• Solved
  • Archived

Download

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not… (read more)

Hi,Why is download showing up on nearly all sites I go to & HOW do I get rid of it permantently I can close it by hitting the X beside the Download,but it Should not be there Thanks Darryl

Asked by dasmit 1 year ago

Answered by Terry 1 year ago

  • Solved

Unwanted data backup/seasonal message

Hi, I develop a firefox kiosk application for an IoT device and I'm wondering what setting disables this message? This message popped up on a release of our software whi… (read more)

Hi, I develop a firefox kiosk application for an IoT device and I'm wondering what setting disables this message?

This message popped up on a release of our software which hadn't applied a policies.json file yet, is it safe to assume it will be covered by the following policy which we have on a later release?

   "UserMessaging": {
     "WhatsNew": false,
     "ExtensionRecommendations": false,
     "FeatureRecommendations": false,
     "UrlbarInterventions": false,
     "SkipOnboarding": true,
     "MoreFromMozilla": false,
     "Locked": true
   },

Asked by Niklas Andersson 4 months ago

Answered by zeroknight 3 months ago

  • Solved
  • Archived

Is it still possible?

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to e… (read more)

I was wondering if I can enable this function (that green text saying "Mozilla Foundation (US)") or it was deleted. If it's still in browser, can someone show me how to enable it?

Asked by vi 1 year ago

Answered by cor-el 1 year ago

  • Solved

'Manage Bookmarks' option is showing up twice

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm … (read more)

The most recent update to Firefox introduced duplicate 'Manage Bookmarks' option in the bookmark drop down. Is there a way to remove the bottom one in an option that I'm not finding? The only thing I've found searching is from a few years ago talking about setting up a CSS file, which I've never done before.

Asked by tkalderman 2 months ago

Answered by cor-el 2 months ago

  • Solved
  • Archived

installation of Firefox is incompleet, Firefox starts but nothing functions, no sites, no settings

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is p… (read more)

I try to install Firefox on a HP Z1 G8 desktop under Windows 11 Pro. The first time I get a warning that a .dll is not available or so (I dont know what this warning is precisely, becaus it pops up for 2 seconds only ) , and firefox is not well installed, reinstalling goes without warning, but still Firefox starts and then stay dead, no sites, no settings. I know the security in this computer is very thight, but other apps install without problem and functions.

Why Firefox cant be installed where other apps can ??????

who has experienced this also and has a clou ?? thanks Ferdinand

Asked by dieten 1 year ago

Answered by dieten 1 year ago

  • Solved
  • Archived

Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

  • Solved
  • Archived

accessing a video on meethook.live

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live … (read more)

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Asked by WENDYE.ROBINSON 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

  • Solved

Where has the black container colour gone?

It used to be possible to set the colour of a container to black, although I can't remember how I did it: I think it was somewhere reachable from the preferences page. Fa… (read more)

It used to be possible to set the colour of a container to black, although I can't remember how I did it: I think it was somewhere reachable from the preferences page. Facebook container still sets its colour to black on installation, so the black colour is still there, but I can't set black colour for a container in the Manage Containers dropdown.

I'm running version 8.1.2 on 115.3.1esr (64-bit) for openSUSE Leap 15.5 (and it would be much easier if I could copy this information from the Help-<About page). </p>

Asked by rparkins 5 months ago

Answered by zeroknight 5 months ago

  • Solved
  • Archived

Homepages looks wrong in firefox.

For some reason, many homepages looks wrong when I'm using firefox from my laptop (mac). I don't know why and can't find any ways to make it better. Can anyone help me? … (read more)

For some reason, many homepages looks wrong when I'm using firefox from my laptop (mac). I don't know why and can't find any ways to make it better. Can anyone help me?

Here's a photo showing the wrong looks at www.saluki.se

Asked by ninni.osterholm 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

refreshed browser

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anythi… (read more)

I can't open a particular site i watch in private. I refreshed browser; I gave permissions off and then on or enhanced tracking off then on and neither nor changed anything. The website help desk that i tried opening verified password asked which browser and still it wouldn't open when putting correct information password and user name in. Any suggestions? I didn't do anything different and thought it was the website but i'm member and nothing's changed on their end.

Asked by joe2look 1 year ago

Answered by joe2look 1 year ago

  • Solved

Firefox exclusively scrolling extremely fast

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other applicat… (read more)

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

Asked by eventfulhorizon 1 month ago

Answered by eventfulhorizon 1 month ago

  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Address bar suggestions - new behaviour, huge problem!

Help! I just installed the latest Firefox 120.0 and I have a huge problem: I work a lot with the address bar. I type a few characters and choose a URL from my history th… (read more)

Help! I just installed the latest Firefox 120.0 and I have a huge problem:

I work a lot with the address bar. I type a few characters and choose a URL from my history that I need to work with, then modify that URL by typing or pasting, to get the address I need. Now, I can't do that. Either I accept the full URL suggested or I must type a completely new one. That's a huge obstacle for me. I absolutely need to work with, i.e. select and modify, URLs that I have previously visited.

Please tell me there is a way to do this!

Asked by UNjobsMedia 4 months ago

Answered by UNjobsMedia 4 months ago

  • Solved

History Only Shows Today's History

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes. I do not have Private Browsing on. I… (read more)

I am having this issue where Firefox only keeps "Today's" history. I have thoroughly looked at the community's similar issue fixes.

I do not have Private Browsing on. I have set "Custom Settings History:

 -Remember browsing and download history
 -Remember search and form history

I do not have CC Cleaner or like apps and the one I do is on auto-manual and does not clear FF.

There is no reason for this. I would like to know when answering, what are a couple of likely causes for this. It appears by many queries here and on Google this has been an issue for years and FF seems not to want to fix it or know about it. Your help is appreciated.

Asked by StevenB 5 months ago

Answered by cor-el 5 months ago

  • Solved
  • Archived

Firefox starts but does not work

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to g… (read more)

Firefox starts but when I type into the search box nothing happens. My RoboForm link does not work and neither do the bookmarks. I have had to resort to using Edge to get onto the internet. Jim Klein

Asked by JimKlein 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago