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Firefox Not Responding

Lets continue in /questions/1432631 As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing iss… (read more)

Lets continue in /questions/1432631

As of 12/1/23 Firefox browser on Windows PC is freezing up and not responding. Multiple reinstalls, cache clearing etc not fixing issue.

Asked by Rafael Lecuona 6 days ago

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I got Total AV this month and now it is disabled.

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my … (read more)

As I said in the Subject I just bought Total AV this month, now its disabled on Firefox. Is this a permanent action? or is this a temporary action? How can/will I get my Antivirus back in action on Firefox?

Asked by Azure7Blues 1 week ago

Answered by John carter 1 week ago

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White/Gray Bars appearing around edges of browser window, tried refresh/troubleshooting mode/reinstall to no avail

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They… (read more)

This problem started with an update a couple months ago. Each bar is about 4 pixels wide and appears only on the right, left, and bottom edges of the browser window. They persist when the window is full size or smaller, but disappear on f11. The bars are completely unresponsive. Clicking or resizing the window doesn't seem to work inside of them. Even though the top of the window has no visible bar, there is still an unresponsive region like the other three sides and approximately 4 pixels of empty space.

When it comes to color, the bars spend about 50 percent of the time as white and 50 percent as the same gray that Firefox's dark mode uses. I wasn't able to get a screenshot when the bars were gray, but I was able to screenshot the top right and left corners when the bars were white, which I have attached.

It appears as if there are buttons of some sort poking out on the top right and left corners. If I had to guess, the top right icon looks like the "x" button on a Windows 7 window, and the top left icon looks like the red dot in the uppermost corner of a macOS window. My machine has only ever run Windows 10, and Firefox is the only application that this problem occurs in.

Restarting, using troubleshooting mode, manually removing extensions and themes, messing around with compatibility settings, running as administrator, refreshing Firefox, and reinstalling Firefox have all been unsuccessful. It really is annoying to live with this bug.

Asked by carter.d.doc 2 years ago

Last reply by SLEEPY 1 year ago

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My firefox seems to have switched to a weird dark mode for no reason.

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have sw… (read more)

For some reason, all of my Firefox related things have switched to a dark mode. My DuckDuckGo page switched to dark, my tab groups have switched to dark, my links have switched to dark! This happened when I was using the Dracula Dark theme, and the Lush Bold Theme.

Asked by robert_phan 2 years ago

Answered by TyDraniu 1 year ago

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picture dowload on Firefox 94.02

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 fo… (read more)

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 forces me to donload as WEbP, which inconvenient. Can somebody offer help, or at least an idea how to fix this issue?

Asked by pilgrim901 2 years ago

Answered by Terry 1 year ago

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Second page/window locks up

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition … (read more)

I'm running a late 2017 MacBook Air with memory of 8 GB 1600 MHz DDR3, Monterey 12.0.1 and using Firefox 95.0. I am having a continuing issue with a web site (E edition of The Fort Worth Star Telegram) that after opening a second page/window of a news article, that 2nd open page causes Firefox to stop responding. Clearing caches and or restarting computer does not help. Feedback to Star Telegram has yielded no solution.

Asked by ewl1881 2 years ago

Answered by FredMcD 2 years ago

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Firefox on Debian under ChromeOS -- Full Screen Button Fails

The documentation says to use F11. F11 was removed from ChromeOS. The Full Screen Button on the keyboard will take Firefox out of full screen, but when you try to use it… (read more)

The documentation says to use F11. F11 was removed from ChromeOS. The Full Screen Button on the keyboard will take Firefox out of full screen, but when you try to use it to put Firefox in Full Screen, the window gets slightly larger, and then goes back to its original size.

Other applications seem to be able to go to full screen using the Full Screen key that are running under Linux. For instance, gvim, thunar, meld, and gnucash all will go into full screen with the Full Screen Key.

Asked by ski.brimson 1 year ago

Answered by ski.brimson 1 year ago

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Some images dont upload/downlaod correctly

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, a… (read more)

Basically what happens is that some images download and upload as a mess of vertical stripes. One of the images is what happens when i try to change my pfp on my email, and the this (i couldnt get the image to upload here) is what downlaods when i hit share here.

Asked by Vit.pokorny-22 1 year ago

Answered by cor-el 1 year ago

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Mode mobile in Firefox Develop

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit … (read more)

en-US: My Browser Firefox Developer not enter mode Mobile with CRTL + SHIFT + M. Clicked f12 and click smartphone ok. Comand Allowed, more not apply Version 96.0b3 64bit

PT-BR: Meu Browser Firefox Developer não entra em modo Mobile com o comando CTRL + SHIFT + M. Clicando f12 e clicando no smartphone funciona modo mobile. O coando está selecionado, mas mesmo assim não funciona. Version 96.0b3 64bit

Asked by softwarealles 1 year ago

Answered by softwarealles 1 year ago

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Constant crashes even after Cleanup or Reinstallation

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing… (read more)

Since a few days, I keep experiencing constant crashes with Firefox. In the most common way, a Tab will crash first, often followed shortly by the whole browser crashing. Crashes occur on, but are not limited to, following pages: • YouTube.comReddit.com • Google Account Login • about:preferences • about:crashes • about:support • The very same Support-page I’m writing this on Crashes still occur after: • Rebooting Computer • Clearing of Cache • Starting in Safe Mode (crashes in Safe mode) • Deactivation of hardware acceleration • Refreshing Firefox • Reinstallation of Firefox (Uninstalled with the Uninstall/helper.exe) • Use of Windows Deployment Image Servicing and Management tool (DISM /Online /Cleanup-Image /RestoreHealth)

Crash logs list: • Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ff88082381f • Crash Reason EXCEPTION_ACCESS_VIOLATION_READ Crash Address 0x000001f4465fffe8 I’m kind of out of options. Most support pages are 2 years or older, so I don’t really know if I’m experiencing the same errors as they did. If there’s any more information required, please let me know.

duplicate. https://support.mozilla.org/en-US/questions/1360813

Asked by ASwissArmyrabbit 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Live chat button grayed out

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tra… (read more)

When I go to the Sirius xm website, https://www.siriusxm.com/contact-us?intcmp=Global+Nav_NA_www%3AHome_ContactUs the chat button is grayed out. I turned off enhanced tracking protection and it did not help. If I use Google Chrome there is no problem.

Asked by ccpjr 1 year ago

Answered by FredMcD 1 year ago

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Every Time I Click The Home Icon, a Tab Opens That Shows The Firefox Privacy Notice Page

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other … (read more)

How do I stop the Firefox Privacy Notice Page: https://www.mozilla.org/en-US/privacy/firefox/ from opening in a new tab, each time I click on the home icon on any other tab I have open. This is quite annoying.

Asked by clmcda63 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Can't load email content on icloud.com

When using Firefox on my PC I am usually (not always) unable to load email content when using icloud.com. I am signed into my icloud account in Firefox and am up to dat… (read more)

When using Firefox on my PC I am usually (not always) unable to load email content when using icloud.com. I am signed into my icloud account in Firefox and am up to date with Firefox. I can see email content when using Outlook, when using ios on my iphone and ipad, and even when using icloud.com on my ipad. Just not when using icloud.com on my PC. What gives? This used to be an occasional thing and has now turned into an almost always thing.

Asked by rspope 1 year ago

Answered by FredMcD 1 year ago

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When double clicking on an Outlook email msg, a new pop-up window appears, but it is blank.

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it work… (read more)

When double clicking on an email msg in Outlook, Firefox opens a new pop up screen, but it is blank. Using EDGE (and with same add ons), and doing the same thing, it works and am able to see my email message. How come Firefox doesn't do same?

Asked by usanm 1 year ago

Answered by FredMcD 1 year ago

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Is a zip profile folder ok for profile backup?

I don't want to save my Firefox profile on removable media and leave it accessible to anyone around the house. I don't want to use my iCloud to store it either, because f… (read more)

I don't want to save my Firefox profile on removable media and leave it accessible to anyone around the house. I don't want to use my iCloud to store it either, because files in iCloud drive aren't end-to-end encrypted; they're encrypted, but Apple holds the keys. I can store attachments in Bitwarden, and my plan comes with enough room to store regular backups of my Firefox profile. If I want to attach the entire profile folder (not all the individual files separately) in one shot, I have to make a zip folder first, and then I can attach it to the Firefox log-in entry in my Bitwarden password manager. Will the backup work correctly if I store it like this? I mean, if I restore a backup after extracting it from a zipped file/folder, will it work correctly, uncorrupted, etc?

Thanks in advance,

Tõnis aka Tony

Asked by Tõnis 1 year ago

Answered by FredMcD 1 year ago