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uninstalled firefox due to error message that didn't go away with restart

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came b… (read more)

Opening up firefox last week am a message saying something was wrong/couldn't proceed (I don't remember the exact text). I tried to delete the message, but it just came back every time blocking opening firefox. I tried to restart it, but the same blocking message reappeared. I then uninstalled it and all my files disappeared, of course. I've today reinstalled it, but no history, etc.. How can I get my original web files back? Do you have a 30 day grace period where any file can be restored like the one Microsoft has? Can I get my webfiles back at all? Please help. tmr W10 64bit

Asked by torrasmussen 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Unable to log into Vanguard

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I h… (read more)

I am no longer able to log into Vanguard from Firefox. Login page is https://investor.vanguard.com/my-account/log-on. I had no issues until about three weeks ago. I have no issues when using Edge or Chrome.

Asked by johnroman552 1 year ago

Answered by jrlind55 1 year ago

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Posting pics

When I try to post a pic on Marketplace in Firefox I select the .JPG picture and upload it. The picture I want to post appears fine before I upload it. Once I upload it t… (read more)

When I try to post a pic on Marketplace in Firefox I select the .JPG picture and upload it. The picture I want to post appears fine before I upload it. Once I upload it to Facebook, it just appears as a solid colour. I have attached a couple pics, one is of the pic I want to upload and the other is the pic after it is uploaded. I should state that if I use Chrome or Edge, it works fine. And if I try to post a pic to my timeline it works fine. I just have this problem when using FireFox and trying to post to MarketPlace I know, well just use Chrome or Edge, I DON'T WANT TO :-) I want to use my FireFox. Ian

Asked by Ian B Dunn 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How do I list what is on the Mozilla site that is being synched?

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There … (read more)

I'm interested in listing what bookmarks are being synched. You'd think that's the dumbest question on earth. Obviously, just look at my bookmarks Ctrl+Shift+o. There they are. But that's not what I'm asking. I want to see what has been stored on the Mozilla site in the way of bookmarks. I want to see what Mozilla will send to a second device when I get on that second device & tell the Firefox on the second device to synch. And not just bookmarks. I want to see everything that will get downloaded onto the second device when it synchs. I suppose it depends partly on what the second device is: PC, phone, something else. But that doesn't change my question. I'd like to list what is on the Mozilla site in the way of synching data. It's all well & good to say it's doing what it needs to. I think I'm in the trust but verify camp on this subject.

Asked by Wild Willy 2 years ago

Answered by cor-el 2 years ago

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My tab delete X turns into a 1 pixel point

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it… (read more)

I had a similar problem last year when an auto update came through. After several suggestions didn't help I opted to reinstall a previous version and upgrade that. Now it's back again with the v94 update.

I've disabled ALL extensions. No help. Themes don't seem to make a difference. However, when I went to about:config and entered "toolkit.legacyUserProfileCustomizations.stylesheets" to make it true to allow chrome.css files to work it began immediately. Reset it to false and "X"s are back. Set config to TRUE and it screws up the "X"s. Again, all this is with all extensions off.

I hate the transparency of the tabs and menu bars so I need to set .css files. How else can I do it?

Asked by Doc 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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firefox browser

I am unable to use the' how to enable cookies on Firefox, . i have tried to find the tools on firefix without success. When I click onthe bar on the top right hand side … (read more)

I am unable to use the' how to enable cookies on Firefox, . i have tried to find the tools on firefix without success. When I click onthe bar on the top right hand side of the screen it opens but there is no 'OPTIONS' section shown.

Another problem is when I try  to add grammartically to  my firfefox browser it  does not add it.
I have been using an earlier version of Firefox without having any of these problems. When I try to sign into my virgin media  which I keep in my bookmarks it says that  cookies are not enabled in my browser. Something is rather strange with this browser and I await your comments.

Asked by grgmarquesx 1 year ago

Answered by FredMcD 1 year ago

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I have one web site that will not recognize my pass word and pass code. It used to work untill down loading Firefox updates.

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed … (read more)

This web site ' cornerstonegrp.securecafe.com/residentservices/carolina-club/userlogin.aspx'. The site tells me that password or pass code incorrect. In the past allowed me to continue to the main web page. At this time all of the add-ons are disabled. Cornerstone web site is the only site not recognizing login. Please help.

Asked by donald 2 years ago

Answered by FredMcD 2 years ago

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No audio on any websites

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done… (read more)

I no longer have sound on any websites after I muted sound for 5 minutes then enabled it again. I have uninstalled and re-installed Firefox, checked the settings and done all the tips provided to no avail, I still have no sound

Asked by dibella_charisma 1 year ago

Answered by cor-el 1 year ago

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After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help.

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360 … (read more)

After Windows 10 update today, Firefox 94.0.1 too slow on msn.com. Cleaned files, defragged and no help. Windows 10, Roboform, and Norton 360

Asked by Howard Steeley 2 years ago

Answered by FredMcD 1 year ago

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Appearance background color issues in Windows 7, since v96.0

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for … (read more)

I have yet another issue to present that I am 100% certain that the developers bear 100% responsibility as a result of releases 96.0 and 96.01. There is a 0% margin for error on this assessment.

I am not presenting this issue because I require personal assistance. I haven’t done a damn thing wrong. I am presenting this issue, so that it would potentially get noticed by or forwarded to one of the developers, or by a user that happens to relay this issue to them.

I am using Windows 7. Therefore, I am uncertain if the issue extends to Windows 10 and 11. The issue does not affect the browser’s functionality.

In my Windows appearance settings, I have always chosen to have a pale yellow color for the background. It relieves the harshness of the white colored background when I am typing in Word for extended hours. I have had this setting for years and never altered it.

Since 96.0, they finally fixed the Bookmarks lag issue, which was pertinent to Windows 7 users. The Bookmarks issue began as of 92.0. I raised that issue as well, and called out the developers as being solely responsible for that. Unfortunately, whatever the developers did in the 96.0 and 96.01 updates, my pale yellow background setting is now appearing on specific websites that must have a clear background in some parts. In other words, those backgrounds used to appear as white on these specific websites. Here are two examples of commonly-used websites that now are displaying my background color setting instead of white. The NCAA football website and the BBC website.

https://www.ncaa.com/sports/football/fbs

https://www.bbc.com/news

As stated in my Bookmarks complaint, there is a blatant absence of any methodical thought process by its development team. They release far too many updates in any given year. Between the 96.0 and 96.0.1 was less than 24 hours. That’s how you know that these people are clueless what they are doing. Then you have this newly introduced issue as a result of fixing others as of 96.0. It’s a very sad state of affairs over at Mozilla. It appears to be a hopeless situation.

If I wanted my background appearance setting to appear on all websites, all I would have to do is set the “Override the colors specified by the page with your selections above” to “ALWAYS”. I have double checked the color settings in Firefox and confirm that my settings have not altered from default. The override… setting is set to “Only with high contrast themes” and the background color is set to white.

The issue that I just presented is 100% on the developers. Don’t even bother trying to challenge it. I was spot-on with the Bookmarks assessment on blame as well. I only provide accurate assessments on blame.

Here’s some advice for the Mozilla developers. Why not fix this issue and kindly spare us with any further updates for the remainder of the year. You people are doing a pathetic job.

This may be a Windows 7 issue only.

Asked by lee.turkstra 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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browser oversized wont stay at resized position after restarting browser, cpu was shut down last night cpu was fine, off for ten hrs restarted, everything on cpu oversized, reset icons n windows, started firefox it to was oversiz

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows… (read more)

how to keep browser from resizing after shutdown? oversized by 20% on restart , happened last night after a uneventful cpu shutdown, upon restart this morning cpu windows enlarged to "large icons" those were reset, open firefox it to was enlarged, reset to 80% zoom , but it will not stay 100% size is NOT 100% size i want or had, how to set so it will stay...and why did it change in first place "on its own" thanx for your help...vic

Asked by oetkbtytr 1 year ago

Answered by FredMcD 1 year ago

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How can i dublicate firefox settings/plugins/passwords etc to a new firefox install ?

Hi Did install firefox on a new computer , did copy my profile from the "old" , to the new computer But no plugins, passwords settings etc where moved to the new comp… (read more)

Hi

Did install firefox on a new computer , did copy my profile from the "old" , to the new computer

But no plugins, passwords settings etc where moved to the new computer ?

Asked by dunken 1 year ago

Answered by cor-el 1 year ago

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All Searches Default to URL box

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google ho… (read more)

I want searches to stay in a search engines home page and not go automatically into address box. When I search for anything by writing in the search box on the Google home page search or even Duck Duck Go, the inserted text goes immediately into the address bar. I have tried FF in Safe Mode, I have no studies going, using version of FF 94.0.2 and only have 5 extensions (Last Pass, Bitdefender, BreezeClick, Adobe Acrobat and Malwarebytes.) Thank you

Asked by RichS 1 year ago

Answered by cor-el 1 year ago

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Add Blocking on MacBook Pro not working right

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed… (read more)

After the last update to Firefox on my Mac Book Pro running Mac-OS Monterey, I was offered an update to Ad Block Plus. This add-on, AdBlocker Ultimate shows as installed but it won't run at all and shows as disabled and my existing AdBlock Plus quits working. I'm using Adblock Plus on my windows based computers with all synced together with the Mac Book and the Windows computers are OK, but not the Mac Book. Is there any way to get my Mac Book working correctly? In addition the last update to Firefox on the Mac Book opens by offering me "Life in Color" every time it starts up. How long do I have to tell it I'm not interested? Thanks for your help.

Asked by Franklin.Siegrist 2 years ago

Answered by Franklin.Siegrist 1 year ago

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Having to clear the Firefox cache multiple times

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We ar… (read more)

I am having to clear the Firefox cache multiple times on UPS tracking page in order to get it to work. I can track one package, but if I try another, the page says: We are unable to complete your tracking request at this time. Please try again later." This response will not change until I clear the data and cache and start over. Having to try and troubleshoot web pages is time consuming and annoying. If it is a trusted site, why can it not just work?

This is a recent issue - none of the other browsers I use are having this problem, but I really don't want to start using multiple browsers just to get through my day. Any suggestions on how to fix this?

Asked by giafonem 1 year ago

Answered by giafonem 1 year ago

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Password seems stuck between old and new value

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dia… (read more)

I changed my account password last week and it worked properly for several days. Today, however, I had to use my previous password. When I went to the Change Password dialog, however the new password is showing up as "current".

Asked by martinrobb 1 year ago

Answered by cor-el 1 year ago

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Firefox version update nags.

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are … (read more)

I do not like the new versions of Firefox.The continual nagging to update is making me look for a better browser.Pleas allow stop nagging. Multiple methods to update are already provided and even novice users know how to use at least one. STOP THE PUSH. PLEASE.What happened to the "NO" option? Business school?

Asked by thomasackley 1 year ago

Answered by FredMcD 1 year ago

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Firefox crashing when rendering maps

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar … (read more)

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

Asked by conrad 1 year ago

Answered by conrad 1 year ago

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Regular Crashes Playing Wormax.io

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long t… (read more)

Every time I play this online game at the site, Wormax.io, it will lag and/or crash the tab after a few minutes of playing. Occasionally, the site will take a very long time to load.

Here's my crash report: bp-4fd287ff-c2e1-4168-8e9d-ac1950211202

Asked by Kevin Kehler 1 year ago

Answered by Kevin Kehler 1 year ago