Firefox Community Forum

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

I'm trying to install Mozilla VPN but it won't install. The error message is as follows: the installer encountered an error that caused the installation to fail.

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

We are in an enterprise environment and for years we have had disabled automatic updates.

Firefox ESR 128.2.0 has been deployed with defaults and these settings have been configured to override previous settings.

Computer Configuration > Administrative Templates > Mozilla > Firefox

- Custom Update URL = Disabled
- Disable Update = Disable
- Application Autoupdate = Enabled
- Background updater = Enabled

We also have a system proxy configured.

Updates do work if someone goes to Help > About Firefox.

Looks like the update interval is once every 7 hours but how is this triggered?

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Locking this thread, please continue here: [/questions/1473684]
Thanks for the information. I can insert a document into a regular email with no problem. I will try to set up a screen shot to send. As I explained before the problem is that when i go out to the web page and try to insert a document i just created for a doctor the file explorer data is incorrect. Then i click on button to get file explorer with current data that would show my new document, it displays "filefox symbol with note 'file upload' " . At the time I'm using doctors web site 'Epic MyChart' and file explorer displays some old data. Is there a way to send you the screen shot without filling this form out each time? Thanks Perry

Latest update, 4. oct. Using Firefox Developer Edition. Closed the browser window for the day, and then on opening again it had updated, my entire toolbar, and also icons where the tabs are, are just gone - including the "+" icon for creating a new tab, along with the bookmarks bar having vanished. Picture added below.

It seems like the bookmarks bar is still there, you just can visibly see any bookmarks. Tried adding a new bookmark, but nothing appeared.

How can I fix this?

Having just used Windows Update (on Windows 10), the screensaver lock screen comes on with my chosen picture AND four large buttons for weather etc. I didn't ask for the buttons, and don't want them. Is this a Firefox issue, or maybe a Windows issue? Do you know how I can stop them coming on please? (Firefox v. 132.0.2 current)

In the last update of Firefox, today, the updated firefox opened without some bookmarks that I had open in the last session and that I don't want to lose. I tried the recovery following your help (Recover user data missing after Firefox update) but without success. How can I recover lost bokmars? Note: This situation has happened more times and if I can't recover the bookmarks, I will have to give up Firefox, which I have been using for many years and stop recommending it.

Joao Duarte

Running Firefox on macOS Sequoia 15.0. Afternoon of Tuesday, 8 October, Firefox abruptly ceased loading any pages. I eventually learned of the malware incident and downloaded Firefox 131.0.2 last night and overwrote the existing file. It worked for a brief moment, then also ceased functioning. Have downloaded 131.0.2 several times now, with no further success. Currently dead in the water with Firefox, and stuck with Safari. :(

I have a IP intercom that only works with Firefox 127.0.2 Now Firefox automatically upgrades to the latest version and I'm unable to prevent this. I'm unable to manage my intercom with the latest version. How do I turn off automatic updates.

After an update of both macOS (to macOS Sequoia 15.0.1) and Firefox Developer Edition (to 132.0b3 (aarch64)), the Bookmarks Toolbar stopped working. The same issue appeared on my Windows PC.

Bookmarks toolbar is visible, I can show and hide it but it does not display any of my saved bookmarks. Luckily, they were not deleted and I still can access them via Bookmarks Menu, which is less than optimal.

The Drag&Drop functionality does not work either. When I grab the opened Tab, drag it on the Toolbar and release it, the Tab gets opened in the new browser window and it's not saved.