• Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 2 months ago

Answered by slothmoving 2 months ago

  • Solved

Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 3 weeks ago

Answered by xxx343 3 weeks ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 3 weeks ago

Answered by TyDraniu 3 weeks ago

  • Solved

Okay to copy profile from Win 10 to Win 11 and then back to Win 10?

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several month… (read more)

I'm currently using a Windows 10 desktop computer most of the time, but will need to use a Windows 11 laptop for research travel several times over the next several months.

Will it be possible to copy my profile from Win 10 to the Win 11 computer, use the Win 11 computer for a few weeks, and then copy the profile back to the Win 10 computer?

Or is there something different about Firefox working with Win 10 or Win 11 that would keep this from working for me?

(BTW: Using Sync would probably not be feasible.)

Advice will be much appreciated!

Asked by K in NC 1 day ago

Answered by Paul 1 day ago

  • Solved

Google Image Previews look off center in vanilla Firefox

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up i… (read more)

Starting yesterday, the preview images in GIS has been looking off center in Firefox (see attached). If I switch to protection mode the image looks fine. If I open up in any other browser it looks fine as well. I have already cleared my web cache and cookies, refreshed Firefox and then reinstalled it, changed my screen resolution settings, and nothing seems to be fixing it. There's no apparent settings in Google itself to adjust the image...it just started doing that in Firefox out of nowhere.

Asked by spaceferret 3 days ago

Answered by spaceferret 19 hours ago

  • Solved
  • Archived

Mozilla is not working for me!

I am trying to visit this website TPLinkLogin https://tplinkloginz.xyz/ through Mozilla firefox on my Windows computer. But I am not being able to open it. Although, the … (read more)

I am trying to visit this website TPLinkLogin https://tplinkloginz.xyz/ through Mozilla firefox on my Windows computer. But I am not being able to open it. Although, the website works fine with other browsers like Edge.

Asked by geekhelpinggeeks 1 year ago

Answered by FredMcD 1 year ago

  • Solved
  • Archived

Trying to "link" machines

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses requ… (read more)

I am a computer user. Don't try to be able to be a power user, as I have better things to do with my time. I downloaded Firefox to be able to take some FEMA courses required for my Search and Rescue volunteering. I download it and installed. Launch the program and followed instructions to set up an account. OK that seemed a bit much for a free browser but I assumed like all internet based companies it was a data collection exercise that would test my dedication to blocking all email spam.

After the account set-up, I was met with the concept that I needed a browser on a second machine to be linked to the account. Some lame excuse that you couldn't sync with only on computer with the browser. Funny thing why would you want to sync if you only had one machine with the browser. Have a simple backup system would take care of any of that. Oh well I was stuck because the browser would not function and I followed through with downloading the program onto my iPhone and scanning the code. It seemed to work. The only acknowledgments is a continuing barrage of emails telling me "someone is trying to log into my account." Yea that's me because I got asked a second time to set-up this bloody link. Some something is not working.

I would just delete everything (account and Firefox) but I am scared that my email address will be tarred and feathered and not allowed to be used again ever!!

Help please. What I hoped to be a quiet morning completing 2 need courses has ended up costs me hours of frustration.

Thanks

Mike

Asked by wmichaelgriffin 1 year ago

Answered by Wesley Branton 1 year ago

  • Solved
  • Archived

kb switch to another window, NOT another tab!

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to th… (read more)

I know i can slow click on the icon to get to a second window, but there must be a kb for that. the help muddles the meaning of tabs and windows. I want to switch to the next window with a different tab bar where i put pocket so i can save to it

Asked by Fluffy the cat 1 year ago

Answered by Terry 1 year ago

  • Solved
  • Archived

when typing on youtube Shortcut buttons keep on getting triggered

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try… (read more)

On my Youtube tab when i try to search or write a comment, everytime I end up pressing a shortcut button such as the spacebar it stops and starts the video and when i try to use the M button it mutes and unmutes then video et., even thou i try to write a sentence. I have refreshed, updated my windows and browsers etc, cleared my Cashe. Other Browsers are fine only on Firefox. Have not had that issue before.

Asked by peravin_mariathasan 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Password refusal

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept … (read more)

I had to clear History and Cookies on my desktop to get an online purchase done. I was able to add my passwords for every site bar one (afl.com.au). It just won't accept my password despite changing it. Works fine in Brave and Chrome. Also fine on my laptop (didn't clear anything there). Any help sincerely appreciated.

Asked by amigaman 1 year ago

Answered by amigaman 1 year ago

  • Solved
  • Archived

Update linked me to old compromised accounts

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and syn… (read more)

I just logged on and went to Netflix. I was logged in under an account I haven't used in a year. While trouble shooting the issue I discovered the browser updated and synced my old account with my new one. This included passwords and logins that were compromised in data breaches. I don't even use the old computer or any of those passwords. Now I can't even get Netflix to play on there with the correct login data. I took that old account info out and deleted the cookies from compromised accounts. Can anyone tell me how to fix the sites, other than switching away from Firefox entirely?

I am not happy and can't even leave feedback to get real support from the people who did this dumb stunt without even asking me first.

Asked by iluvtrollbabies 1 year ago

Answered by HenricuzHotmail 1 year ago

  • Solved
  • Archived

Prevent the search to happen on URL bar

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the UR… (read more)

Dear Firefox friends, I am using the up-to-date version of Firefox. How can I prevent the search to occur on the URL bar? I want to use the URL bar only for typing the URL addresses but not for search or googling. It is annoying function and if I want to do so I will use Chrome. Thank you for your kind help and advice.

Asked by usamaanbaky 1 year ago

Answered by TyDraniu 1 year ago

  • Solved
  • Archived

closing out pages

Open pages will no longer close when the X is clicked. And the back arrow will not go back to previous page. This situation has just recently occurred. And just discov… (read more)

Open pages will no longer close when the X is clicked. And the back arrow will not go back to previous page. This situation has just recently occurred. And just discovered that I am unable to move files back and forth to position them in the order I want.

Asked by Jack 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Standard Life login

I have Firefox for IOS on a Mac. Since about 4th August 2021, my login to the Standard Life webpage has failed. It works in Safari. Has there been a recent Firefox update… (read more)

I have Firefox for IOS on a Mac. Since about 4th August 2021, my login to the Standard Life webpage has failed. It works in Safari. Has there been a recent Firefox update which is incapatible with the Standard Life login? Thanks for any ideas. Richard Goldsmith

Asked by Richard 1 year ago

Answered by FredMcD 1 year ago