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.Jpeg images don't zoom smaller in Firefox (they do in Safari)

Hi All, I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard. Any ideas? Thank you, Russ… (read more)

Hi All,

I' m having the issue that .jpeg images don't zoom smaller in Firefox (they do in Safari). I'm performing cmd-+/- on a Mac keyboard.

Any ideas?

Thank you, Russ M.

Asked by contactruss 8 months ago

Answered by cor-el 8 months ago

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Can't clear cache

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Pl… (read more)

Hi there! I can't clear my cache. I go to Preferences > Privacy & Security > Clear Data... but my recent URLs always still show up under History (see image). Please advise! Thanks

Asked by jeverard.design 7 months ago

Answered by Dropa 7 months ago

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Dowload GeoGebra files

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox do… (read more)

I have some GeoGebra files with extension .ggb on a website. FireFox will download those files, while other browsers (Safari, Google Chrome) do. How can I make Firefox download these files?

Asked by ncm.bakker 6 months ago

Answered by ncm.bakker 6 months ago

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Google ads don't display well

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox Formatting is fine for the first second after the search, … (read more)

Hi, my google ads don't display correctly in google searches - can anyone help please? Mac M1 / Latest Firefox

Formatting is fine for the first second after the search, then chanegs and text displays over the images in the ades and is unreadble, unless I hover my moude over the ad.

With thanks

Asked by jonnydonovan 6 months ago

Answered by jonzn4SUSE 5 months ago

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Deleted

(deleted) (There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.) … (read more)

(deleted)

(There's no actual feature here to fully delete the question or reply. I hope the support forum can be improved to provide such functionality.)

Asked by ADTC 1 month ago

Answered by ADTC 1 month ago

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"The server encountered an error", unable to view activity or file owner information in google drive

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps: Quit an… (read more)

I am currently unable to view any file activity or ownership information in Google Drive in a shared folder. I have tried the following troubleshooting steps:

  • Quit and reopen firefox
  • Relaunched firefox in safe mode/extensions disabled
  • Cleared cookies
  • Tried in other browsers (works in Librewolf, Brave and Chromium; doesn't work in any Firefox browser (Nightly, beta, standard)

Asked by Zander 3 days ago

Answered by Zander 2 days ago

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Virus / malware issue

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefende… (read more)

Hi, I tried to download a script but Firefox warned me it had a virus / malware. So I immediately put it in trash, emptied trash, restarted my Macbook and used Bitdefender to scan my Mac. Fortunately it detected no viruses. So I think I'm good (Hopefully!)

But, every time I open Firefox now, a little window appears at the top showing my last download and telling me it had a virus or malware - I'm posting a screenshot of this. I removed it from my history, and cleared the preview panel, but it still pops up. To be clear, this only happens when I completely close Firefox and reopen it, not when I just open new windows or tabs.

How can I get it to stop popping up with this message? Also - one other oddity, each time I open Firefox, it says the time this script was downloaded matches the time I open Firefox (as opposed to when I actually downloaded the pdf - about an hour ago)

Asked by sunnybleckinger 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Passwords to not work with Firefox 99 Mac

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my… (read more)

I cannot log into certain web sites using Passwords with Firefox. Yesterday I was unable to upload an invoice on the Kensington.com site. Today I am totally blocked in my city's municipal web site. https://www.newtonma.gov/ I am trying to report a missed recycling pickup at their "301" site on the front page, and I have an account, but it will not accept the existing passwords and trying to change it blocked any further efforts, giving me a dead end by saying any password I use with Firefox is invalid. It's not all sites but it is some sites. The problem occurs with both Firefox 99.0 and Firefox99.01. Using it on a Mac running Big Sur, 11.6.5

Asked by jeff186 1 year ago

Answered by jeff186 1 year ago

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Firefox tab crashes on a specific website

Hi, i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided sc… (read more)

Hi,

i am having a rather weird and persistent issue. When I try to open a specific website, namely www.westend61.de, this Firefox tab crashes, as seen in the provided screenshot. With a normal website this wouldn't bother me so much, but this page is the main page of the company I work for, and therefore I and potential customers must be able to reach it. That being said, this does not necessarily have to be a Firefox problem, the issue could also be on the server side. But the website works on other computers, other operating systems and other browsers. As far as I know, the website works fine, this computer using this browser being the only exception. I worked my way through the Firefox support page:

- checked for newer firefox version - checked for newer compatible MacOS version - checked for newer graphics driver - disabled all firewall, anti virus software - started firefox in Safe Mode - reinstalled firefox & deleted all profile data - disabled hardware acceleration - set webgl.disabled to true - again safe mode

The tab crashes every time. This computer is an old End 2015 iMac running Monterey and the newest Firefox. - More information can be found in the troubleshooting information and the crash report: https://crash-stats.mozilla.org/report/index/bb11e42d-9fc9-4061-b89c-4c6400220503

Thank you very much.

Asked by administrator20 1 year ago

Answered by administrator20 1 year ago

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Firefox Browser

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I … (read more)

I am trying to access this web site https://www.wunderground.com/ When I click on this link all I get is a White page! If I use Safari it works perfectly. What must I do??

Asked by hjcruser 1 year ago

Answered by cor-el 1 year ago

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Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have… (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 11 months ago

Answered by Matheus 11 months ago

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Persistent History page

I would like to open my history page and select an entry and open in it a new tab and the history page to remain open. It is annoying that the history page closes automa… (read more)

I would like to open my history page and select an entry and open in it a new tab and the history page to remain open.

It is annoying that the history page closes automatically after the user opens a selected entry. Because I often view history trying to find a previous tab and typically don't find it first go, but then have to reopen history :(

Is it possible to change that behaviour?

Asked by dm4n 7 months ago

Answered by TyDraniu 7 months ago

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Can't log in to my bank account

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer servi… (read more)

I can load their main page but I cannot log in. I get the error I have attached. Finally, I had to log in from Safari after a lot of hassle and help from a customer service rep. What happened? I have been logging in here for years from Firefox. I am not having this issue with any other site.

Asked by lemoi50 6 months ago

Answered by jonzn4SUSE 6 months ago

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Too many tags upon bookmarking doesn't store tags with long tag

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the wo… (read more)

When I bookmark something, I often apply tags. I have noticed that when I use a very long tag, combined with many tags, it prevents tags being used. For example, the word "internationalization" prevents tags being stored.

A bookmark that is tagged like this: one two three four five six seven eight nine ten eleven twelve thirteen fourteen internationalization will not have its tags saved.

However, this is stored successfully: one two three four five six seven eight nine ten eleven twelve thirteen internationalization

This also stores successfully: 'one two three four five six seven eight nine ten eleven twelve thirteen fourteen fifteen sixteen'

Asked by unhuman 4 months ago

Answered by cor-el 4 months ago

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How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

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Grammarly.com not letting me log in

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted the… (read more)

Grammarly.com is not letting me log in because the continue bar keeps loading. It won't let me enter my email and press enter, nor is autofill working. I've contacted them, but the solutions they're telling me to do have had no success. I've already disabled other extensions to see if that was the problem, but it wasn't. I cleared cache and cookies, and I've also removed the autofill option as well. My firefox is up to date.

Asked by Kandyce 1 year ago

Answered by FredMcD 1 year ago

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corrupted booksmarks Firefox 99.0.1 on MacOS 12.3.1 Macbook Air (M1)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice… (read more)

Many of my bookmarks are corrupted. They point to other websites, not the bookmarked one. Has anyone else had this problem? Is there a fix? Thanks for any info/advice. George

Asked by 7640 1 year ago

Answered by FredMcD 1 year ago

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Youtube Music pauses when not in focus

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This ha… (read more)

When playing music on music.youtube.com, if I navigate away from the tab, by either moving to a different tab or opening a different application the music pauses. This happens consistently with two different Firefox profiles.

I admittedly have a quite a few plugins installed, so I tested this in a private window and this issue does not occur.

I attempted disabling the obvious plugins UBlock, 'I don't care about cookies', and Tampermonkey without any success. I also tried using a different user-agent without any success.

edit: removed erroneous error information

Asked by Hunter 1 year ago

Answered by Dropa 1 year ago