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Cannot add Add-ons to Firefox browser (Windows)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same b… (read more)

When visiting the page for an addon at https://addons.mozilla.org/ , the "Add to Firefox" button, which is normally a nice, dark blue, is a "greyed out" hue of the same blue (see attached image), and my mouse turns into the red circle with a line through indicative of a "Do not go" symbol.

This is thoroughly annoying.

I've gone into my preferences, checked to make sure Firefox is updated properly, I'm signed into the addons page, I even checked to make sure addons were synced in my account but I just cannot get it to work!

Any help would be appreciated.

Asked by axiothelion 1 year ago

Answered by axiothelion 1 year ago

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Firefox thinks there's another instance running, but not true

I cannot use, update, uninstall, refresh, or reinstall Firefox (and haven't for four or more years). I always get this message: "Firefox is already running, but is not re… (read more)

I cannot use, update, uninstall, refresh, or reinstall Firefox (and haven't for four or more years). I always get this message: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window." But I have (obviously) shut down the computer entirely any number of times in all those years. What can I do? I will be taking college classes and Firefox is one of the few browsers that the college supports.

Asked by pmbrown02 7 months ago

Answered by cor-el 7 months ago

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Files, Edit, View, History, Bookmarks, etc tab disappeared after update to 110.

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and… (read more)

The bar that contained those items disappeared in Firefox after the update to 110 I believe. I don't know how to get it back, I've searched settings. The bookmarks and all the data appear to still be there. It's been there since, I think, version .9 something. I updated to windows 10 from windows 7 about 3 months back. I noticed the change immediately. I don't even know what the bar is called. I still have my windows 7 machine since I am still trying to resolve problem with windows 10 and I'm even thinking of going back to window 7. It did the update to 109 without a problem.

HELP!!

It is probably something simple by windows is more a game machine to me. I learned computers on a GE-645 to give you an idea of how old I am.

Thanks

Asked by Multics 1 year ago

Answered by Paul 1 year ago

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Firefox on a chromebook, tyring to install extensions for dashlane

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions … (read more)

I have a new chromebook (Lenova Duet 3) I can install and use Firefox. I have had Dashlane (password keeper) working fine with Firefox for years. The Dashlane extensions work with Chrome, but I can't seem to get them to work with Frefox. The Chrome search engines choices are limited; ones that I never use with Firefox. Is there something in the Chromebook environment that limits firefox capabilities? (Am I looking for something that just is not possible?) Is there a work around? (Any Linux tricks?) I also have asked the same question of Dashlane, but have not heard back yet. My imperfect solution is use Chrome when it is a known website, and the password is recorded with Dashlane, and to use Firefox for new searches, where the choice of search engines is better.

Has anyone developed a search engine where there are no "sponsored" results. I understand that it would probably not be free.

Asked by amyinavl 1 year ago

Answered by amyinavl 1 year ago

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Firefox has no connection to the Internet

Dear All: Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no… (read more)

Dear All:

Suddenly FF starts but shows only a new tab without any content. I can fill in a URL but no reaction. Settings doesn't open. Close tab through X Restart FF. no new tab but message: FF is already running but is not responding. The old FF process must be closed to open in a new window. Click to close. a new empty tab pops up without starting FF manually. Close through X Restart brings the same message as above - no window. Have to end FF in Task Manager.

Uninstalled and reinstalled three times - no change.

I'm using Windows 10 and Avast One, Firewall checked - is open for FF.

I appreciate your comments and help. Best wishes Henning

Asked by HenningNE 1 year ago

Answered by HenningNE 1 year ago

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Keep getting new version is available when I have the latest version installed.

I kept getting new version is available while I was up to date. This could be due to this: When I had Firefox in its standard location in C drive, I also installed anoth… (read more)

I kept getting new version is available while I was up to date. This could be due to this:

When I had Firefox in its standard location in C drive, I also installed another copy on my computer's E drive. After a while I uninstalled the E drive version and kept the C drive one.

After that I kept getting a new version is available, but could not be downloaded. I follow the links and find out I do have the latest version. When there is a new version out, in Settings - General - Check for updates I always get the message Firefox is up to date.

I uninstalled Firefox completely, but kept my profile directory contents. After re-installation, I copied contents of my old profile into the new installation default profile.

However, I still get the 'New version is available, but couldn't be downloaded'. The problem is still there.

Somewhere in the files in my profile directory there is still a trace of the E drive installation and the update checking looks at that (I guess ? ) Any suggestions would be appreciated.

Asked by shahriar01001 1 year ago

Answered by Dropa 1 year ago

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To The Mozila Admins: Can You Please Let The End User Make The Decision on When To install Updates?

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then… (read more)

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then the install finishes, & then it's another 5-10 minutes before the pc is usable.

I would really appreciate a "update is available" notification, which I would agree to at a convenient time. This is really getting to be problematic. Other browsers that do auto updates don't hose my pc.

Thank you!

Asked by moomoomoomoo 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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How to stop fire fox from attempting to download update 99? I am on limited amount of download time.

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.… (read more)

bold text' I need to stop firefox from attempting to download update 99 because it will not download it and it is taking up too much of my internet metered download time.'I have taken it off of automatically download updates,but it still pops up a message every day.

Asked by Dunbar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Migrate from Chrome

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done! I got bookm… (read more)

Trying to retire the Google surveillance tool, Chrome, by using Firefox. Ugh, if y'all want to encourage this someone should really look at how this is done!

I got bookmarks moved and prefs setup. Importing extensions is really nice--thanks FF devs--but a feature of Chrome I use every day is the set of icons on the new tab/home page/startup page. It is super easy to customize on Chrome but I can find no way to do so in Firefox. These icons have no label on the page and are right under the search bar--see image.

I have spent most of the morning following unhelpful links about android or mentioning menu options that do not exist. I am using FF 119 on macOS.

Thanks to the community for help!

Asked by pat102 4 months ago

Answered by cor-el 4 months ago

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Firefox will not install

Firstly, I have looked around on here for a bit and have not found anything. I uninstalled Firefox because it was needing to update for a very long time, giving me a pop… (read more)

Firstly, I have looked around on here for a bit and have not found anything.

I uninstalled Firefox because it was needing to update for a very long time, giving me a pop up every time I would open the browser, but if I clicked on the update button, it would just take me to a page on Mozzila that showed nothing regarding updates - if you scrolled down you'd get a normal download button for the entire browser which I already had. On settings, it would tell me my browser is up to date. Websites would give me pop ups saying I need to update my browser.

So I uninstalled it. And now I can't reinstall it.

I have Windows 10. On the Microsoft store, I have Firefox, but the "install" button does nothing. This is typical for the Microsoft store for me. On the Mozilla website, I can't get past the initial download page, I click download and it takes me to an error that says "this site cannot be reached" (so, please, do not link me to https://www.mozilla.org/en-US/firefox/all/#product-desktop-release or https://www.mozilla.org/en-US/firefox/new/ both take me to the same error page). I have already turned off Windows Defender, and turned off my ad block.

All of the info I have found assumes I already have the installation files, but I cannot access those because of getting the error I described above. No idea where to go from here.

Asked by hproduniuk 3 months ago

Answered by hproduniuk 2 months ago

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Auto Download Files even in view mode

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this fea… (read more)

Hi, I have some issue on the new updates on Version 101.0.1 (64 bit) Firefox auto-download all my files even when I am in view mode. Is there a way to disable this feature?

Asked by tempacc9546 1 year ago

Answered by ericmok85 1 year ago