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Extreme memory usage (working set)

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it mak… (read more)

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it making other Programs almost unusable. Because of this I now have to restart Firefox, but this is only a temporary fix

In task manager it shows that its only using ~1.6 GB (which is normal) but overall usage is at 90%, in process explorer it shows that Firefox is taking up 30 GB

To troubleshoot I've looked at both about:performance and about:memory but nothing looks out of the ordinary, they just show a normal usage. Clicking on "minimize memory usage" didn't do anything. Restarting my computer also didn't help

I've attached some screenshots


Thank you in advance

Asked by IstAuchEgal 1 year ago

Answered by IstAuchEgal 1 year ago

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How do I install/update/trust a new ZOOM certificate with Error code 10006?

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not … (read more)

Zoom.us renewed their DigiCert Global G2 TLS RSA SHA256 2020 CA1 certificate on 03/31/2023 and I now get a persistent error message (Error Code 6: ... certificate is not trusted.

Since then Zoom has not worked for me and their Artificial Intelligence says to open my browser and check my internet connection, time settings, updates, reinstall everything etc. - the usual responses ...

Zoom responds with "Error code: 6" and/or "Error code: 100068000"

 but do not stipulate whether these are Zoom Error codes or certificate error codes.

The Artificial Intelligence insinuation is that FireFox is not trusting this certificate.

Is this something FireFox can help me with? Perhaps, how to make this certificate "trusted"?

Thanks, I hope, Dave Henry (Dan is my Facebook pseudonym) ( DavidJHenry@telus.net )

Asked by Dan Myxyezpitilik 1 year ago

Answered by Dan Myxyezpitilik 1 year ago

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When I clear cookies it logs me out of websites?

(please refer to image attached) How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, … (read more)

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

Asked by happypills 1 year ago

Answered by cor-el 1 year ago

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Unable to send or save Emails

For the past couple of days I have been unable to send, save or discard Emails. I can do this in Microsoft Edge or on my iphone or ipad, so it can only be a Firefox prob… (read more)

For the past couple of days I have been unable to send, save or discard Emails. I can do this in Microsoft Edge or on my iphone or ipad, so it can only be a Firefox problem.

Asked by suemckee1 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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2FA setup - backup code not accepted

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try … (read more)

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Asked by marcelou 1 year ago

Answered by cor-el 1 year ago

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Pop-up blocker not working

My credit union (my only checking/savings account) blocks one page even though I have the pup-up setting set to "always allow." How can I correct this? … (read more)

My credit union (my only checking/savings account) blocks one page even though I have the pup-up setting set to "always allow." How can I correct this?

Asked by pleather 1 year ago

Answered by pleather 1 year ago

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lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 1 year ago

Answered by cor-el 1 year ago

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How do I write a script to restore all my preferences after an update?

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything. I've been doing this since Firefox 6. I… (read more)

Mozilla is great at pushing out every possible new update, no matter how trivial. Every time it does, I have to reset everything.

I've been doing this since Firefox 6. I've learned to store all my about:config tweaks in a file so I can quickly copy, paste and reset them on each update. I've included the various program settings I want, too, so I don't have to think and try to remember what each one means and what I want. I use userChrome.css to set some of my display settings, but I'm not very familiar with it.

Is there some script, program, add-on, or other method to convert this time intensive restoration of my settings every month or so for all the new updates. I'd love to find some form of a "registry.reg" type file that would work on Firefox and/or Thunderbird.

If there's something out there, I'm positive a LOT of others would want it, too.

Asked by Doc 1 year ago

Answered by Doc 1 year ago

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How to Hide the Mute Tab Button?

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned. Specifica… (read more)

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned.

Specifically, the first method I've tried changing the setting in about:config called "browser.tabs.showAudioPlayingIcon" from true to false, which was from 7 years ago it seems, which had no effect.

The second method was by making a new rule in a "userChrome.css" file in a new folder called "chrome" with that exact naming, case sensitive. The code in that file is as follows:

/* Hide the mute/unmute button */
.tab-icon-overlay:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) {
    display: none !important;
}
/* Keep site icon visible on hover */
.tabbrowser-tab:hover .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay), 
     /* for site icon with Compact density */
:root[uidensity="compact"] .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay) {
    opacity: 1 !important; /* overrides full transparency with full opacity */
}

If there's an updated version of the code that's meant to have that effect in modern firefox, then please let me know, or if there's some other new way of removing the mute button on tabs. Thanks.

Asked by Tclarke02 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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In macOS how to make the Find bar both copy and search the selection

I'm using macOS (Apple MacBook) where I'm running the latest stable version of Firefox: 112.0. Based on https://support.mozilla.org/bm/questions/1344663 I have already e… (read more)

I'm using macOS (Apple MacBook) where I'm running the latest stable version of Firefox: 112.0.

Based on https://support.mozilla.org/bm/questions/1344663 I have already enabled the preference accessibility.typeaheadfind.prefillwithselection = true

But this only copies the selected text to the Find bar when I press Cmd-F. It doesn't automatically search the text. I then have to press the Return key or press Cmd-G to make it search and find the nearest match (and also update the number of matches, and update the highlighted results if Highlight All is enabled).

How can I skip the extra step and make it also search the selected text which it has copied and pre-filled in the Find bar? Is there another preference to control that? Or should I open a bug report in Bugzilla?

Here are my current settings with the keyword 'find':

   accessibility.typeaheadfind	false	
   accessibility.typeaheadfind.autostart	true	
   accessibility.typeaheadfind.casesensitive	0	
   accessibility.typeaheadfind.enablesound	true	
   accessibility.typeaheadfind.flashBar	0	
   accessibility.typeaheadfind.linksonly	false	
   accessibility.typeaheadfind.manual	true	
   accessibility.typeaheadfind.matchesCountLimit	1000	
   accessibility.typeaheadfind.prefillwithselection	true	
   accessibility.typeaheadfind.soundURL	beep	
   accessibility.typeaheadfind.startlinksonly	false	
   accessibility.typeaheadfind.timeout	5000
   browser.find.ignore_ruby_annotations	true	
   findbar.entireword	false	
   findbar.highlightAll	true	
   findbar.iteratorTimeout	100	
   findbar.matchdiacritics	0	
   findbar.modalHighlight	false	
   services.sync.prefs.sync.accessibility.typeaheadfind	true	
   services.sync.prefs.sync.accessibility.typeaheadfind.linksonly	true

Asked by ADTC 1 year ago

Answered by ADTC 1 year ago

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text coding

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would e… (read more)

I run a simple website. gcessa.org. Until recently I was able to import a .doc or .docx document converted to a text document into the site and it loaded like one would expect. Lately the characters ', ", and - have been resolving as a �. There might be others I'm not aware of. Which means the characters are not found in the codex. What do I need to do to resolve this issue. I believe it started after one of the last two updates. I don't see this happening in edge or chrome.

Thanx

Asked by petecovert 1 year ago

Answered by petecovert 1 year ago

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Firefox loses logins and cookie settings after closing

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in … (read more)

After updating to version 112 from 111.0.1 Firefox keeps forgetting logins and cookie settings on all websites. After closing and reopening the browser I have to sign in again and the websites will ask for cookie permissions.

I tried reverting to 111.0.1 and creating a new profile and it did not have the same issue. I also tried disabling all extensions in version 112, but that did not help.

Asked by rogerstalker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Developer Edition can't load the Udemy page at some random time

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser … (read more)

Hi, I use the Firefox Developer Edition for Windows Desktop (112.0b4 (64-bit) on daily basis. When I play the Udemy DRM content nothing goes wrong first and the browser loads the page well. But after some time passed I see that Firefox stops to load the page and the tab spinning infinitely. Pressing the realod button doesn't help. The only solution is to restart the browser. I use no-proxy setting. The refreshing of the browser didn't help either. I have configured the following options in the "about:config" but it didn't help as well: network.dns.disableIPv6 : true network.dns.disablePrefetch : true network.http.http3.enabled: false

Asked by Taras 1 year ago

Answered by jonzn4SUSE 1 year ago

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i have lost all my tabs so i used jeffersonscher to get them back however, i restarted my pc when i was restoring them and that jsonlz4 file that i was using got replaced by a new one that had only the tabs that i have restored

i used jeffersonscher to get all my tabs back from by old session but i restarted my pc and the session store jsonlz4 file got changed with a new one that didn't have all… (read more)

i used jeffersonscher to get all my tabs back from by old session but i restarted my pc and the session store jsonlz4 file got changed with a new one that didn't have all the tabs i previously had on it. When i did the restoring my jsonlz4 file was at 1:08am but when i accidentally restarted my pc it now is saying 2:31am and all the tabs that i have restored so far are on it but not the ones i haven't restored are not.

So is there a way to be able to get that old jsonlz4 file back so that i can restore all the tabs that i used to have.

Please help.

Asked by jameskennan11 1 year ago

Answered by jameskennan11 1 year ago

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Disable Firefox Spell Check Underline

Is there a way to permanently disable red underlining from Firefox spell check? This has only started occurring since an update to Firefox 110 (now on 112), but there se… (read more)

Is there a way to permanently disable red underlining from Firefox spell check? This has only started occurring since an update to Firefox 110 (now on 112), but there seems to be no way to make it go away. I've unchecked the spelling box in preferences, and killed off things in about:config:

extensions.spellcheck.inline.max-misspellings 0 layout.spellcheckDefault 0 services.sync.prefs.sync.layout.spellcheckDefault false services.sync.prefs.sync.spellchecker.dictionary false

I'm using Mac Monterey, and have the global spell check turned off for that. This seems to be a problem specific to Firefox, as it doesn't happen in Chrome (spellcheck off) or Safari. I'd like to remove this entirely, since it's distracting to have it second guessing me whenever I'm typing. The main reason I use Firefox is that it gives me the ability to control many things, particularly in combination with UBlock, but I'm unable to make any progress in removing this persistent work disruption.

Asked by bhendrix2 1 year ago

Answered by cor-el 1 year ago

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Edit URL while adding new bookmark?

Hello, is there a way to edit the URL of a bookmark while you're adding it? The editor currently only allows you to change name, location, and tags. I've asked this same… (read more)

Hello, is there a way to edit the URL of a bookmark while you're adding it? The editor currently only allows you to change name, location, and tags.

I've asked this same question a few years back: https://support.mozilla.org/gu-IN/questions/1300440

Someone provided me with a userChrome.css file to fix this, and it appears that it doesn't work anymore. Does anybody have an updated solution for this?

Asked by Hyde 1 year ago

Answered by cor-el 1 year ago

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Facing some issue with "cookies" in many sites

Hello, I am having problems with some sites and the error seems to indicate that it is related to cookies. In Google Drive, when I am trying to download any file, it is… (read more)

Hello,

I am having problems with some sites and the error seems to indicate that it is related to cookies.

In Google Drive, when I am trying to download any file, it is getting stuck in some kind of loop and at the end, it is showing this:

The page isn’t redirecting properly

An error occurred during a connection to drive.google.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Apart from this, when I am trying to log into my Riot account in Valorant's website, it is ending up showing this:

Expected redirect cookie to exist

___

I have tried following:

  • Using Standard mode for tracking protection
  • Disabling tracking protection for these sites
  • Deleting Cookies & Cache
  • Reinstalling Firefox :(

It didn't help. Also, it started after I reinstalled Windows 11. I have yet to setup it, so I have not made any changes.

Also, everything is working fine in other browsers.

Asked by Skye 1 year ago

Answered by Skye 1 year ago

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Scroll bars not showing up on some sites since 112 update

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1 With both versions, the scroll bar is not available on some sites which used to work in pre… (read more)

I'm using Firefox in Ubuntu 22.04.2. I recently update to 112.0, then 112.0.1

With both versions, the scroll bar is not available on some sites which used to work in previous versions. Items which are outside the initial viewing area are not visible.

Is anyone else affected by this issue?

Asked by gomgomfirefox 1 year ago

Answered by cor-el 1 year ago