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web pages dont open. they flash continually

When I try to open many, not all webpages, they don't load but flash very quickly repeatedly. I have used firefox for years and have never seen this before and these are… (read more)

When I try to open many, not all webpages, they don't load but flash very quickly repeatedly. I have used firefox for years and have never seen this before and these are all pages that previously worked fine

Asked by Fatso Pockertix 2 years ago

Answered by FredMcD 2 years ago

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going to sites and pictures not loading

when I'm on Yahoo and open a site to read that contains pictures the main picture at the top of the story will open ,but down the screen as you read other pictures will a… (read more)

when I'm on Yahoo and open a site to read that contains pictures the main picture at the top of the story will open ,but down the screen as you read other pictures will appear but won't load ,they show as gray boxes . Is there a setting I need to change to correct this ?

Asked by no4kodak51 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Mozilla firefox account logon

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing… (read more)

I tried to register at link text and when I entered my email addy it told me that email address is already in use. I tried my secondary email addy and was told same thing. I don't remember username and for that matter, don't remember a previous registration. So how can I contact admin at site or who do I contact to resolve issue or what do I so now?

Asked by Butch 2 years ago

Answered by Butch 1 year ago

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online email spell check

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English a… (read more)

I use an online mail account. Recently when I write an email Firefox flags every word as misspelled. Firefox seems to be using a French dictionary thought I set English and Japanese as languages for Firefox to use. How can I correct this?

Asked by Joe blow from the windy city 1 year ago

Answered by cor-el 1 year ago

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Spell check not working and language sub menu not displaying.

Hi, I've been going through all the Spell Checker problems with Firefox on the forum and so far nothing has solved my problem. Since re-installing Firefox, my spell che… (read more)

Hi,

I've been going through all the Spell Checker problems with Firefox on the forum and so far nothing has solved my problem.

Since re-installing Firefox, my spell check is not working. It's ticked in the language settings and I've since installed two dictionaries. I read on one post to check if the dictionary is selected (or something) by right-clicking and selecting languages in the languages sub menu but when I right-click, there is no such menu.

Short of re-installing Firefox and hoping for the best, anyone have any potential solutions?

Cheers.

Asked by Major Conage 1 year ago

Answered by Major Conage 1 year ago

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Some video no longer plays

I resisted upgrading FF because of the UI change but finally allowed FF to update. Now the streaming video of my local collage teams will no longer play. Youtube videos p… (read more)

I resisted upgrading FF because of the UI change but finally allowed FF to update. Now the streaming video of my local collage teams will no longer play. Youtube videos play normally and Facebook videos play normally. My system is Win7 64bit. The site where the videos no long play is: https://cowleytigers.com/csn. If a game isn't currently in progress when you go there click On Demand for past games. All I get is a black screen in the video window. I get the Play screen for a fraction of a second then it goes black. Thanks.

Asked by Tiny 1 year ago

Answered by TyDraniu 1 year ago

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Refresh Firefox

I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!… (read more)

I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!!! Every time I close and reopen, NOTHING IS SAVED. I read and tried out all the troubleshooting methods of restoring my data, but for some reason nothing works, once I close and reopen.

Asked by NancyChurchill 1 year ago

Answered by FredMcD 1 year ago

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browser not doing anything

suddenly it won't work at all, no action , nothing, it is just a black page, i had tried to reinstall it, i tried to restart it, i tried everything, it does nothing, no a… (read more)

suddenly it won't work at all, no action , nothing, it is just a black page, i had tried to reinstall it, i tried to restart it, i tried everything, it does nothing, no action, i'm writting a simple thing like google.com, and does not run, it is just black, no action, nothing at all. The reload button is not even active, I really don't know what to do anymore....... I'm pissed off, with firefox everything worked so simply, all tabs working as i managed them, now does nothing, just black page!!! Any help???

Asked by leonties_ciprian 1 year ago

Answered by FredMcD 1 year ago

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Open to a blank page, can't use ANYTHING

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer. I try to use Troubl… (read more)

I open Firefox and have a blank page. Can't open settings, options, go to any websites. Other browsers work. Tried reinstalling, restarting computer.

I try to use Troubleshooting mode BUT Firefox doesn't close properly. If I close it with X but it still shows as running in Task Manager and things like Uninstall/Re-install and re-opening Firefox won't work until I terminate one of the two running processes.

Worth noting is that when I re-install/re-download, when the installation process finished, I got a "vcruntime140_1.dll was not found" message.

It stopped working after I installed the NET framework that League of Legends requires.

After setting up my laptop, I had to set downloads to go to my D drive. Could this have impacted Firefox if it tried to update after this change? AFAIK, all files were+are in my C drive that are involved with Firefox, just trying to provide all the information that I can.

Asked by evachu7 1 year ago

Answered by FredMcD 1 year ago

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Unable to import login and passwords from Safari to Firefox

Hello, I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Impor… (read more)

Hello,

I have attempted to follow the import steps, select the three lines (top right corner) > Passwords > Click on the three dots (right hand corner) > Import from another Browser > Safari. However, it only shows the Bookmark data to import. I would appreciate any input on how to import the login and password data from Safari to Firefox, please.

  • Bulleted list item-Running the latest version of Firefox 92.0.1.(64 Bit)
  • Bulleted list item - Running Version 15 of Safari.

Asked by Joshua Lee Plant 1 year ago

Answered by cor-el 1 year ago

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Firefox Monitor

Hi, Guys I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web. In that email there was a link to som… (read more)

Hi, Guys

I just got an email from Mozilla telling me about their new upcoming service to remove personal information from the web. In that email there was a link to someone's "free personal data removal workbook and credit freeze guide". I clicked on that link, and Norton blocked it as being a "dangerous webpage".

Norton also says "You attempted to access: https://gate.sc/?url=https%3A%2F%2Finteltech..."

And that, "This is a known dangerous webpage. It is highly recommended that you do NOT visit this page."

So, what's going on here? Please let me know.

John

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by 1thomson 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13: <toolbarbutton id="UITourTooltipClose" class="close-icon" ------------^

When I click on a link in Thunderbird to open in Firefox, I get the following error. XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml… (read more)

When I click on a link in Thunderbird to open in Firefox, I get the following error.

XML Parsing Error: undefined entity Location: chrome://browser/content/browser.xhtml Line Number 760, Column 13:

           <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

^

I am unable to resolve the issue. Is there a fix for this error?

Thanks in advance.

Bill

Asked by emt426 1 year ago

Answered by cor-el 1 year ago

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How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?

How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?https://user-media-prod-cdn.itsre-sumo.mozilla.net/upload… (read more)

How can make this icon disappear/ move it to non -central after the PiP mode, so we can view the CC better ?https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-09-57-4aff08.png

For example, https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2021-10-01-22-10-33-dbfb46.png


I am editing the videocontrols.dtd file to get grid the text, but can't locate the icon.

Thank you.

Asked by mobilelifeful 1 year ago

Answered by cor-el 1 year ago

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firefox will start but will not load any web pages

firefox will start but will not load any web pages. This started after I uninstalled Microsoft 365. I downloaded new firefox and did a reinstall but this did not help.… (read more)

firefox will start but will not load any web pages.

This started after I uninstalled Microsoft 365.

I downloaded new firefox and did a reinstall but this did not help. Everything was transfered bookmarks. However the bookmarks would not load, it just sit there and did noting.

I did see error but I click on before I really read it. So I do not know what it said other then "vll x.x missing. It only show it once and it has not reappeared.

Any one have any idea what was deleted on the uninstall of Microsoft 365.

Asked by gondorffmoz 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox will not access google search

Hi, For some reason i cannot get access to google search see attachement. It seems that the issue is that i cannot scroll on the site so i cannot get to the OK button. … (read more)

Hi,

For some reason i cannot get access to google search see attachement.

It seems that the issue is that i cannot scroll on the site so i cannot get to the OK button.

Any ideas?

Asked by Tesla 1 year ago

Answered by wanjala.wafula 1 year ago