Firefox Community Forum

I regularly receive email advice (via Thunderbird) from companies to access my account with them.

Two days ago I selected a link to direct me to the secure form. I note that the exact same link has been provided to me in the past and opened. This time however I was confronted with "Invalid Address".

I was advised to copy the link into another browser; I chose "Edge" and the form opened.

I have cleared FireFox's "Recent History" but that still gives no joy.

How do I overcome this?

Is there something in a configuration file that I might edit, or a potentially corrupt Windows Registry entry?

I do not use any Windows Security depending upon Bitdefender (which has never created any issues of this nature).

I can't open Firefox at all, so I downloaded Firefox again, before I got your message. The Crash ID: bp-958359b9-d3d4-4cba-aa19-4dcbc0260313

That is the only one, not five crash ID's. I couldn't open Firefox to find an omni.ja file.

I can't import or access my bookmarks or passwords on the new Firefox I installed. Would you please be able to help with that?

Why is my Facebook contact list missing from the right side when I log into Facebook since I added VPN and disabled VPN is this a firefox issue or Facebook issue .

Hello,

I just installed a new version of Linux Mint (Zara) and all is right with Firefox, except the screenshot who doesn't work. The buttons "Capture the visible area" and "Capture the entire page" don't work. The additional tool in the toolbar doesn't work. What can i do, please? Thanks for your answer. Pierre

Hey, I have a new laptop and want to login to my account. My account is an hotmail.com one. After giving the password Mozilla is suppose to send me an email with an authentification number. The email is not coming. Not in the spam section, anywhere. Tried multiple times, same issue. Add Mozilla to my contact list, nothing changes. Tried to change my Mozilla account email address, not possible as I need to pass through this process again. Is my only option to delete my account and creat a new one with another email address?

Dear Firefox Team,

I hope this message finds you well. I would like to suggest a small but useful enhancement to the Firefox interface that I believe would improve user experience and accessibility.

Currently, in the "Customize Sidebar" section, the available tools are limited to a few items such as AI Chat, Tabs from Other Devices, History, and Bookmarks. I believe it would be very helpful to include "Downloads" as an additional sidebar tool.

This would allow users to quickly access their recent downloads without needing to go through the menu or use shortcuts. It adds convenience and aligns well with the purpose of the sidebar — offering quick access to frequently used features.

Thank you for your time and for continuously improving Firefox. I look forward to seeing future updates! Warm regards, Julabeeb a firefox user, developer, and contributor

I am using Firefox on my MacOS Tahoe. There is a persistent annoying issue where whenever I close (physically fold) my laptop screen and reopen it, Firefox will be frozen. It will be frozen in the sense that I am unable to interact with any tabs or anything until I manually quit Firefox and reopen it (which automatically reopens all my tabs), making it usable again. This doesn't happen every time I close and reopen my Mac, but it definitely happens the majority of the time and makes the browser hard to use.

I've attached a screenshot of what a new window looks like when Firefox is frozen. It looks just like a Firefox window when unfocused.

Notes:

• It doesn't entirely freeze Firefox. In fact, I can "switch" to a different tab by clicking on the tab and then shutting and reopening my laptop again. The new tab will show on reopening but Firefox will still be frozen. This process can be repeated.
• I can pretty consistently replicate the bug by shutting my laptop, waiting 10 seconds, and reopening it. This will almost always result in the freeze.
• The bug still happens if I'm not focused on the Firefox window but on a different app.
• The bug doesn't seem to happen if I just lock my screen but don't shut it closed.

Things I've tried that haven't fixed it:

• Updating my OS.
• Restarting my laptop.
• Disabling hardware acceleration.
• Disabling themes and extensions.
• Deleting and reinstalling Firefox, including deleting the user data in the "Library/Application Support" folder.

Let me know if there's any more information I can provide or fixes I can try. Also let me know if I should go ahead and file a Firefox bug report for this. Thank you.

I have a desktop and a laptop on firefox. I am selling my laptop so i cleared history and deleted all bookmark history.

To my horror, even though i remember i have signed out of mozilla account on the laptop firefox, on my desktop firefox all the bookmarks including bookmark folders are gone. Thankfully, i have a fairly recent backup of firefox userprofile file so i restored them.

However, to my horror once more time, I realize now firefox sync automatically deletes my bookmarks everytime it syncs so i have to turn it off.

How can i make firefox sync to treat my current bookmarks as the latest and stop deleting them?

I am leaving my old email site. I attempted to add the email address that will eventually become my primary ( ID) but it says that email address already exists...but it is not listed anywhere in Firefox (Mozilla ) that I can find. Typically software issues ..day in the life crap.

Hiii, I am using Floorp 12.16.3@153.0 on Debian 13 with KDE Plasma. Since the latest update, navigation from Floorp’s Private Container no longer stays inside the container.

Steps to reproduce:

1. Open a new tab in Floorp’s Private Container. 2. Type either a URL or a search query in the address bar. 3. Press Enter or click the arrow button. 4. Instead of loading the address in the current container tab, the browser creates a new regular tab outside the container.

The new tab does not show the container indicator and uses my normal browsing cookies. However, clicking one of the shortcuts displayed on the new-tab page correctly loads the website inside the Private Container.

I have already tried the following:

• Confirmed that `browser.urlbar.openintab` is set to `false`.
• Confirmed that `browser.search.openintab` is set to `false`.
• Restarted the browser.
• Disabled Floorp Start.
• Opened `https://example.com` inside the Private Container and then entered another URL or search query in the address bar. It still opened a new regular tab.
• Tested by pressing only Enter, without Alt or any other modifier key.

Expected behavior: entering a URL or search query should navigate within the current Private Container tab.

Actual behavior: a new regular, non-container tab is created.

This previously worked correctly and appears to have started after updating to Floorp 12.16.3, based on Firefox 153. Is this related to a change in Firefox 153’s container behavior, or is it likely to be a Floorp-specific bug? Please help, I'm a huge floorp fan :(