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Amazon prime videos

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94. duplicate. https://support.mozilla… (read more)

Amazon Prime videos won't play. Error message come up and says I need to upgrade to the newest firefox. I have the newest version 94.

duplicate. https://support.mozilla.org/en-US/questions/1360310

Asked by furybakerman 2 years ago

Last reply by FredMcD 2 years ago

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I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 2 years ago

Answered by FredMcD 2 years ago

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USPS.COM I cannot view my address book in FireFox BUT I CAN using IE or Chrome!!!!!

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says … (read more)

I have an account on usps.com (the post office). Using FireFox, I am unable to see or use my address book on that site. USPS tech support says it's there and also says FireFox is the most problematic web browser of all. USPS tech support says to use ANYTHING but Firefox.

Yes, I have cleared my cache and cookies multiple times in an effort to solve the problem. And doing so does not solve the problem.

I can use IE or Chrome to access USPS.com and I can see my address book!

What the heck, Mozilla?

Asked by badbob 1 year ago

Answered by jonzn4SUSE 1 year ago

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Captive Network login, redo: Detectportal?

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked… (read more)

I must log in to the WiFi network I use. When I start FireFox the first time, it brings up my login page, I click [Accept], and I'm online. After a while on, I get kicked off, and must log in again. (The non-internet, WiFi connection remains active; but I'm neither logged in nor online.) How do I re-initialize the automatic login function ("detectportal"?)?

Closing, and re-starting FireFox again doesn't work; it initially tries to go to my homepage instead... *but it can't*, because I'm not online. I can't go to the login page's displayed URL, for the same reason. I have to actually restart the computer, loosing whatever I'm doing, then start FireFox. Then, and only then, can I get it to go to the network login page so I can login and continue.

Is there a button, "about:thingie", or setting I can use to reinitialize the automatic login page search & display mechanism? Rebooting the whole computer is a xxxx.

Asked by ReggieA 2 years ago

Answered by ReggieA 1 year ago

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Using the -no-deelevate command option on a second profile

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. Ho… (read more)

I have been using the -no-deelevate command line option to launch my main browser profile with a shortcut to Firefox.exe without any problem since it became necessary. However, I am unable to start my other profile to allow dragging. Is there a way to do it, please?

Asked by Straydog 2 years ago

Answered by cor-el 2 years ago

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CSS help needed: how do I recolor bookmark drop-down menus?

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu… (read more)

So I've got Proton UI forced on me today in 92.0 update and accordingly had to spend my entire evening trying to repair all of the damage. So far I've managed to fix menu spacing and the way tabs look all while not breaking previous walls of text in userChrome.css meant to fix even older UI problems. Still one thing I failed to find any solutions to is the bookmark drop-down menus color issue. Those menus used to be gray, but now they are all bright white, which to me is super annoying. Any tips on how to fully recolor those?

Asked by jbrandom2 2 years ago

Answered by cor-el 2 years ago

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How do you remove The Firefox Title bar

How do you remove The Firefox Title bar from my desktop? It prevents me from clicking the "Accept or Decline" buttons for example on software installs for example. on you… (read more)

How do you remove The Firefox Title bar from my desktop? It prevents me from clicking the "Accept or Decline" buttons for example on software installs for example. on your support page I tried the "firefox menu> + customize & disable the title bar through the button in the bottom left corner of the window". There is no "customize" option.

Asked by loscan 1 year ago

Answered by FredMcD 1 year ago

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How to disable annoying pop up for update reminder FF89+

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, re… (read more)

Does anyone know any way to force Firefux [Ver 89.0.2 64bit] to stop the repetitious and constantly annoying pop-up that flashes on open, restart, or randomly appears, reminding me to once again update the apparently flawed software. I just updated yesterday!!!! Can I not trust that the programmers know what they're doing and that the system can actually work as expected without the intrusive proof that they screwed up again?! This is the worst business decision to make these things interfere with my workload. Every firefuxn day there's a new update alert!!! It makes me not trust this browser...

Asked by Shuriken Sky 2 years ago

Answered by FredMcD 2 years ago

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Rendering issue since 89.0 or 90.0

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver. Since version 89.0 or 90.0 (not sure which) following webpage rendering… (read more)

OS is Win7-x64, graphics Intel HD Graphics on Haswell pentium G3220 with latest available driver.

Since version 89.0 or 90.0 (not sure which) following webpage rendering issues appeared on my machine: - page loads ok, but when I scroll up/down with pageup/pagedown keys then some keystrokes are not followed by redraw, or redraw is partially blank (horizontally split - see attached screenshot). Subsequent keystrokes either have the same problem or are rendered correctly. - scrolling is only problematic with pageup/pagedown keys. Alternative methods (up/down keys, mousewheel, holding and dragging scrollbar or clicking above or beneath it) work ok. - I'm sure that version 89.0 or 88.0 didn't have this problem. Since then I haven't changed any about:config settings or updated graphics driver. Compositing was then and now set at WebRender (not WebRender (Software)). - I tried disabling hardware acceleration on version 92.0, but it hasn't solved issue, so I reverted this back.

Troubleshooting info is attached.

Thanks in advance for your help.

Asked by neravski 2 years ago

Answered by neravski 1 year ago

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Appearance background color issues in Windows 7, since v96.0

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for … (read more)

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for error on this assessment.

I am not presenting this issue because I require personal assistance. I haven’t done a damn thing wrong. I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.

I am using Windows 7. Therefore, I am uncertain if the issue extends to Windows 10 and 11. The issue does not affect the browser’s functionality.

In my Windows appearance settings, I have always chosen to have a pale yellow color for the background. It relieves the harshness of the white colored background when I am typing in Word for extended hours. I have had this setting for years and never altered it.

Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users. The Bookmarks issue began as of 92.0. I raised that issue as well, and called out the developers as being solely responsible for that. Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts. In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website.

https://www.ncaa.com/sports/football/fbs

https://www.bbc.com/news

As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team. They release far too many updates in any given year. Between the 96.0 and 96.0.1 was less than 24 hours. That’s how you know that these people are clueless what they are doing. Then you have this newly introduced issue as a result of fixing others as of 96.0. It’s a very sad state of affairs over at Mozilla. It appears to be a hopeless situation.

If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”. I have double checked the color settings in Firefox and confirm that my settings have not altered from default. The override… setting is set to “Only with high contrast themes” and the background color is set to white.

The issue that I just presented is 100% on the developers. Don’t even bother trying to challenge it. I was spot-on with the Bookmarks assessment on blame as well. I only provide accurate assessments on blame.

Here’s some advice for the Mozilla developers. Why not fix this issue and kindly spare us with any further updates for the remainder of the year. You people are doing a pathetic job.

This may be a Windows 7 issue only.

Asked by lee.turkstra 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Position of private window

To avoid neck strain, I have my browser window set to fill only the lower part of my screen - not maximized. When I open regular FF, it opens the window to the desired … (read more)

To avoid neck strain, I have my browser window set to fill only the lower part of my screen - not maximized.

When I open regular FF, it opens the window to the desired size & position. But when I then open a private window, it opens in the right size, but at the top of the screen, and I have to move it down every time - which strains my neck. Is there any setting I can change so that the private window will open in the same size & position as the regular window?

Asked by cfcentaurea 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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YouTube View Problem In FireFox 95.0.2 (Latest Version)

Hi dear friends, I updated my firefox to the latest version : Version 95.0.2 When i open YouTube on this version of FireFox it looks like FireFox.png image.(InCorrec… (read more)

Hi dear friends, I updated my firefox to the latest version : Version 95.0.2 When i open YouTube on this version of FireFox it looks like FireFox.png image.(InCorrect Design) When i open YouTube on latest version of google chrome it looks like Chrome.png image.(Correct Design) Why i have problem to view YouTube on this version of FireFox? I tried to "Disable Hardware Acceleration" on FireFox -> No Help.

Asked by Vortex.Cubes.CEO 1 year ago

Answered by FredMcD 1 year ago

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Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by baljeetkhandakheri926 1 year ago

Last reply by baljeetkhandakheri926 1 year ago

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about:preferences#home : New Tabs

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page" Why is there no longer… (read more)

"Homepage and new windows" setting allows "Custom URLs" as an option. "New tabs" setting allows only "Firefox home page (default)" or "Blank page"

Why is there no longer an option in "New tabs" for a "Custom URL" ??

Is this just another of those program designers' decisions of a less-is-more "improvement" . . . ? Well, it's not.

How can I return to having my Homepage URL also designated for new tabs?

Thank you.

Asked by Hikermann 2 years ago

Answered by cor-el 1 year ago

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Updated Firefox "improvements" . . . !

Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT! USED TO BE: Click on a Bookmark in the Bookmarks Toolbar and the roll-… (read more)

Firefox 92.0 : So now comes another "improvement" from the folks behind a program . . . NOT!

USED TO BE: Click on a Bookmark in the Bookmarks Toolbar and the roll-down would be single lines -- meaning a person could control the number of links in that Bookmark so the roll-down would go to the bottom of the screen. Simple to read, no extra activity needed.

NOW IN THE "NEW & IMPROVED" VERSION: Click on a Bookmark in the Bookmarks Toolbar and the roll-down is 1.5 or 2.0 spacing -- meaning a person is now required to futz with the roll-down since it goes way past the bottom of the screen. A waste of time to search, since one is required to spend the extra activity to scroll down and down and down until all of the bookmarks have become visible.

VISIBLE? Ha. Part of the "NEW & IMPROVED VERSION" is that the screen font used by Firefox is that all-too-ubiquitous light gray color that can barely be read unless is blessed with exceptionally good eyesight. Some websites these days think it is So Very Hip to utilize that style of font -- but make it even lighter! Mindless Madness.

SO: How does one 1. Return the Bookmark roll-down list back to a single-line style? 2. Change the font color so that it is dark enough to be readily read?

Thank you.

Asked by Hikermann 2 years ago

Answered by cor-el 1 year ago

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Language display change

Hi...I've been enjoying a website (in my favorites/bookmarks) in English...... HOWEVER, recently those same page/s are now displayed in a foreign language which I cannot… (read more)

Hi...I've been enjoying a website (in my favorites/bookmarks) in English......

HOWEVER, recently those same page/s are now displayed in a foreign language which I cannot read? Even my "sign-in" page is now unreadable to me! Possibly, on those pages, there might be a setting to adjust the language display, but, since I cannot read anything, knowing what to click on is, and will be, a mystery! Please help if you can. Thank you......Richard

The website in question is:

https://imgsrc.ru/main/search.php?love=true&who=pollockrjw6&nc=1639453438

Asked by rwenc 1 year ago

Answered by FredMcD 1 year ago