Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except… (read more)
Hi. I Have a Dell Latitude E6430ATG and I am running Windows 10 and I loaded a 2016 version of MS Office and suddenly Firefox shows no pages -- everything is white except for the address bar and, when I try to open any web pages, tabs at the top of the page. Any web page (as supposedly indicated in the address bar) is completely blank -- just white space. The "Open Application Menu" button is there and I get the drop down menu, but the only things I can access are Bookmarks, History, More Tools and Help. Cannot access Passwords or Add-ons and themes. I did a Malwarebytes search and found no problems. I uninstalled everything (Firefox and Mozilla Maintenance Service), deleted both files/folders, and, using MS Edge (which does load all web pages), downloaded a new Firefox Installer and, supposedly, Firefox went through the installation process and said it was installed. I clicked on the con on my desktop and Firefox open with same result -- address bar and (once I type in or select a suggested web address) tabs at top, but no web pages load and Open Application Menu only gives me access to Bookmarks, History, More Tools and Help. I am stumped. Is there anything in Windows I need to disable/enable to get my example of Firefox to work? If you need more info to suggest solutions, just ask. I am no tech wizard, so please be patient. Thanks.