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Imprecise WebGL Renderer String

Hi, so I noticed that the "WebGL Renderer String", which Firefox returns upon request, seems to be quite imprecise in some cases. My desktop machine has a Nvidia Geforce… (read more)

Hi, so I noticed that the "WebGL Renderer String", which Firefox returns upon request, seems to be quite imprecise in some cases.

My desktop machine has a Nvidia Geforce GTX 650 Ti built into it.

Google Chrome for example returns the exact and correct renderer string: "ANGLE (NVIDIA, NVIDIA GeForce GTX 650 Ti Direct3D11 vs_5_0 ps_5_0, D3D11-27.21.14.5671)"

Firefox instead seems to assign and return a more simple, generic renderer string, in my case: "ANGLE (NVIDIA, NVIDIA GeForce GTX 480 Direct3D11 vs_5_0 ps_5_0)"

This is of course a great feature in terms of privacy ("browser-fingerprinting"). Nonetheless I didn't find any information about the rules which are applied, before such a more generic renderer string is being returned by Firefox. It would be cool if someone could share an insight with me!

Best regards

Asked by simi.11 2 years ago

Answered by TyDraniu 2 years ago

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Firefox using 50% of CPU

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settin… (read more)

Since at least last week (3/28/2022) Firefox has been running in the background utilizing at least 50% of my CPU, hurting performance in my PC games. I've checked settings and "About Mozilla Firefox" and both say "Firefox is being updated by another instance". Ending the process doesn't close the browser, and it will usually function fine for a little while, before resuming again.

Asked by CJ1998 2 years ago

Answered by cor-el 2 years ago

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Lost passwords

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename … (read more)

Today Firefox opened with my account disconnected. No passwords. I reset my account password but still no passwords. The logins file shows a .corrupt extension. I rename this and nothing happens. Every time I re-open FF (v 93.0) the .corrupt is added and I can't get to my passwords. I have hundreds.

Asked by HalFx64 2 years ago

Answered by cor-el 2 years ago

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Firefox failed to update after compatibility.ini modification

Hi! When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to dow… (read more)

Hi!

When Firefox 96.0 rolled out on my machine, I was surprised to see my old Firefox Quantum theme default to dark. I did not enjoy this new behavior, so I tried to downgrade to 95.0.2. After installing it, Firefox told me it couldn't load the user profile, as it was used on a newer version of Firefox.

I have no idea where exactly I read this, but some website contained an instruction to erase compatibility.ini and that would allow me to use the profile on older versions. Tried that and it actually worked. I did notice that, when Firefox tried to update, it would say it failed. I was hoping that, once I find a solution to the forced dark mode and I update Firefox, the problem would go away.

Fast forward a few weeks, I found AutoConfig and browser.theme.toolbar-theme option in about:config. So I updated Firefox manually and applied AutoConfig and my original problem was gone.

Fast forward more weeks, there is another update for Firefox. And Firefox was still unable to automatically update. So I tried reconstructing compatibility.ini, which I did fully. But Firefox still won't update.

At this point, it's been like 3 months with a crippled user profile and I must say I'm tired of updating Firefox manually.

Is there any way I can fix this profile? If not, what exactly should I copy over so all my preferences, cookies, addons and themes get carried over to a new one?

Asked by alexasergiu03 2 years ago

Answered by alexasergiu03 2 years ago

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I need help regarding Firefox Non Secure alert on SSL Pages

Hi, Firefox support, I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top… (read more)

Hi, Firefox support,

I need help regarding a website https://kidscareclub.com when I browse this site on my desktop firefox browser it shows not secure alert on the top left corner on the lock icon. But it's working fine in other browsers like chrome safari etc.

Another problem is that some of the pages of this website still opening with SSL in firefox mobile. Can you help me please because I have to submit my information on this website?

Asked by normarharris209 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Download Progress dropdown list keeps coming up

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done … (read more)

Firefox did an update today, so I assume this has something to do with it. Every time I do a download (and I do a lot) the drop down list showing the downloads I've done pops out. It didn't do this prior to the update. It used only to appear when I selected it. Now it comes out every blasted time. It's very annoying and distracting. To be clear, I still want to see the download arrow/indicator/whatever so I can see the download is happening, but I don't want to see the list each time. How do I make it STOP? Image attached. Thank you.

Asked by rorfordak 2 years ago

Answered by cor-el 2 years ago

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Hundreds of of unwanted bookmarks.

Hello moz://a team, Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage,… (read more)

Hello moz://a team,

Personally, I really like Firefox and have never encountered a problem with it. However, one day I wanted to another row of bookmarks on my homepage, so when I did, I saw that the the new row was already filled with bookmarks and i didn't remember adding them. To investigate I changed my homepage to display 4 rows and found and it too was filled with bookmarks of random websites and I had never added. There was also a lot of duplicates of the same website. I spent hours deleting the hundreds of bookmarks. and then the next week, there was another wave of more and more bookmarks. I've checked in the settings of Firefox but couldn't find an option to stop Firefox from adding more bookmarks without my permission. It may just be a bug, or that something is wrong. If there is an option that stops this but I've missed it please do tell me about it. And if there isn't one then please add the option in an update, please!

Asked by Aajankya24 2 years ago

Answered by cor-el 2 years ago

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No option for container extensions to be enabled in private browsing

For most extensions, there is an option to enable them in private windows; for both Multi-Account Containers and Temporary Containers, however, they cannot be used in pri… (read more)

For most extensions, there is an option to enable them in private windows; for both Multi-Account Containers and Temporary Containers, however, they cannot be used in private tabs with no option to allow them to. Is there any reason for this, and any way I can bypass the missing toggle?

Asked by ben.dowman 1 year ago

Answered by TyDraniu 1 year ago

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URLs with semi-colons no longer working -- caused by add-on perhaps?

Recently, sites that use semi-colons instead of ampersands in their URLs have stopped working in Firefox 99.0.1 for me. I suspect an add-on may have been recently update… (read more)

Recently, sites that use semi-colons instead of ampersands in their URLs have stopped working in Firefox 99.0.1 for me.

I suspect an add-on may have been recently updated, since those sites still work when I run them in a new private window. Is there an easy way to track down which add-on might be rewriting the URL?

Asked by qr7kd35k26 1 year ago

Answered by Terry 1 year ago

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FF maintains browser tabs in full screen

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. t… (read more)

on my Win10 64b system the FF browser keeps the tabs visible after the last 99.0.1 update. i didn't make any changes to the browser after that update that i can recall. thx!

Asked by Mataichi 1 year ago

Answered by YongHan 1 year ago

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Signon Verification options cannot be read

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the veri… (read more)

I bring up yahoo mail in firefox, enter my userid and password, then verification methods appear. However, the verification methods are unreadable. Boxes where the verification would normally appear are blank, white. I open google chrome and they are readable. What setting in firefox needs to be restored to make these verification options readable? This issue just started in the last hour in firefox.

Asked by p_kempf 1 year ago

Answered by jonzn4SUSE 1 year ago

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GMAIL

G MAIL WILL NOT LOAD. IS THERE A VIABLE ALTERNATIVE TO GOOGLE'S G MAIL & ITS SEARCH ENGINE? PARDON THE CAPS BUT IT IS THE ONLY WAY I CAN SEE WHAT I HAVE TYPED. I A… (read more)

G MAIL WILL NOT LOAD. IS THERE A VIABLE ALTERNATIVE TO GOOGLE'S G MAIL & ITS SEARCH ENGINE? PARDON THE CAPS BUT IT IS THE ONLY WAY I CAN SEE WHAT I HAVE TYPED. I AM NOT SHOUTING. THANK YOU - GPB

Asked by gpbaker1940 1 year ago

Answered by Terry 1 year ago

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Suddenly the Ongoing Downloads (from Download Button) stays open after download

So I have my Download button visible all the time. Yesterday, this suddenly started to happen. When I download something, the list of Ongoing Downloads stayed open. I… (read more)

So I have my Download button visible all the time.

Yesterday, this suddenly started to happen.

When I download something, the list of Ongoing Downloads stayed open. It never did that before.

Any idea why and how to fix it?

Windows 10, Firefox 98.0 (64-bit)

Asked by jayteasee 2 years ago

Answered by cor-el 2 years ago

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Unwanted autodownload

Today I visited this site/link: https://www.softpedia.com/dyn-postdownload.php/7c321308b9a583509e380a009fee069c/625fabdf/394a/4/2 To get some file searching software. T… (read more)

Today I visited this site/link:

https://www.softpedia.com/dyn-postdownload.php/7c321308b9a583509e380a009fee069c/625fabdf/394a/4/2

To get some file searching software. To my surprise the file just autodownloaded. I tried it out several times and it autodownloads everytime. I still get asked if I want to download on other sites. So whats happening here and how do I make it stop?

Asked by alicewhole 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago