Showing questions tagged: Show all questions
  • Solved
  • Archived

Missing "List all tabs" button when Firefox is maximized

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but W… (read more)

Firefox has a "list all tabs" button, which looks like a "v" in the tabs bar, next to the plus. It works great but when I maximize the window (not F11 full screen, but Windows OS Maximize Window), this button disappears. Seems like a bug; I can't think why you would want that button to be removed when the window is maximized.

Asked by jwdunham 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

DIsable u block origin on certain websites

Some websites do not load if an ad-blocker extension is enabled. In FireFox Windows Browser, how do I disable u block origin on some certain websites? I don't want to dis… (read more)

Some websites do not load if an ad-blocker extension is enabled. In FireFox Windows Browser, how do I disable u block origin on some certain websites? I don't want to disable ad-blocker and then enable it again and again.

Asked by Mudassar Ahmad 2 years ago

Answered by florian.katzman 2 years ago

  • Solved
  • Archived

Security risk with certificate

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk "Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem du… (read more)

When I go to https://www.sz-shop.de/ostern, FF tells me that there is a risk

"Warnung: Mögliches Sicherheitsrisiko erkannt ... Am wahrscheinlichsten wird das Problem durch die Website verursacht und Sie können nichts dagegen tun. Sie können den Website-Administrator über das Problem benachrichtigen."

That is what I did. I called that shop and told about that warning. The lady on the phone also went to the address, but she did NOT see that warning. She confirmed that her PC was OUTSIDE of sz-shop.de like mine.

So the problem is a potentially wrong warning? Or how can we explain that I see a warning and other people do not see it?

Asked by firefox jolexin 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (read more)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 2 years ago

Answered by TyDraniu 2 years ago

  • Solved
  • Archived

Not able to see any page actions after clicking the button in the address bar

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version… (read more)

When I click the three dots in the address bar to open the page actions, I am not able to see any options it shows an empty box. It started happening recently. My version is 84.0.

Thanks in advance for helping out.

Ps. I have attached the screenshot of what exactly is happening.

Asked by Diode 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Profile migration FF Rapid Release 84.x to ESR 78.6.x (Offline)

Dear all, I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migratio… (read more)

Dear all,

I am planning a move towards the Firefox ESR 78.6.x. Currently my customer is using the Firefox Rapid Release 84.x and need your help with the profile migration. The customer has a very isolated on-premises environment and does not allow the users to login into a Firefox-Account. Therefore the settings for Cookies, Cache, History and especially Bookmarks are not synched.

Environment details:

  • Enterprise environment with several tausends of clients
  • All clients on Windows 10 Enterprise between 1809 and 20H2
  • All clients have always the newest Firefox installed currently 84.x

This creates a huge challenge to sync this stuff. Therefore I have now identified the following two options:

  1. 1 Allow the downgrade by using the environment variable MOZ_ALLOW_DOWNGRADE on Windows. For this option I am trying to find the real reason why this "Downgrade-Stop" has been implemented in the first place? What risks in detail do I take to allow this downgrade? Has anybody done this before and do you mind to share your experience here? How many issues did you face and how did you remediate the issues?
  1. 2 Hand over the migration to the users. Copy their current profile to their desktop and ask them to import their bookmarks manually. Not preferred by users and I can't even blame them for.

Is there any other way to automatically sync the profiles from 84.x to ESR 78.6.x without user interaction?

Thanks in advance Amir

Asked by LEnS Amir 2 years ago

Answered by LEnS Amir 1 year ago

  • Solved
  • Archived

Can't save logon information or create a primary password

On 84.0.2 on OSx. Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another brow… (read more)

On 84.0.2 on OSx.

Firefox will offer to save usernames and passwords, but then does not remember them in the future. Attempting to import existing data from another browser into Lockwise prompts a request to set a primary password first. Attempting to set a primary password (which is currently not set), yields the error message "Unable to change primary password."

Asked by aedes.ag 1 year ago

Answered by aedes.ag 1 year ago

  • Solved
  • Archived

Mozilla-provided font (I think) is just annoying/hard to read

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters … (read more)

I've read some complaints about the font that FF desktop uses on some websites. I'm seeing a very annoying font with some letters thicker (almost bold) and other letters thin. This occurs, for example, on the mozilla.org website and when FF is displaying a PDF.

I have "allow pages to choose their own fonts" checked, and I am not using hardware acceleration.

I went into the developer console and turned off the Mozilla-supplied font for a support webpage, and it then used something like a Times New Roman, but it was uniform in letter thickness.

I have attached screen snips.

If I display the same page using Chrome, the font looks great, so I don't know exactly what the problem is, but it's clearly a FF problem.

Notice in Chrome that the word "garbled" is in bold, and it does not appear in bold in either of the FF font examples.

Asked by van.knowles 1 year ago

Answered by van.knowles 1 year ago

  • Solved
  • Archived

"simplify page" option missing in print preview

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. … (read more)

Today, when I go to print out a web page, the format of the Print Preview window has changed and the"Simplify Page" option is missing. I use this feature all the time. Without it many pages are impossible to print. How can I restore this feature?

Asked by dplant 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

Facebook and/or firefox issue

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send messag… (read more)

All was good until sometime today. FF 84.0.2 W10 up to date. Previously, when browsing FB marketplace, i could send a message about an item for sale. That send message button is now greyed out. The messenger button on the top right of my screen used to open a dropdown/popup that gave me a summary of my messages. That no longer works. I have been thru all kinds of settings randomly on FF and FB to try and correct the issue but i cannot figure out what is going on. I have tried turning Ublock on and off but that has not helped either. The only access i now have to messenger is to open it separately. I have not changed any FB settings. I did not change any FF settings myself other than trying to find out what could be doing this and exploring ublock for possibilities as that seemed the most likely culprit. Can anyone shed some light on what the issue is.

Asked by callwill 2 years ago

Answered by FredMcD 1 year ago

  • Locked
  • Archived

bookmark star missing

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page… (read more)

I know how to bookmark a page- what I want to know is how to restore the bookmark star in the address bar (I accidentally removed it). I KNOW that you can bookmark a page by clicking the 3 dots at the end of the address bar and using the drop down menu, etc, or key commands.

BUT- I want to RESTORE the star that easily and quickly allowed you to bookmark a page. All other answers to this same question seem to only tell people alternate ways to bookmark a page. I don't need that. I need to know how to restore bookmark star to address bar. Thanks! my firefox ver is 84.0.1 64bit

Asked by aaronhicklinpause 2 years ago

Last reply by AliceWyman 1 year ago

  • Solved
  • Archived

aol mail

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmai… (read more)

Unable to login to aol mail thru firefox. It says "no longer logged in" and an error page pops up. Aol loads fine on my microsoft edge browser https://mail.aol.com/webmail-std/en-us/error?code=ERR1800

Asked by patriotpotter1 2 years ago

Answered by Scribe 2 years ago

  • Solved
  • Archived

YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (read more)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 2 years ago

Answered by jonzn4SUSE 2 years ago

  • Solved
  • Archived

Task Manager and about:performance do not show tabs

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) bu… (read more)

When I access Task Manager from the Firefox menu or just type about:performance the screen comes up, but it only shows information for Task Manager itself (low impact) but doesn't show information about open tabs / websites or add-ons. I was trying to use it to see if one of my open tabs was impacting browser performance. I have the latest version of Firefox.

Asked by gerrydl 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (read more)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 2 years ago

Answered by cor-el 2 years ago

  • Solved
  • Archived

Increase Size of Picture-In-Picture mode?

When Picture-In-Picture mode first release, the size of the video was respective to the video's resolution, the window would increase in size the large the resolution and… (read more)

When Picture-In-Picture mode first release, the size of the video was respective to the video's resolution, the window would increase in size the large the resolution and decrease the smaller. This allowed the window to be customizable in size. Now, for me at least, every picture-in-picture video is a tiny window. Is there a way to tweak and increase the size of the video like before?

Asked by austridge 2 years ago

Answered by Daniel Ebenezer 2 years ago

  • Solved
  • Archived

On screen Keyboard not working.

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously… (read more)

On screen keyboard not working when using Firefox. It will work with MS Edge, but not Firefox. It flashes then disappears quickly when in Firefox. It worked previously, but a few months ago it quit working.

Asked by Ron 2 years ago

Answered by alex_mayorga 2 years ago

  • Solved
  • Archived

Embedded youtube videos not playing, An error occurred. Please try again later. Youtube layout issues

Hi, first of thanks for reading and possibly responding. The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try … (read more)

Hi, first of thanks for reading and possibly responding.

The issue I am having has been going on for a few days. In websites where youtube video's are embedded if I try and play the video on the said site it will load and display an error message An error occurred. Please try again later. If I visit the video on youtube, link provided in the video itself, then it plays just fine. Error is not restricted to one site but anything that embeds youtube videos.

I have also come across some strange youtube.com issues, when I am on the main website you get the thumbnails of video's but no time duration are displayed in the thumbnail, neither are the 3 dots where you can have one of the videos removed (not a big deal and maybe this was implemented a while ago I don't know tbh). When I play a video, as in visit the video page on youtube the side bar videos sometimes do and sometimes don't display time duration.

Please check attached image to see what I mean. Left is without said timecodes, right is what it almost should be.

What addons do I use: Ublock Origin is the only one worth noting but even without it the weird thing still occurs. I don't use any plug ins that correspond with youtube.

I am using the latest Firefox on Windows 10.

Things I have tried thus far to resolve it: - make sure Firefox is up to date - try with and without addblocker (Ublock) - remove Adobe flash entirely - refresh Firefox and clear all data and cookies 9tried this I think 3 times now, no change) - looked through older posts with similar issues but most links regarding html5 on youtube were 404 and sometimes the solution stated things like 'cause by some video helped addon' which I do not use or updating Flash

Am I the only one with this issue?

Asked by WaffleToaster 2 years ago

Answered by WaffleToaster 2 years ago