Firefox Support Forum

duplicate of /questions/1378838 thread.

I have had a Firefox account for 20 plus years,now suddenly I can't sign in.

First time installing Firefox, I mis-entered email address. Wanted to correct. De-installed program, then re-installed. But I didn't get a clean slate. Firefox knew that I had an account. How to wipe slate clean and start completely fresh?

Microsoft will not let me use Opera without having to reinstall it every time Windows updates. I've been using Opera for 4 years and all my data and bookmarks are there. Firefox does not give the option to import from OPERA!!! "Other browsers" never includes Opera. Help? Anyone know how to import from the browser I've been using for years?

I have an older PC that I have been using with Win 7 as its OS. It's still there on one of the three HDDs that's in the PC. I have since added a fourth drive, which is a WD Blue SSD which is 560 MB/s big, and has Windows 10 installed and running on it, when I start up this PC.

How do I go about replacing the Microsoft software with Firefox and Thunderbird? The Win 10 software is different than Win 7 so I don't know how to use very well. And the Win 10 instructions don't exactly match up with the Win 10 that is installed on my PC, so if some-body could list some of the steps that are more accurate than what MS has given, I would appreciate it.

I should have mentioned that the uneducated answer provided could not even be replied to. A good way for the uneducated robot to hide, you get one try and that’s it. Then as I said they moved on to something easy and that does not require any brain power. Mozilla might be around for a while longer, however if this is the way they want to treat clients they may not last too long.

I keep trying to download some music off of YouTube through a ytmp3 website that I've used before. But it keeps popping this code up on the screen when I hit download and it doesn't work. Any idea what it means? Thank you

hi all, i try to import all passwords from vivaldi to firefox 78.0.2 but looks like there is completely no option to do that. the only export option is when i open import wizard which tells me "no programs that contain bookmarks...could be found" which is complete nonsense as i have a vivaldi running and full of passwords. please do not advise me to put manually every password,i have close to 100,coze this will not happened. btw,im on latest manjaro xfce,just fyi if its important. thx for help in advance.

The Firefox Installer is WAY too simple for my needs. How? There isn't any "Custom Installation" or Advanced" option. When you open the installer, it just installs Firefox. What I want is something to let me choose where to install Firefox. Anyone know how I can do this? I really like firefox, but the installer is WAYYY too simple, please make an advanced options menu, and tell my WHY you made the installer so SIMPLE. How can we change if it creates a start menu folder, or desktop icon? We cant! Please make the installer more advanced, can someone PLEASE tell me how to change the installation location?

Hello, I am using Firefox, syncronized, on two computers and I have to separate from one of them, a laptop PC. The problem that, even if I log out on it, the browser keeps my bookmarks. How can I "virginize" the browser before separating from my laptop, please? Thank you for your reply. Armorik

Update to the most recent Firefox Browser Version unsuccessful. 'Automatic update' option is active, but I receive a failure message like "... could not be updated to the newest version". I'm stuck at version 69 or so. Manual update equally unsuccessful - I tried the commonly known tips already. Windows 8 PC, active user profile is not 'administrator' (this was not a problem in the past). P.S.: I'm sending thsi message from a different PC (... wher updating Firefox no problem) - so educated guesses below may be misleading

Hello everyone,

 I just bought a Macbook Air and want to use Firefox. Pardon my ignorance, I am not tech savvy, for I've a basic question. I started to install Firefox by clicking on the download button but the following message popped up: 

"Do you want to allow downloads on 'www.mozilla.org'? You can change which websites can download files in website preferences."

 I do not know what is right: to click on "cancel" or "allow" to proceed? I haven't a clue what is the right choice. I am not going to do anything beyond the basic, everyday stuff on my laptop, just want to make the smart choice to begin with, keepin' it simple. Thanks everyone!

I never had an Firefox account i never used sync. I had a problem with setting firefox as standard webbrowser and the solution for that was reinstalling the browser... The desription said that all would be saved (tabs and passwords) and i only would have to reinstall the browser. Now suddenly i dont have anything that was on before and the browser is completly different.

Can sync use the information that is supposedly allready on my desktop to regain my data or is theere nothing i can do? If so that would be the reason to never use this browser again.

Thank you for your time

Evert time I open an enclosure or a link in an e-mail, Foxfire automatically sends it to a download rather than letting me view it. This is extremely annoying. I understand that this procedure may be necessary for e-mails from folks I don't know, and I could opt out for this option. But I should be able to make that determination and particularly with e-mail from people I know. i used to get a notice that asked me if I wanted to download the item, but that never happens any more. How can I fix this to operate as it used to? Thanks for the help. Bill

Firefox will not completely install. Process dies midinstall. Part goes to background but it does nothing. Try to execute it and you get a browser blank page but it will do nothing. Need help please.