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Recent 94.0.1 upgrade

After the recent update, I have had trouble viewing information on my company's file sharing & organizing online program "Teamworks". I have attached screen prints o… (read more)

After the recent update, I have had trouble viewing information on my company's file sharing & organizing online program "Teamworks". I have attached screen prints of what I see using Chrome vs Firefox. Other pages on Teamworks do not show complete information either.

I want to add that Firefox has also not allowed Outlook MSG files to be viewed. The only way I can do so is to download the file into Outlook then open through the Outlook program. Having to do this has not always been the case.

Finally, I will note that Firefox does NOT work with my online payroll service Paychex. I have had to use Chrome for this as well.

It is very frustrating that I can't use the Firefox program that I like so much and have become very trustworthy of. Please help me fix these issues so I can continue to use Firefox as my preferred browser. Thank you!

Asked by R70Stang 8 months ago

Answered by FredMcD 8 months ago

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Firefox will not show reviews from certain sites

Since the last 3 updates I have not been able to get Firefox to display peoples reviews on certain sites like Cabelas.ca. when I use other browsers there is no issue. I m… (read more)

Since the last 3 updates I have not been able to get Firefox to display peoples reviews on certain sites like Cabelas.ca. when I use other browsers there is no issue. I much prefer Firefox over chrome but I have to use Chrome in order to read any reviews on products. Is this a browser issue or during the updates did something change that I am not seeing?

Asked by Ugly1 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Browser hacked?

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. N… (read more)

So I was reading manga and the top fifth of my monitor went white. Full white. Non-interactable. Almost like it's not there. I can't access task menus or bars. No tabs. No search. Nothing. Uninstalled and Reinstalled and problem persists. Cleared cache and cookies.

OS Info: Edition: Windows 10 Home Version: 20H2 Installed: ‎8/‎1/‎2021 OS build: 19042.1288 Experience: Windows Feature Experience Pack 120.2212.3920.0

Device Info: Processor: 11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz 3.60 GHz Installed RAM: 16.0 GB (15.7 GB usable) System type: 64-bit operating system, x64-based processor

Mozilla Info: Up to date. Checked for updates by using keyboard commands (Ctrl+Alt+A).

Asked by sierramcgivney 9 months ago

Answered by FredMcD 9 months ago

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Access denied error using windows 11 for URL https://my.xfinity.com/?cid=cust MS Edge works fine for the same URL

Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server. Referen… (read more)

Getting this error when browsing to https://my.xfinity.com/?cid=cust : Access Denied You don't have permission to access "http://my.xfinity.com/?" on this server.

Reference #18.2f034017.1636300530.ec4a141

MS edge works okay on the same laptop & same url. This is with Windows 11

Asked by donohue.db 9 months ago

Answered by donohue.db 9 months ago

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Installed language packs are not shown as spell check options

Only my native Russian language is available for spell check, no matter what language packs are installed. I have same problem for a long time on Firefox Browser and Fire… (read more)

Only my native Russian language is available for spell check, no matter what language packs are installed. I have same problem for a long time on Firefox Browser and Firefox Developer Edition (now on 94.0.1 and 95.0b3 respectively) with different Mozilla Accounts, so I guess problem is platform specific.

Please help to find direction to dig to  : )

Asked by Y-W-R-A 9 months ago

Answered by cor-el 9 months ago

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Loss of/unable to access, bookmarks/passwords since upgrate to 94.0.1. version of Firefox

I just upgraded to Firefox 94.0.1. and have lost all my bookmarks and passwords. I have tried to import backups but Firefox is "Unable to process the backup file". This … (read more)

I just upgraded to Firefox 94.0.1. and have lost all my bookmarks and passwords. I have tried to import backups but Firefox is "Unable to process the backup file". This means that I have, for now, lost access to all 1555 bookmarks I have which is as you can imagine extreamly frustrating and anoying. Is it possible to roll back to an earlier version which may work or to produce a fix for this version?

Asked by sic_pupy 9 months ago

Answered by cor-el 9 months ago

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"Ask to save logins and passwords for websites" setting won't stay ticked

Firefox won't save my passwords setting I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also… (read more)

Firefox won't save my passwords setting

I go to Settings > Privacy and Security and tick the box that says "Ask to save logins and passwords for websites". I have also chosen "Remember History" so "Firefox will remember your browsing, download, form, and search history".

I then exit Firefox (either by "Exit" or clicking the X) to save the setting. Then when I go back in to Firefox, the "Ask to save logins and passwords ...." box is unticked and have to tick it again to get all my passwords for sites. It never saves the setting.

Running Firefox 94.0.1 on Windows 11.

Colin

Asked by drgazgiz 9 months ago

Answered by cor-el 9 months ago

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Firefox is much slower after the weekend

The CPU usage has increased by ~50% since last weekend 6-7 Nov. Firefox selects in both cases - 720p or 720p60 - use hardware acceleration when available The main culprit… (read more)

The CPU usage has increased by ~50% since last weekend 6-7 Nov. Firefox selects in both cases - 720p or 720p60 - use hardware acceleration when available The main culprits are: - GeckoMain - RDD Process - Web Content For 720p it increased from ~14% to ~22% and for 720p60 the change is from ~20% to ~29% I use: - Ubuntu 21.10 - Ryzen 3 2200G; 16GB - Wayland

Asked by Bert Nijhof 9 months ago

Answered by Bert Nijhof 9 months ago

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Disable certificate verification

I can't seem to disable the certificate verification on Mozilla Firefox. As you can see on the screenshot, the error code is SEC_ERROR_UNKNOWN_ISSUER. I tried multiple so… (read more)

I can't seem to disable the certificate verification on Mozilla Firefox. As you can see on the screenshot, the error code is SEC_ERROR_UNKNOWN_ISSUER.

I tried multiple solutions, including :

- https://smallbusiness.chron.com/disable-firefox-rejecting-certificates-59249.html - The three solutions from https://stackoverflow.com/questions/20088/is-there-a-way-to-make-firefox-ignore-invalid-ssl-certificates - https://support.mozilla.org/en-US/questions/1234483 - All of the solutions from https://browserhow.com/how-to-fix-mozilla-firefox-ssl-certificate-error/ - https://itectec.com/superuser/how-to-make-firefox-ignore-all-ssl-certification-errors/

and so on.

Is there a way to disable this for only one website, or at least for all website ? I got a web interface which is self signed (if I understand everything correctly) where we can bypass the certificate "error" but it would be great if I just could configure Firefox to skip it entirely for this interface (as I'm certain it's not insecure and even if it was I'd still use it because I can't use anything else for now.

I know Chrome has a command line which do exactly what I want (--ignore-certificate-errors) but Firefox is a must go for me so I'd prefer to find an option on this browser.

Thank you for your time.

Asked by r.roch 9 months ago

Answered by cor-el 9 months ago

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Firefox 94.01 for Mac disconnects from GMail, other Google apps

My Firefox browser (94.01) disconnects from GMail and all associated Google apps (Calendar, Doc, Sheets, etc) after a few minutes. Since everything at my work is on Googl… (read more)

My Firefox browser (94.01) disconnects from GMail and all associated Google apps (Calendar, Doc, Sheets, etc) after a few minutes. Since everything at my work is on Google, I have to restart the browser. I have uninstalled all my Firefox extensions except for Ad Block Plus. I have cleared all cookies and the cache. The problem still remains.

I am using a Macbook Air with macOS Monterey.

Thanks!

Asked by Marc A. Hogan 9 months ago

Answered by FredMcD 9 months ago

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I think its called the Title bar is missing

I did a refresh (94.0.1) of Firefox. My main title bar is gone. The bar with the title File, etc. How do I get it back. I have 3 rows now, one that shows what web site… (read more)

I did a refresh (94.0.1) of Firefox. My main title bar is gone. The bar with the title File, etc. How do I get it back.

I have 3 rows now, one that shows what web site I am looking at, one that you can type in a web site, which also has a search box, one that shows often used web sites Any help would be appreciated.

Thanks, Steve

Asked by Steve 770 8 months ago

Answered by FredMcD 8 months ago

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Firefox not working correctly when visiting locally hosted sites.

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refres… (read more)

Two days ago firefox stopped working with most of my offices local intranet sites. It either doesnt load at all or loads so slowly its not practical to use. I have refreshed multiple times and that works for about an hour before it goes back to the initial slow behavior. I have uninstalled and reinstalled with no change. I have uninstalled all plugins and addons with the same result. I really do not wish to stop using firefox after so long but I am at the end of my knowledge on how to rectify this . Any suggestions are helpful.

Asked by ncb91 8 months ago

Answered by jscher2000 - Support Volunteer 8 months ago

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Adding bookmarks from an old profile to a new one

Hi all I have scoured the articles but found no solution to this. I reinstalled Firefox on my Mac, and somehow deleted all previous profiles. I did not have 'sync' enabl… (read more)

Hi all I have scoured the articles but found no solution to this. I reinstalled Firefox on my Mac, and somehow deleted all previous profiles. I did not have 'sync' enabled, nor a FF account.

I have found a places.sqlite file on my backup external hard drive. But my current profile has an places.sqlite file already. Can I merge them??? Or can I only replace?

Asked by kian4 8 months ago

Answered by cor-el 8 months ago

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Theme keeps resetting on browser restart when signed in to account

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that… (read more)

Every time I change my theme and close my browser and come back in it resets my theme. Though my theme says it is enabled. I have no idea what is causing this accept that it happens when I log in to my account. I have uninstalled my Firefox and cleaned out all registry and appdata folders for a clean install. I then re-install fresh and login to my account and BAM my theme resets every time I restart my browser. I have also closed all logins in my account.

As you can see in the image my theme is enabled but the theme is not showing. When I disable and re-enable it it will come back but when I close my browser and open it back the theme shows for about 2 seconds but reverts to this theme you see in the screenshot.

I hope this makes sense, this is very confusing.

Asked by Kaleb 8 months ago

Answered by cor-el 8 months ago

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Pressing CTRL zooms out

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is dec… (read more)

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel.

I'm using Firefox 94.0.1 (64-bit) under Windows 10

I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results.

Anybody who's got some good advice for me? Thank you very much.

Asked by claudegeorges 9 months ago

Answered by claudegeorges 9 months ago

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Check Spelling not showing english

I have added addons both english GB and US and i added them in the language setting too but no matter what i can't select them in the spell check when spell checking word… (read more)

I have added addons both english GB and US and i added them in the language setting too but no matter what i can't select them in the spell check when spell checking words like this one the only one that appears is Swedish which is my language, i hope you guys can help me because i checked other reports on this issue but as far as i encountered they were already english people using english browser with english spell check or smth like that

Asked by Dr. Duckling 9 months ago

Answered by cor-el 9 months ago