Firefox Support Forum

DuckDuckGo has bad habit of every now and then asking me to Download privacy essentials again. It's a big ugly add. Couldn't stand to see it. So I uninstalled DuckDuckGo as search engine. Selected Bing as search engine. Shut down my computer. Restarted. And DuckDuckGo still appears as search engine, even though in Options/Search I have clicked Bing as my search engine. How do I get rid of DuckDuckGo once and for all?

duplicate of https://support.mozilla.org/en-US/questions/1278992

New update has completely ruined my browsing. Completely changed everything and removed all my saved data, a lot of links to websites, saved passwords and everything else just gone after an update I didn’t accept or get asked for. How the hell do I get my old information back. I don’t even know if my account was through this accounts email or not. It’s really pissed me off

The 64-bit Windows ESR download link is no longer working.

https://mozilla.box.com/s/5uvc1hjsimtx3wvs9qdpbda47h2tix5c https://www.mozilla.org/en-US/firefox/enterprise/#download

Every morning, when I first turn on my computer, I a have to spend the first 5 minutes setting up my Firefox again because of a "new profile". I have to re-enable all of my add-ons and configure them as well. Why does this happen every single day and is there a way to prevent it? If not, then I'm done with this browser...such a colossal waste of time for something that I shouldn't have to do. I don't have to completely set up Chrome or Edge if they do an update...all of the pertinent stuff is brought forward.

Every address I add in the Address of Website bar and I click Allow, It adds the website twice?? I just reinstalled windows 10 (x64) with all the updates and Firefox 73.0.1 (64-bit). Lenovo L340 Ideapad

I downloaded the FF x64 linux binaries for version 52 esr from ftp.mozilla.org because I need an old version for compatibility for a certain website. I created a simple bash script to launch FF with the -no-remote flag inside the directory with the binaries. When I open FF I'll quickly go into the settings to turn off all the update stuff, then if I close it and open it again it'll be on version 60 esr. I got no idea what's going on.

I started using Firefox for the first time last week and yesterday I decided to update my computer (Mac OS Catalina 10.15.4), and once the update was finished I saw a ? instead of the Firefox icon. I was still able to open the app, but it was as if everything was completely reset. "Welcome to Firefox" page, had been signed out of my account -- and even when I signed in, I got an email that a "new" device was logging in, and my entire account had been wiped of all extensions, bookmarks, settings, etc.

Thankfully, I was able to recover an older version of my profile to replace the deleted bookmarks, browser history, and most (but not all) of my settings -- but I absolutely do not want this to happen every time I update my computer, and I don't even understand why this happened in the first place. No browser I've ever used has just erased all my data and history when all I did was install a minor update to my OS. Not a great first impression tbh, but if I can prevent it from ever happening again that would help.

I would like to confirm my Firefox account but the requested verification code comes to my email hours after the ~5 minute time allowance. The time is always expired when received, but I do eventually receive it! Could this code be sent as a text to my cell phone ? I have no problem with receiving emails on a timely basis from other sources, including verification codes. Thank you!

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Under "About Firefox" the little box keeps coming up restart Firefox. Also the progress box line only goes about 1/3 of the way and the window quits and disappear and no further info to restart so I go to about to restart it. Thanks

I got a PDF document from my credit card supplier. I tried to open with the Firefox own PDF "reader". It didn´t work. Then I installed next the Foxit PDF reader. It didn´t work.Can help someone? Thank for help previously!

I've installed Firefox on my MacBook Air laptop, but every time I turn off my computer, the icon to access Firefox disappears from my shortcuts bar and I have to go back to my downloads folder, double click on the "Firefox 75.0.dmg" file and re-install Firefox. Meanwhile, all my bookmarks on Firefox are lost and have to start everything anew like a new customer each day. My membership email is the only thing that is retained therefore day-to-day. I've checked the settings and have even made Firefox my default browser but that hasn't helped. I should add that I also have Express VPN. When I add Firefox to the ExpressVPN's shortcuts, again it stays there only until I turn off the computer. Meanwhile, Google Chrome and my email icons remain on the VPN startup window and don't go away as does Firefox. Jacob

I want to use Firefox as my default browser and have it installed on my laptop. My current default browser is Chrome. When I click on Firefox in the start menu, the user account control window pops up and asks if I want to allow Firefox to make changes to my computer. Click yes, and it just continues to ask if I want to make changes but never opens.

I am running Windows 10 Pro which was recently upgraded from Windows 7 Pro.

Any help would be appreciated. Thanks.

After an issue with FF not showing websites properly, I decided to uninstall it according to the instructions mentioned under https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems, section4.

After downloading the latest version and installing that, it was mentioned a new profile was made, but I could import or sync with the old profile to restore settings, passwords, etc.

For some or other reason importing this does not work the way it was supposed to, so I am now stuck with a fresh installation with all previous settings being lost.

Is there a solution, please? Help is appreciated. Thanks