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downloading

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.] I am having trouble downloading songs from you tube to my… (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1380857. Please follow up there, thanks.]


I am having trouble downloading songs from you tube to my Mac.. can you please help me? thanks.

Mrudula

Asked by mrudupatel17 1 month ago

  • Locked

Sync not working

duplicate of /questions/1384699 thread Your sync does not work. NO I DID NOT CLICK ON USE MY PHONE. Your site is sitting there doing nothing with it saying click to ins… (read more)

duplicate of /questions/1384699 thread

Your sync does not work. NO I DID NOT CLICK ON USE MY PHONE. Your site is sitting there doing nothing with it saying click to install on other devices. It is stupid your system is really bad

Asked by Kirby 1 week ago

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Firefox not syncing old account

Hello, I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I down… (read more)

Hello,

I reinstalled windows on my laptop, and when i installed firefox and signed in with my account, none of the old settings, bookmerks, singins etc got synced. I downloaded newest version from website. Does anybody have a solution to this problem?

Thanks!

Asked by Luka 1 year ago

Answered by Luka 1 year ago

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"Sorry. We've locked your account."

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy? "The confirmation email we sent to ********* … (read more)

what are the steps now.. ? I have access to that email but for some odd reason mozilla doesn't deem that email to be worthy?

"The confirmation email we sent to ********* was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account."

Asked by ScatteredCaribou 1 year ago

Answered by ScatteredCaribou 1 year ago

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sync problem

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device b… (read more)

i just downloaded the new version onto my macbook pro, and have lost all my bookmarks and other settings which is very annoying. It wants me to sync with another device but I DON'T WANT to do that !! how can I avoid this and restore my settings/bookmarks etc or barring that, dump the new version and go back to the old one which worked fine which hopefully still has all my settings ?

Asked by paubry 1 year ago

Answered by cor-el 1 year ago

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Help syncing logins&passwords on 2 different devices

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync fo… (read more)

Hello, I just joined Firefox Sync today because I got a new computer. I am in the process of moving all my info to the new machine. I set up an account on Firefox Sync for both computers and checked all the boxes. It appears that my history, bookmarks, etc all synced properly but when I go to the Firefox Lockwise page on my new computer it only has 2 saved logins, whereas my current computer has over 200 saved. I did a manual sync and refresh but no more logins have populated that page. Is there another way to transfer those logins? I really really don't want to have to manually log in again to all those websites. Is there something I'm missing? Thanks in advance!

Asked by willfred121 1 year ago

Answered by willfred121 1 year ago

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I can't sync my bookmarks

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices i… (read more)

Hi :) Long story short, my laptop broke and I had to reinstall windows and all my data got lost. When I installed firefox and synced nothing happened. In synced devices it's still showing that I'm connected (it's showing 2 devices for the same laptop). Is there any way that I can restore my bookmarks?

Asked by AkaGirl 1 year ago

Answered by Wesley Branton 1 year ago

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Every time I close Firefox, reopening makes Firefox unsync and causes me to sign in again

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Fire… (read more)

I've looked at a number of answers to this similar problem and none of them have helped. I never had this issue with Chrome or Safari, just Firefox. Whenever I close Firefox, it makes me sign in to sync again and re-log in to all my sites all over again.

Asked by karlyblack1996 1 year ago

Answered by cor-el 1 year ago

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« Sorry. We’ve locked your account. »

Hello, I'm getting the following message: « Sorry. We’ve locked your account. The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to … (read more)

Hello,

I'm getting the following message:

« Sorry. We’ve locked your account.

The confirmation email we sent to XXX@XXX.org was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account. No longer own that email? Create a new account »

I can connect to this support using the account, but not using sync on my devices.

My mail is a valid email address, and there was some temporary problem with the mail server which explains why the mail was returned.

What can I do to get back my account? The « let us know » link leads me here.

Thanks,

Asked by firefox995 1 year ago

Answered by Wesley Branton 1 year ago

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Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (read more)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

BING took over my Firefox.

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when… (read more)

I have a Firefox HTML Document issue on my Windows 7 computer. I successfully used FF as my browser. I stupidly added BING to my computer and it took over FF! Now when I click on the FF icon, up comes the BING page. I've lost the FF browser and can't download a new one. I tried to delete BING totally, but the message said no because it is in a FF HTML document and can't be deleted. Any ideas on how to locate an FF HTML document on my computer? I've tried several ways, but no luck. Thanks for reading.

Asked by jmhart37 1 year ago

Answered by FredMcD 1 year ago

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  • Archived

Syncing bookmarks/history/etc. between multiple (3+) devices

Hello, I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. Howe… (read more)

Hello,

I've recently finished building a new computer and have been working on setting everything up, and Firefox Sync has made restoring my browser info quite easy. However I've got two other computers I'd like to try and transfer data from, and unfortunately made the mistake of not syncing the browsers between those two computers beforehand.

So I'm wondering if it's possible to sync the data between the browsers on all three computers and how to do so, and if I attempt to sync the data between them, will they merge together or will one overwrite the other?

Thank you for your time and assistance.

Asked by csaffel97 1 year ago

Answered by cor-el 1 year ago

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  • Archived

Firefox sync not working at all (Mac)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.… (read more)

Firefox sync has not been working for me for some time, and I'd like to get it operational again. I'm trying to sync between a Mac Pro (FF 81.0.2), a MacBook Pro (FF 81.0.2) and an iPhone 6 (FF Daylight 29.0). Nothing whatsover syncs.

So far, I've updated all browsers, and re-paired the iPhone with the QR code. I've also logged out of my FF accounts at the same time on all devices, and back in again. (That's what's recommended at https://support.mozilla.org/en-US/kb/firefox-sync-troubleshooting-and-tips#w_i-set-up-firefox-sync-but-nothing-is-syncing, though that links to a page that is said to be out of date).

I can't see any obvious errors in the computer names, or anything else.

Any suggestion for further investigation, please?

Asked by MichaelMaggs 1 year ago

Answered by MichaelMaggs 1 year ago