Showing questions tagged:

My account showed two factor as being off when I had it enabled previously.

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course tur… (read more)

I was going through my account settings today and noticed that two factor was disabled. I thought this odd as I usually set it up on any account I use, so I of course turned it on and went about linking my authenticator app and generating account recovery codes. Yet in my authenticator app there was already a Mozilla account with my email, but the codes it supplied did not work. I also found old account recovery codes I had written down which did not work either.

What could have happened to cause this? I must have had two factor on sometime in the past and added it to my app and generated recovery codes. How could it have been disabled, the old codes made invalid, and Microsoft authenticator unlinked? Am I looking at an account breach somehow? I have no unusual activity as far as I can tell and no recent data or password breaches. The only thing I can think of was I removed a number of old devices from my account and signed out of them, but I still own the old PC's so no one could be using them.

Solved 1 1 17

@AOL.com the text for the news articles does not load

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other … (read more)

If I go to AOL.com they useually have 40 or so news articlaes/ads you scroll through. Several weeks ago the text for the articles stopped displaying. I have tried other browsers and the text shows up. Not sure what setting may effectr this.,

Solved 2 19

I deleted the VPN button after the latest update and would like to get it back. Any thoughts?

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need sugg… (read more)

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need suggestions -- thanks.

Solved 1 21

virustotal site can not be reached, error message "403 Forbidden". is it something new from FF or it is a virustotal problem?

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden" is this something new from Firefox, just updat… (read more)

always I use virustotal for cheching safely of any URL. this morning , FF149, does not work, error message "403 Forbidden"

is this something new from Firefox, just updated to 149. or is there a problem with virustotal?

Solved 7 37

Opening Youtube without a search

I used to be able to right click on the search drop down menu and open YouTube without typing anything. Now it requires a search. A minor inconvenience I know, but all t… (read more)

I used to be able to right click on the search drop down menu and open YouTube without typing anything. Now it requires a search. A minor inconvenience I know, but all the same.


Thanks

Solved 1 39

no prompt for build in vpn switch on

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. W… (read more)

Hi there, I'm on the 149 download from Firefox, but I didn't get the prompt to switch on the build in VPN. Is it not rolled out in Australia yet? Hope to hear from you. Warm regards, Nicola

Solved 2 40

Search box shortcuts gone since update

Hi, since the new update the shortcuts/search buttons on the smaller search box (desktop, windows) are gone, and I can't figure out how to get them back, nor can I find a… (read more)

Hi, since the new update the shortcuts/search buttons on the smaller search box (desktop, windows) are gone, and I can't figure out how to get them back, nor can I find anyone asking about the same issue so far. It's happened on every device that's gotten the update. I added a screenshot so you know what I mean. There were always shortcut buttons under the textbox, so I can quickly search in google maps or wikipedia etc. but now there's only the dropdown menu. on the left. I used those buttons a lot so I definitely want those back! Thanks

Solved 1 41

I want to ask question with regards to advertisements shown in YouTube videos.

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate result… (read more)

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate results, and most importantly, the security. However, when it comes to advertisements, I was really expecting that whenever I watch YouTube contents, there will be no ads shown. To my surprise, ads are still there. I provided a snapshot of my desktop to give a proof about this. Is there somehow a way to get rid of them, like perhaps an extension to block ads? If there's none, that's fine as well. Thank you and high praise to the developers of this browser.

Solved Locked 1 46

Why does part of my page auto translate to spanish?

I am currently in Spain, when connected to certain network parts of my page are auto translated to Spanish, even tho the whole page is usually in a different language and… (read more)

I am currently in Spain, when connected to certain network parts of my page are auto translated to Spanish, even tho the whole page is usually in a different language and all of my settings are set to "English" I cannot find a way to change this specific setting as it seems to be linked to the provider of internet service directly?

Solved 3 46

Firefox saves my passwords but why isn't it saving an exception for a website where I don't want its password saved?

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't r… (read more)

I generally get Firefox to save all my logins and passwords. However, I have several websites excepted. Recently, I tried to enter another 'exception' but Firefox isn't registering it i.e. it opens that logon page with all the details, including password, already entered, despite multiple attempts to have it saved as an exception.

Solved 4 49

I had like 60 tabs on today, and I mistakenly turned off firefox, all disapperead, cannot bring them back on

Hi. I have all the automatic opening of the last session turned on. So for the last two months, when I fired up my PC, all the tabs came back on. That is, until today! Be… (read more)

Hi. I have all the automatic opening of the last session turned on. So for the last two months, when I fired up my PC, all the tabs came back on. That is, until today!

Because I mistakenly clicked "X" when I had private browsing on in other window.

This created error that resulted in blank screen coming in... All my tabs are gone, and they are not in the recent history. How can I bring them back on"? they were just there not 10 minutes ago.

Solved 2 50

Mémoires cache Mozilla

Hi Je suis utilisateur donateur Mozilla et Thunderbird. Comment vider les mémoires cache automatiquement en quittant MOZILLA sous WIN11 ? (sans faire Param/Vie privée et… (read more)

Hi Je suis utilisateur donateur Mozilla et Thunderbird.

Comment vider les mémoires cache automatiquement en quittant MOZILLA sous WIN11 ?

(sans faire Param/Vie privée et sécurité/ Effacer Tout Historique et vérification avec about:cache)

Best regards

Solved 3 51

where are "Add To Dictionary" entries saved

Hi, During spellcheck, the option to accept a flagged misspelling using the "Add To Dictionary" appears in the menu. Where are these entries stored? If they are editable … (read more)

Hi, During spellcheck, the option to accept a flagged misspelling using the "Add To Dictionary" appears in the menu. Where are these entries stored? If they are editable I'd like to fix an occasional error. In addition, I'd like to keep a copy of my own additions that can be dropped into a fresh Firefox install.

Solved 1 55