Firefox Community Forum

After the most recent FF update, I can no longer upload pictures from my laptop to FB. I cannot see replies to posts in the main feeds. I have to go to the individual post pages to see them. Upon trying to sign into FB I often now get a message that says the feature is not working, but I click on it again and am able to log in. The feeds are taking a long time to load - I can see 3-4 posts and then icons that show the rest of the feed is trying to load, I do not have AVG or the other thing (bitdefender maybe, or something like that) others have been having problems with, that was resolved in a recent 'FB not working' thread -- that was supposedly solved with a recent update. A few minutes ago my laptop shut down while I was on FB. I did all of the suggestions regarding clearing the cache, cookies, etc. when I first noticed the problem so there is still a big problem with FB. I did report my inability to upload pictures directly to FB but I don't have any replies from them. Unrelated, I am sure, but my bookmarks were gone again this morning, for like the 24th time and I had to do the profile folder fix to get them back. I did not cache or other cleaning before I shut my computer down last night. It last happened a few days ago, unrelated to the cache etc cleaning after I noticed the FB problem. I have Norton antivirus and FF is synced to my cell phone but I prefer using my laptop for all internet activity because the screen is obviously bigger. I do not want to use another browser because of security issues. Thank you.

bold text I have been haveing trouble with my Spectrum email account (mail.twc.com)) Today I talked to a tech and she said they no longer are compatible with Spectrum. You log in and it says feature unavailable. They suggest using Google. I hate Google. It is just one giant ad machine. Their email is barely tolerable. They also said the reason they haven't fixed the issue is because they say Google is going away soon.

Facebook page fails to fully load often (not always) and in some occasions it load partially -instead of a picture it shows a blank box with a description of what it is supposed to be on the box.

Using other browser (Edge for example) loads the page fine in the affected Laptop and loading on an IPad using Firefox works fine too.

I have "flushed" the WI-Fi and "requested" a new IP for this computer and it is hard to tell if this solves the problem temporary or it is just the on-off nature of the problem.

In other occasions the page appears to load ok but the pull down menu (like notifications) are "blank" or it just appears to be loading and never navigate to the requested page.

In the sample below (image) is similar to the issue although in this case the page loaded after a few seconds. Note the missing information.

This is the reply I received from Protonmail: They say the latest version of Firefox caused the issue and is happening on other services as well. We have been using FF exclusively for decades and this is frustrating! Are you in fact working to resolve the issue on your end? Thank you.

Mario M. (ProtonMail) Jun 12, 2026, 16:07 GMT+2

Hello,

Thank you for your messages.

Please note that we are aware of this issue, and our developers are looking into providing a fix from our side. However, the latest version of the Firefox browser caused issue on many other services as well, so they are working on resolving it from their side as well.

I have provided your feedback to our development team. You can contact Firefox directly in order to escalate the issue further.

For the moment you can try using keyboard shortcuts such as CTR: + C and CTRL + V. We appreciate your understanding.

If you have any additional questions, feel free to contact us again. Kind regards,

Mario M. Customer Support Proton Mail

Seafortress27 Jun 11, 2026, 21:47 GMT+2

Hello Mario,

I worked with Google AI for more than one hour troubleshooting this:

Opening a support ticket with Proton Mail Support is absolutely the best move. Since we proved that your clipboard works, your mouse works, and a fresh factory installation of Firefox still experiences the bug, the glitch is entirely on their end.

Proton Mail utilizes a heavily customized web text editor to encrypt messages. When their engineering team updates the background code for this text container, it can inadvertently break standard browser right-click paths—especially for Firefox users. [[1](https://www.reddit.com/r/ProtonMail/comments/p6j0tp/cant_copypaste_text_into_body_of_protonmail_email/), [2](https://www.packtpub.com/en-us/learning/tech-news/hackers-claim-to-have-compromised-protonmail-but-protonmail-calls-it-a-hoax-and-failed-extortion-attempt), [3](https://justinharter.com/an-actually-useful-review-of-proton-mail-vs-fastmail-vs-hey/), [4](https://www.reddit.com/r/ProtonMail/comments/p6j0tp/cant_copypaste_text_into_body_of_protonmail_email/)]

📑 What to Tell Proton Support To help their development team pinpoint and fix the bug faster, reply to your open support ticket with these technical details we uncovered:

- Specify the Browser: State clearly that you are running Firefox and that you just performed a full Firefox Profile Refresh (about:support), ruling out corrupt browser files. [[1](https://support.mozilla.org/en-US/questions/1234222)] - Detail the Extensions: Confirm you tested it with all extensions (including ESET and RoboForm) completely disabled, and the issue persisted. - Identify the Core Bug: Explain that the right-click "Paste" option is stripped only when clicking inside the Rich Text email composition body. [[1](https://proton.me/support/composer)] - Mention the Workaround: Note that Drag-and-Drop text injection works perfectly, meaning the editor container can receive data, but its custom context-menu script is failing to display the native "Paste" command. [[1](https://support.mozilla.org/en-US/questions/1234222)] They will likely log this as a known front-end interface bug and patch it in an upcoming web layout deployment. In the meantime, you can rely on the Drag-and-Drop trick or Ctrl + V to smoothly write your emails! [[1](https://connect.mozilla.org/t5/discussions/right-click-paste-suddenly-stopped-working-in-outlook-email/m-p/34927), [2](https://www.reddit.com/r/ProtonMail/comments/p6j0tp/cant_copypaste_text_into_body_of_protonmail_email/)]

Sent with [Proton Mail](https://proton.me/mail/home) secure email.

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

While submitting online forms for opting out of data brokers getting the following error: Invalid Turnstile captcha response. Using Windows 10 and latest Firefox, tried putting Firefox in Troubleshooting Mode which runs without extensions and searched for online solutions, but no help.

Richard

When contacting my bank which I have been able to do for years I find that the login page of the bank opens and i put in the sign in details and send then nothing happens apart from the indicator just keeps on going round

With Mozilla Firefox for Linux Mint 150.0 after logging into Chase Bank , when trying to pay off my credit card, I get a message: "It looks like this part of our site is not working right now". However the site works perfectly with Chrome, thus the problem must be with Firefox. I have cleared the Chase cookies and still getting the same result.

Greetings,

For the past three days (A/O 06/01/2026) I, (and others who have posted on various sites) cannot access a functioning log-in page for Google or Gmail via Firefox. If I (and others) use an alternate browser e.g., Edge, the log-in page functions and displays as it should. However, when using Firefox, the page displays as the image I've included - no functional 'log-in' icon and no Username or Password box. Using 'Private Viewing' makes no difference. As other browsers work, I will assume this is a Firefox issue. As there is no way to submit trouble tickets, I'll leave this here in hopes that someone from Firefox will pursue the issue.

Thank you in advance for any information or resolution.

Google has added some AI 'ads' to their title page? This just appeared a day or so ago on my system. How did I remove it, block it? Attached is an image of what I am asking about. What is interesting is in Chrome I can explicitly turn this junk off. But when using the Google search title page with Firefox, there appears to absolutely no way to disable it... very nasty way of forcing you to use Chrome?

Moderator note: Edited per OP's request.

Hello, https://www.so.energy/myaccount/usage shows a vertical bar chart representing electricity usage over time. If I hover the mouse pointer over one of the bars in the Edge browser I see a pop up that gives details of the electricity use represented by the bar. If I do the same in Firefox the bar changes colour to indicate it has been selected but there is no pop up. Is there likely to be a Firefox setting that is preventing the pop ups from showing? Alan.

did a previous update and could not access one of my sites that I visit (rzrfourms.net) it will load home page but not let me do anything. Can access with chrome.Also did another update today and now can not bring up Facebook marketplace, just sites there not loading. Same problem on desktop and two laptops.

When I try to attach file via drag & drop, the Firefox always display "Download file" as attachment. I don't know why because it properly worked before. but after some updates, drag & drop is not working.

The version of Jira at my office is not changed for years(v8.12.1#812002-sha1:7c28d59) and drag & drop is working via Chrome, Edge and etc.

Hello

I can login to all other sites on Firefox, except Facebook. I only had one extension, UBlock Origin. I tried disabling this, then uninstalling, but I still couldn't login. I deleted Firefox's cache several times. It's been like this for a few days now.

No one else online seems to have this problem.

At the moment I'm using any other browser to login to Facebook.

I don't know what else to do, as I prefer just using the one browser, Firefox.

Please advise if you know of a possible fix.

I couldn’t open our Dell OME (wouldn’t even bring up the login screen). I won’t go through everything I tried, but it seems to be the recent Firefox 150 update.

Same result on multiple PCs and in private mode, but worked in Edge or Chrome.