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Firefox View Empty

Having a hard time trying to figure out why Firefox View would be completely empty every time I check it (see attached image). I use Firefox all day long on my desktop an… (read more)

Having a hard time trying to figure out why Firefox View would be completely empty every time I check it (see attached image). I use Firefox all day long on my desktop and phone. My account is synced on both. Is there a settings I'm not aware of?

Thanks for help.

Asked by fyonnetti 1 year ago

Answered by Terry 1 year ago

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Lost ability to upload email connection after latest upgrade

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone… (read more)

I've just downloaded the latest Firefox version and it won't load my Cornell email - adfs.ad.cornell.edu. I'm using a Macbook Pro. I can download the website on my iPhone.How do I get my email back?

Asked by Mary Beth 1 year ago

Answered by Mary Beth 1 year ago

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Migrate from Chrome

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done! I got bookm… (read more)

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done!

I got bookmarks moved and prefs setup. Importing extensions is really nice--thanks FF devs--but a feature of Chrome I use every day is the set of icons on the new tab/home page/startup page. It is super easy to customize on Chrome but I can find no way to do so in Firefox. These icons have no label on the page and are right under the search bar--see image.

I have spent most of the morning following unhelpful links about android or mentioning menu options that do not exist. I am using FF 119 on macOS.

Thanks to the community for help!

Asked by pat102 1 year ago

Answered by cor-el 1 year ago

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Gmail inbox no longer displaying action icons following 121.0.1 FF udate

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very … (read more)

Up until this last update, in Gmail inbox, each message could be moused over top and action icons would show up. This no longer happens and I don't know why. It was very convenient not to have to open the message to take action on it and then return to the inbox. Now if I click the checkbox on the left side of the message those icons appear, but I never had to do this before??? I have not made any changes to the settings on my 1 year old Macbook Pro or Firefox configuration...

Asked by Danno 1 year ago

Answered by cor-el 1 year ago

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Password woes

Dear help team, First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe. I… (read more)

Dear help team,

First of all, thank you for your efforts to help this community. I've been using Firefox for about a decade and this is my first question, I believe.

I recently got a new Macbook. I've installed Firefox to it (my primary browser) and want to sync Firefox to it. I have Firefox on my iMac and my iPhone. However, my password is from 2014 and I can't seem to remember it no matter how many times I try. If I choose a new password, it gives me a warning that I will lose my account information, including my bookmarks, add-ons, history, etc. I really don't want to lose that info! I have spent a long time personalizing my Firefox.

Pleeeease tell me there's some other way to sync Firefox to my new laptop (when I can't remember my super old password).

Thanks in advance for your help! Best, Jason

Asked by JasonRosenberg 1 year ago

Answered by cor-el 1 year ago

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Bookmarks

Hi, Recently I have noticed that my bookmarks which are in folders display only the icon not the text. The main toolbar shows both icons and text. This only applies on m… (read more)

Hi,

Recently I have noticed that my bookmarks which are in folders display only the icon not the text. The main toolbar shows both icons and text. This only applies on my desktop browser. iPad is fine.

What should I do to correct this?

Asked by arthur40 1 year ago

Answered by arthur40 1 year ago

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Cannot access my bookmarks in downloaded app but it is fully accessible in the external location

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my boo… (read more)

My Mac (desktop) crashed and after that, my bookmarks disappeared. I redownloaded Firefox and logged in, but I could not find my bookmarks. So I tried to rebuild my bookmark toolbar but realized all the websites were already bookmarked (each bookmark star was blue).

Just to experiment, I opened Firefox from the external location (that is used for external hard drives, etc.) WITHOUT DOWNLOADING to the Applications on my Mac. Then I could fully see my bookmarks.

This is good but I have to open Firefox on the external location every time I restart my Mac or change the user.

How can I access my bookmarks in the downloaded Firefox as normal?

Thank you for your help!

Asked by akikok99 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Web browser thru Firefox

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has neve… (read more)

All of a sudden when I go into Firefox and type in the web browser it comes up on left hand side of the screen and is so small that it is impossible to read. It has never done this before

Asked by teffy1 3 years ago

Answered by YongHan 3 years ago

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Firefox interfering with computer accessibility feature: mouse keys

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on… (read more)

I often need to be able to use the arrow keys to navigate my screen, especially in order to find and click on browser links. However, in the latest version of Firefox on a new macOS Ventura machine, the arrow keys are interpreted by Firefox even though they shouldn't be; at the least corresponding box in "Settings" is unchecked.

How can toggle this behavior off?

Thank you, David Romano

Asked by David Romano 1 year ago

Answered by zeroknight 1 year ago

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fn-F12 is different with Sonoma

Hi-- I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1. In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus. W… (read more)

Hi--

I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1.

In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus.

With Sonoma, fn-F12 causes the bottom part of Firefox's frontmost window to become a web developer tool, same as ⌥⌘I, instead.

Can I get my Dictionary and Thesaurus back?

--Gil

Asked by GilDawson 1 year ago

Answered by cor-el 1 year ago

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Direct Links

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed… (read more)

When I click on a link from an email or document, Firefox opens but goes to my homepage and doesn't go to the link page. I've tried setting my home page to blank, changed the settings for opening a new tab or window, and the one for "switch to it immediately" but it doesn't seem to help. How do I fix this? Thanks, A PS I'm on Mac OS 10.15.7 Catalina with Firefox 117.0

Asked by annalulu 1 year ago

Answered by zeroknight 1 year ago

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Youtube Juttering & Stppping only on firefox

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting … (read more)

I have a M2 Max Pro MAC. I have read other posts about this and people suggest starting in safe mode doen that and it still happens. Removing all pluggins and restarting doen that and it still happens. IT doenst happem on any otehr browser.... help please?

Asked by austen 1 year ago

Answered by zeroknight 1 year ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by SuMo Bot 3 years ago

Answered by Chris Ilias 3 years ago

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tabs and pages appearing in nonsense font

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely… (read more)

Hi, All my tabs and many pages are appearing in an unreadable nonsense font. This page is ok, except for the tab and url; others, such as the settings page, are entirely garbled. When I copy a snippet of this and paste elsewhere, it shows up as English; so it is a display issue, not a new language.

This started on booting the machine today, after some OS upgrades yesterday. (to OS 13.1). I've tried restarting FireFox.

I can't read the settings page well enough to change much there. But this seems like a different issue anyhow. Help please!

thanks Sarah

Asked by sarah_fata_morgana 1 year ago

Answered by sarah_fata_morgana 1 year ago

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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 2 years ago

Answered by breadwild 2 years ago

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suggestion for master password

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that … (read more)

Hello. I just created a master password to protect my website passwords. However, this master password is required to start a session with Firefox. My suggestion is that you do not require the master password to start a Firefox session, only to access the passwords information, or to create and remember a login password for a new website. It is a hassle to enter the master password every time I want to use Firefox. Or should I keep firefox open the entire day?

Asked by SuMo Bot 3 years ago

Answered by SuMo Bot 3 years ago