I'm posting a new podcast episode fails to appear - the label "Description" is there, but no field.

Also, if I use Facebook Messenger, to talk to someone, inevitably about five minutes into the call, I'm told that there's a lot of noise on the call, or a lot of echo on my voice, or they can't hear me at all. For me, the connection is fine, but the other person experiences this. It's not a mic problem -- happens regardless of which mic I'm using, and other options like Skype don't do this, just Facebook.

Since all of these sites function fine in other browsers, I'm assuming something got slightly messed up in Firefox during the migration to the new Mac. What can I do to iron this out?

Asked by Barubiito 1 year ago

Answered by FredMcD 1 year ago