Firefox Support Forum

Hello, it has been some time now. I'm using Firefox 89 on iMac. Some sites' pages become grey and you don't know what that is until you use another browser and find that it's the accept all cookies question on every site you go. Problem is that sometimes you don't see that button and the page becomes grey, it's somewhere maybe but you can't see it and can't click it. How is that possible? That happens evens if I change the settings in cookies management in security and privacy.

I request a new FireFox update system be adopted. For platform specific releases, the version checker first checks to see if a particular letter (or number) exists, if yes and the version is different (or higher) it becomes a platform specific sub-version release. Example: for Windows specific releases, the version-checker looks to see if ‘w’ exists, if yes it is Windows platform specific. If not but the version is different or higher then it is a universal update. Same principle applied to each platform. This means mac & linux users are not being nagged multiple times a day to update to a version that has no applicable changes to it for their platform. At least two of the previous three updates have been Windows specific updates, not applicable to other platforms. By the looks, some of these minor updates might only apply to 1.2% (or much less) of Windows users whom actually use that tool or function. This update system change is so simplistic and should only require one extra line of code in the update-checker. Of course, platform specific devs would need to remember to add the platform specific key to the version of the sub-version release and also the version file online.

I’ve been wanting to make this request for a while but the FireFox Feedback option has been disabled for a period of time. Any other avenues to make this request?

The search bar is displayed on the home page. And you can even put a cursor in it. However, as soon as you start typing something, the cursor shuffles into the address bar and the text is entered there!

This is absolutely schizoid behavior! The worst UI is simply impossible to imagine!

YES, I KNOW I CAN USE THE ADDRESS BAR AS A SEARCH BUT I DON'T WANT!

Why didn't you give users any choice? Don't you care about your own users? This is absurdly allogical behavior of the interface! What fool could have thought of such a thing ?!

Besides the fact that it is corny inconvenient, there is another extremely important disadvantage. Users suffering from cataracts put a dark theme for a reason - they otherwise see badly.

So what happens when the user has a dark theme and the start page displays a huge whitelist at the top of the screen as they enter text, what do you think? I can tell you - a user with poor eyesight is blinded for a second.

Guys, when will you start thinking before changing the browser for the worse? Seriously, Firefox has lost its entire user base over the past few years. This is very disappointing.

I tried Mozilla VPN but it would never connect. So I uninstalled and cancelled. Then I got a persistent vcruntime140.dll not found error. I uninstalled iTunes and legacy Microsoft Visual Suite apps. Now nothing will load. Not about pages. Not password pages. Not websites. Nothing. Have uninstalled and refreshed Firefox multiple times. Have restarted PC multiple times. Have turned off firewall and virus protection. Nothing works. nothing loads. Thanks for your thoughts!

After a crash, or even after shutting down the computer without closing all Firefox windows, Firefox will restore all the windows and tabs from the last session on restarting Firefox.

There can be many reasons why this may not be preferred behaviour for many users: Sometimes Firefox or the computer crashes because too many windows and tabs are open (and other applications running), killing Firefox may be a measure against malicious pages trying to hijack the browser, discarded pages after shutdown do not need to be restored, ...

So is there a way to make Firefox immediately ask whether to restore the session, like it already does after the second crash? This should actually be an option in the settings.

Update 89.0 changed the browser theme to something I don't like, too pale and pastel. Options to change back to what I had aren't available. The options presented are now uglier than this sick looking theme.

How do I undo 89.0 update? Pretty much looks like (from release notes on another post) 89.0 has nothing at all to do with security and it's just someone at Firefox wanting to change things just for the sake of changing things.

I hope Firefox isn't going to start doing silly things like moving the first floor to the second floor and the second floor to the first floor just because some administrator feels like it.

I need an email address or a phone number to contact support. Forms do not have answers for my problem. And the contact and the support pages have no information on how to contact Mozilla which is extremely messed up. Does anyone have this info?

i just upgraded my firefox to the newest version(89). when i type something in the google search bar in the home page, it just redirects to the address bar on top of the screen. i don't want this to happen. because i use the address bar to only type URLs and the google search bar to search random stuff on google, this was the case in my last version. please help me sort this. see this for clear understanding  : https://drive.google.com/file/d/17Y0bG64nhtymn--CCi3rOMEVLFAQ6zAI/view?usp=sharing

Prior to updating, when I typed a question from the Firefox homepage in the search box in the middle of the page, my search parameters would appear there where it would be easy to see. Now, every time I type anything in a search box, it jumps to the address bar, causing me to have to shift my line of sight to the top left of my screen rather than the center of the screen. Not to mention the text on the address bar is several orders of magnitude smaller than the test on the web pages search bar. So how to I shut this behavior down? If I click in a search box I expect my text to appear in that search box, NOT in the address bar.

The new update on Firefox they changed the tool bar and made all the tabs floating it bothers me how it looks just it floating doesn't look good this is just my opinion some people like it i just wish with this update that there is a new option that allows you to choose in settings or as a addon in the Firefox addons i just want to get the old tool bar back because this one bothers me and how they changed the right click menu and the 3 bars i just want to know how to get it back without having to install anything like a addon.

Will YOU PLEASE STOP trying to make me use an email that you choose, and NOT what I want to use. Everytime I try to change my login, I get the message "you must use your primary email". To my mind the primary email is the one that was my FIRST. I am trying to. To my mind [REMOVED BY MODERATOR] is MY PRIMARY EMAIL, THIS IS THE FIRST I HAVE EVER HAD, AND I DO NOT WANT TO CHANGE IT. I WANT TO CHANGE MY EMAIL ADDRESS TO MY ORIGINAL, not the one that this website keeps trying to make me use. Can you just flaming STOP IT. I believe in the freedom of speech, and what I do on my PC is MY business not mozilla's. So if you can get yourselves sorted out, please let me know. I have just read your blurb on the RH side of this page, and the experience I have had, is a million miles away from my experience with this website. One final thing "I WILL NOT BE DICTATED TO, MY EMAIL IS UP TO ME NOT MOZILLA."

Randall

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

How can I restore the old style of highlighting text--grey background behind black text? It's being highlighted, but I can't see it. Happening with Firefox and Thunderbird.

This happened when I more-or-less simultaneously updated to macOS Mojave (10.14.6}, Firefox 89, and is also happening with Thunderbird (but I can't tie it to any specific update).

Is this an issue with Firefox and Thunderbird, or with Mojave?

I know this is an obscure question but it would save time typing it all in each time.

I would like to create a windows shortcut to launch the profile manager like so:

"C:\Program Files\Mozilla Firefox\firefox.exe -profilemanager" - but it says "the name specified in the target box is not valid. Make sure the filename and path are correct." It works fine without the -profilemanager part.

Maybe it would have to be a batch file I'm not sure.

I have been a loyal Firefox user for umpteen years – but no more! Without asking, my browser updated to version 89, and immediately, I didn’t like it. It looked washed out, difficult to tell the difference between tabs (I routinely have 30+ tabs open at once), plus it was slower. The biggest “peeve” was when I tried to enter a Google search question in the “Search” box, but Firefox kept jumping up the URL bar. Gawd I hate that! That did it! I decided to revert back to version 88 but you decided you would “punish” me for my decision. I lost all my bookmarks, passwords and preferences. I am a computer support volunteer and I work primarily with senior citizens, however I try to help anyone who needs my help. When I setup a new computer for a client, I usually install Firefox and Chrome, explaining that many people do not like the default browser that comes with Windows. From this point on, I will no longer recommend nor install Firefox. You lost a customer today. Congratulations.

I was really angry that there seems to be no way to actually send an email "TO" Mozilla. Instead, they depend on you volunteers to take the heat for them. If you know of anyway to actually get this information to them, I would appreciate it.

My firefox menu all the sudden changed from the full drop down to only showing 4 options. Now I have to scroll quite a bit to see all the options. See attached picture. Anyone know how to fix this? This is very annoying...