Firefox Support Forum

Hi everyone,

As the title says i have just updated to macos monterey and i regularly use firefox, when i open facebook google, youtube, gmail. It loads the mobile version of the site like if i was using a tablet.

Thanks for your help.

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

When I try to play video embedded in many websites, I just get a spinning wheel, and no videos will play. I've cleared my cache, and followed numerous other tips that I found when searching on this problem, but nothing has helped thus far. Any additional advice would be much appreciated! Thanks!

This is what I get when I try to login to Facebook:

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How do I setting Firefox to remember specific web site preferences? every time I close a tab, Firefox deletes its entering credentials. This is very annoying when QR code needed like in https://messages.google.com/.

I need to constantly jump between google search and wikipedia and i hate using the mouse. Normaly when you click the url bar you can type "@wikipedia" or "@google" to change the search engine to wiki, while typing anything else will prompt a google search. BUT when you use the shortcut "ctrl + e" or "ctrl + k" a box appears in front of the url bar with "Google", just like it would whe you typed "@google". This actually blocks "@wikipedia" from being registered making the whole feature almost useless and forcing me to invent workarounds to things that should be VERY simple in a browser. Any ideas how to fix this?

Following an incident with Firefox Sync, I needed to restore my bookmarks. I have a little over 700 bookmarks across 15-25+ folders at mostly 2-3 levels deep but up to 5 levels. All but a handfull of these are all in the bookmarks toolbar.

I have a backup json of everything for restoration. However, when I do restore, everything is messed up: all the bookmarks are there, and all the folders are there with their structure preserved (subfolders in the right folders), but every bookmark has been pulled out of the folder structure and into the toolbar, so all folders are empty of actual bookmarks. This includes taking bookmarks from folders in the bookmark menu. Folders seem to be in the right order, and some bookmarks are, but most bookmarks are in the wrong place and order. Since most of my bookmarks were in folders, I really do not have it in me to put them all back unless I absolutely have to (assuming I can even remember what goes where).

Opening the json in Firefox, selecting "Raw Data" and "Pretty Print", it is clear the json file correctly preserved folder structure and bookmark placement exactly as it was before. Thus, something must be going wrong in how it is being read.

I have tried different restore points with the same outcome. I have sync disabled and have tried removing existing bookmarks first, clearing data, and deleting places.sqlite (as per related help threads) to no avail. Integrity check runs without error. I have also tried on a different OS (Windows 10 and Manjaro KDE) with the same results. I have not seen any other posts with this specific issue.

Would it only work correctly if the export was an html file? Is there anything I can do, like trying to modify the json? Is this expected behavior or a bug to fix? Please advise.

Hi,

A few days ago Firefox on my Mac laptop (macOS Catalina) suddenly stopped suggesting sites I'd visited in the drop down on the address bar and is no longer auto-completing as I type into the address bar. It is set to auto-suggest based on pages from history (I unset and re-set that in settings), and to remember history. However, I noticed today that the history is near blank (it has 3 tabs from a local network page I visited but nothing from outside my local network).

I also noticed today that the copy on my laptop is no sharing with my other instances (work computer, phone). I can send tabs to it, but the tabs that are showing as being "current" when I look at other machines are from before this happened.

I've tried rebooting and restarting Firefox, but I can't seem to find any fixes for it.

[This happens on both PC (Win 8.1) and Mac (Mojave 10.14.6) with the current version of Firefox (95.0.2).]

I backed up my bokmarks on both PC and Mac as .json files due to switching laptops for my holiday (PC is personal, Mac is work). When I imported the personal .json file on the Mac, the bookmarks did get imported but all jumbled up - the folders were still there but empty and all the bookmarks were just dumped in random order in the Bookmarks Menu root folder. So I tried synchronising profiles instead which didn't work either.

Now I'm back home and of course the synch has messed up the bookmarks on my PC as well. I deleted everything, restored the bookmarks from the personal .json again, and it does restore them properly for about 2 seconds and then all of the neatly sorted bookmarks in their folders get overwritten again by the jumbled mess. The same thing happens when I restore from the automatic restore point instead (from a day before my holiday).

I have disconnected the snych, restarted and updated several times, and tried this on both PC and Mac with both the personal and work .json files, with the same result every time. I have about 1200 bookmarks in total so I would love to be able to fix this without going through all of them to put them back into their respective folders manually. Any idea how I can fix this?

Hi,

I have some visual issues lately with different sites. Attached you will find an example (in comparison to chrome and how it should look)

URL: https://en.ggpoker.com/promotions/rush-cash-daily-leaderboard/

best Regard

Eduard

Over the last couple of months, Firefox has taken on this odd behaviour of not showing the contents of tabs upon restarting it. As you can see in the image, all the tabs are 'restored', in some sense, but when you click on the tab itself, only a blank page appears. I have found that if I duplicate the tab, the contents will appear.

Thanks so much for any help -- this is really annoying!

Yours - Stuart

On HGTV site, cannot submit filled out form. Click on Enter and nothing happens. On myhealth.va.gov. When fill out form to report a problem having on their website, Submit is greyed out and cannot submit form. On marlboro.com, drop down menu will not drop down.

These things work on in Firefox on my HP laptop, but stopped working in Firefox on my HP desktop. What happened and how do I fix it? Thank you

I'm setting up a new computer. I have Firefox set up to have new tabs be the default Firefox home page. Those new pages display a Google search section but when I type in that section, the text switches to the address bar for the search. How can I make the search happen on the page, not the address bar? Under Settings/Search, it has a search setting section with only 2 choices - Use the address bar for search and navigation & Add search bar in toolbar. I've tried it both ways, and the same thing happens. My previous computer (both are Windows 10) did not have this problem. I could type/search in the Google search section. Thoughts?

Hey everyone,

I recently had to do a PC reset and thus lost all my files, settings and programs FF included. Upon reinstalling I don't have the option to save, view or sync credit card info. The whole section is missing from my settings.

I have already gone to about:config and enabled both of the autofill settings to true (as suggested in other Q&As) and restarted multiple times with no luck.

Any ideas why I would be missing this option?

I can not understand why my laptop has suddenly decided to not download

when I download from firefox or save a picture from gmail firefox says failed

sorry I am a 73 year old dummie

so when i have fullscreen on, i can't see the minimize, maximize or close button which before the latest update or the two last updates maybe i could see when i just hovered my mouse to the top of the website i could minimize and maximize or even close if i wanted to even in fullscreen mode, now i have to get out of fullscreen mode to do that and i was hoping i could possibly change that some way or another i checked other posts but they were mostly from 6-7 years ago and unrelated to my issue