Showing questions tagged:

Made Account recovery key - Now I have to sign in on the browser.. But have to make new profile every time

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password. Now when I open the browser, it says account disconnected a… (read more)

I just wanted create Account recovery key to keep my account more secure. So I did that + updated my password.

Now when I open the browser, it says account disconnected and that I need to create a new profile. I did that, but it started syncing from old chrome account with old extensions, bookmarks etc. Plus bookmarks from my phone.

I try to sign in and create new profile with the original profile settings that I want. But it keeps saying "This profile was previously synced to a different account". And now that I saved the bookmarks and made a third, fourth profile. Those don't work as it wants me to sign in. Only the 2nd profile that Firefox made me create which has the old extensions, bookmarks etc. It is missing a lot. So now I am just stuck in create profile loop. And cant use the one I want because I wanted more security? Do I need to uninstall and install again, would that help? I wish there was someone to talk to help me. I just want to use my original profile that I used earlier today to update the security settings.

Solved 1 186

Firefox Crashing on Account Sync

Hi there, I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the issu… (read more)

Hi there,

I've recently made the move to Windows 11, and since then I've been having loads of issues with firefox hanging and crashing. I've been able to correct the issue for about a week at a time by clearing my startup cache, but I did so incorrectly recently and it corrupted my profile, resulting in the need to create a new default one.

I'm able to launch firefox okay now, but when I try to sync my bookmarks and settings, firefox freezes every time immediately upon login. Is there a way I can sync my settings without using the firefox UI in order to circumvent the crashing issues present in the UI?

Solved 1 93

Syncing Issues

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and ext… (read more)

Hello Mozilla. I am logged on to my Firefox account on a new computer. Although I have logged in, I haven't experienced Firefox automatically syncing my bookmarks and extensions as I did two computers ago to this last computer. I have tried syncing numerous time (pressing the sync button in my account) to no avail. What do I need to do to get this working? Thank you for your time and attention.

Solved Archived 1 95

I lost all my data because the synchronization failed

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server… (read more)

I uninstalled Firefox on my computer and reinstalled it, but when I logged in, the account couldn’t sync, it was as if the sync couldn’t retrieve any data from the server. Nothing happened at all.

On my Android phone, the data is still there, but when I tap “Synchronize now,” nothing happens either. I’ve tried signing out and signing back in multiple times, but still nothing works.

I also tried switching to a different computer and a different internet connection, but it still didn’t work.

What should I do now?

Solved 1 159

Inconsistent sync of data in same account

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have … (read more)

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

Solved Archived 1 114

Sync issue - all extensions lost

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set . I formatted my C drive and reinstalled windows, but logging back in… (read more)

I was logged in to my Firefox account and was syncing with other devices, so I thought I was all set .

I formatted my C drive and reinstalled windows, but logging back into a fresh install of Firefox, none of my extensions showed up. Bookmarks and History, yes. But no extensions.

I've lost them and now I don't even remember what they were. Is there a way to check the history in my account to determine the lost extensions?

Solved Archived 1 135

How to override sync?

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history. To my horror, even though i remember i have signe… (read more)

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

Solved Archived 1 237

Syncing tabs isn't working

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two. I've refreshed the syncing a few times but the MacBook is still showing two lots of t… (read more)

I use an iMac (2019) and MacBook (2015) but my tabs aren't syncing between the two.

I've refreshed the syncing a few times but the MacBook is still showing two lots of tabs for the iMac, and both of them are showing pages that are no longer open.

I'd really like to be able to move between the two so if anyone has any suggestions on how to get FireFox to sync, I'd be really grateful. :-)

Locked 1 68

Firefox sync not working across devices after update - ref c93967

duplicate of /questions/1574756 thread After the latest Firefox update (ref c93967), my bookmarks and saved passwords are not syncing across my devices. I have tried sign… (read more)

duplicate of /questions/1574756 thread

After the latest Firefox update (ref c93967), my bookmarks and saved passwords are not syncing across my devices. I have tried signing out and back in but the issue persists. Any suggestions?

Locked 1 9

for synchronizing my account I need an email with a code. but that didn´t reachh me in time. What can I do?

Hello! I try so transport my tabs in Firefox to a new PC. Therefor I try to login, to be loged in I need an email with an code (6 numbers) But this email isn´t sent. I di… (read more)

Hello! I try so transport my tabs in Firefox to a new PC. Therefor I try to login, to be loged in I need an email with an code (6 numbers) But this email isn´t sent. I didn´t get it, or much to late. What can I do? Thanks for your help, best regards Kurt Füchtler

Locked 1 84

Lost Everything

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it… (read more)

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Solved Locked 1 170

не синхронизирует

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестит… (read more)

захожу в свой ак, но ни закладок ни паролей нет, год назад синк работал, все перенеслось, даже если и отключил синк, то должно же хотя бы годичной давности все перенестить

Locked 1 135