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  • Locked

My Firefox account was automatically blocked and I need help restoring access.

Hello. My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned. I did not violate any rules and I have access… (read more)

Hello.

My Firefox account ([email removed]@gmail.com) was automatically blocked because the confirmation email was returned.

I did not violate any rules and I have access to this email address.

Please review my account and help me restore access.

Thank you.

Asked by Кирилл Майтак 1 month ago

Last reply by Denys 4 weeks ago

  • Solved
  • Archived

How do I update my email address

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email addr… (read more)

Hi, I am in the process of changing all my accounts to my new email. However in the Firefox Sync settings, there does not seem to be a way to update my primary email address (no button beside the email). I can only add a secondary email, which is not what I want. Is there a way for me to update the primary email?

Asked by nexusst 1 year ago

Answered by nexusst 1 year ago

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account duplicates

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this wh… (read more)

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this where do I start

Asked by Equaine Anthony 1 year ago

Answered by Equaine Anthony 1 year ago

  • Locked

paid $65.72 and i have no Mozilla

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# … (read more)

You took my $65.72 image attached!! I have no Mozilla and you can't seem to email 6 didget varifacation code to my proton e mail address. Send the code to [edited phone# from public community support forum]. Thank you

Asked by deeya2012 1 month ago

Last reply by James 1 month ago

  • Solved
  • Archived

Unable to sign out of unknown sign in

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list. with a couple others it quickly signed me out, but this on is not. … (read more)

on the list of current sign ins I am unable to click “sign out” of the oldest account on the list.

with a couple others it quickly signed me out, but this on is not.

Asked by shobie 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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  • Archived

I received a "Your account has been locked for security reasons"

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says … (read more)

Hello, My name is Michael Provenzano My email is [edited] @yahoo.com.and is attached to this account. and I no longer have access to my account. Everytime I try it says the above statement. "Your account has been locked for security reasons" I use 2 computers on this account. My home office and a laptop I use on the go. There is nothing that says where I can verify my account. I'm stuck. Thanks Michael Provenzano Winder Georgia

Asked by SuMo Bot 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Firefox Sync

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login… (read more)

I just swapped to a new PC and logged into my Firefox account but it keeps disconnecting me and says account is disconnected and I need to re login to connect. I re login and the issue continues again and again. Any ideas?

Asked by jdamelio13 1 year ago

Answered by jdamelio13 1 year ago

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  • Archived

How do i keep my work computer browser seperate from my home browser account. I lost all my bookmarks on home firefox

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home… (read more)

How do i keep my work browser seperate from my home browser account. This week they got mixed up and now i only have my work firefox. I lost all my bookmarks on my home firfox.

Asked by Work Firefox 1 year ago

Last reply by Paul 1 year ago

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Kontowiederherstellungsschlüssel

When I try to create the Kontowiederherstellungsschlüssel I get the uploaded error message. I don´t know what to do. Please help. Best regards Thomas

Asked by reichto 1 year ago

Answered by cor-el 1 year ago

  • Locked

Request to Unlock My Firefox Account Subject

Hello, My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.… (read more)

Hello,

My Firefox account has been locked because the confirmation email was returned. The email address I used is [miladjaksin777@gmail.com](mailto:miladjaksin777@gmail.com), and it is still valid and accessible to me.

I did not receive the confirmation message, or it may have been filtered as spam. Please help me verify my email address and unlock my account.

If you need any additional information to confirm my identity, I will be happy to provide it.

Thank you for your support.

Asked by میلاد 2 weeks ago

Last reply by Denys 2 weeks ago

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  • Archived

SMTP Server settings

duplicate of /questions/1475979 thread. Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing… (read more)

duplicate of /questions/1475979 thread.

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Asked by p_manolis 1 year ago

Last reply by markwarner22 1 year ago

  • Solved
  • Archived

Windows 10 laptop unable to stay signed into FF

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours late… (read more)

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours later from cold start issue.

My version of FF 131.0 updated yesterday indicates I'm not signed in. Repeated sign-in attempts successful only to be disconnected seconds later. No issues logging into Mozilla Monitor to see progress and navigate around without disconnection. On Android 11 cell phone no issues, on Asus tablet Android 7.0 no issues. What am I doing wrong or missing? See attached screen shots and browser data.

Thank you in advance for your assistance.

Asked by Jeff 1 year ago

Answered by Jeff 1 year ago