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Problem with my Firefox home page

When I start up Firefox, my home page is a small square (3 inches square) showing a portion of my home page. When I try to expand the area (i.e. I hit the green button) … (read more)

When I start up Firefox, my home page is a small square (3 inches square) showing a portion of my home page. When I try to expand the area (i.e. I hit the green button) it takes up the entire screen but I do not have access to the tool bar above the screen. Nothing I do seems to clear this up. I tried taking a screen shot of both screens but I got a message that the screen shot was too large. I don't know if there is a way to get around that or if my problem is common enough that someone can figure out what is happening. Help please!!

Asked by jacquesmeyer 1 year ago

Answered by cor-el 1 year ago

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privacy and tracking by cookies

Since a few weeks only whenever you start browsing on any browser, a window opens asking you to agree or refuse the settings for tracking by cookies etc. Does this proce… (read more)

Since a few weeks only whenever you start browsing on any browser, a window opens asking you to agree or refuse the settings for tracking by cookies etc. Does this procedure annulate myown prefenrences settings?

Most of the people don't care about that and tired of being harrassed just agree to all trackings and cookies. But I don't want to be tracked and my preferences settings are all personnalised and quite strict on what I agree and what I don't agree.

So if firefox asks me to agree before I'm allowed to browse, and I agree to all of the tracking, does this annulate my privacy settings in the parametres?

Please give me an answer to [email]@gmail.com or call me +[phone number]

Or on this forum?

Yours Stefan Suter who loves Firefox an Mozill

Asked by stefsut 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Addons icons don't appear in toolbar

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back t… (read more)

When I opened Firefox this morning, I got a pop-up I've never seen before, that said something like "Firefox is slow. Refresh Firefox." So I did that. Then I added back the add-ons I want to use. The add-ons are installed and working. But there are no icons in the toolbar. There is no overflow arrow. Just a blank space where the icons used to be. I've searched for solutions for two hours now. Can't figure it out.

Asked by fastriver 1 year ago

Answered by cor-el 1 year ago

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Firefox Browser

ok so I am using firefox on my school computer and I recently I used bing for my xbox to get points. but when I used bing all of a sudden yahoo is my search engine even t… (read more)

ok so I am using firefox on my school computer and I recently I used bing for my xbox to get points. but when I used bing all of a sudden yahoo is my search engine even the in settings it says google. I hate yahoo does anyone know how to get google back?

Asked by pcordell41 1 year ago

Answered by cor-el 1 year ago

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Firefox crashes randomly

Had to buy a new MacBook Pro yesterday as my old one died. I have been using Firefox as my default browser for years. With the new computer certain websites such as wunde… (read more)

Had to buy a new MacBook Pro yesterday as my old one died. I have been using Firefox as my default browser for years. With the new computer certain websites such as wunderground.com cause Firefox to crash. This happens even in safe mode and with hardware acceleration turned off. Any advice will be deeply appreciated.

Asked by ebethsdad 1 year ago

Answered by ebethsdad 1 year ago

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How settings for privacy and security are supposed to work vs. how they work

1. I have ALL cookies blocked in all windows, through the CUSTOM option. Some websites defined in the Exception list as Blocked and some websites that I cannot recognize … (read more)

1. I have ALL cookies blocked in all windows, through the CUSTOM option. Some websites defined in the Exception list as Blocked and some websites that I cannot recognize (and are not on the Exception list as Allowed or Allowed for session), still save cookies that I can see under Manage Data. The first two screen captures )on the left) show Google as blocked, but still saving cookies. Is this a feature or a bug?

2. I am using a website called athenahealth. It forced me to allow for session a bunch of domains and subdomains, including one that starts with 8752-2.

The last 2 screen captures show: - info in the Shield for cookies, where the subdomain starting w. 8752-2 is shown as blocked

- the list of exceptions that shows this same subdomain (starting w. 8752-2) as allowed for session.

How is the above possible? Is this the way this is meant to work?

3. Is there a way to copy out, export or at least print the list of websites under Exceptions? I am concerned that somehow they are deleted (I was reading that Refresh deletes them, maybe something else does that too) and it took me quite a lot of experimentation to figure out what is that I have to allow for websites that I need vs. what I can safely block, when blocking ALL doesn't do the job.

4. Is there anything planned to allow a preview before printing (like in Safari) to facilitate printing only what one wants to print?

I'd very much appreciate answers to the above.

Asked by Sue 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Volume icon suddenly disappeared from Toolbar

Problem of the day, after really not doing anything else but restarting the iMac: the volume icon vanished and I could not figure out why and how to restore it. I'd appr… (read more)

Problem of the day, after really not doing anything else but restarting the iMac:

the volume icon vanished and I could not figure out why and how to restore it.

I'd appreciate advice for having it back as it is really impacting my used of websites that imply sound.

Thanks

Asked by Sue 1 year ago

Answered by Sue 1 year ago

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Why Moderated?

Hi, I just posted an answer to a question and got a response saying my answer has to be moderated. What caused that? The question I was trying to answer is at this link:… (read more)

Hi,

I just posted an answer to a question and got a response saying my answer has to be moderated. What caused that?

The question I was trying to answer is at this link: https://support.mozilla.org/en-US/questions/1304072#answer-1348998

Any information you can provide will be much appreciated.

Thank you.

Asked by Carla Rogers 2 years ago

Answered by Andrew 2 years ago

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Some websites won't load properly in Firefox but do in other browsers

For a while now, some websites have not worked properly under Firefox, but since the last update I am getting even more problems. I have followed advice on this forum bu… (read more)

For a while now, some websites have not worked properly under Firefox, but since the last update I am getting even more problems. I have followed advice on this forum but nothing has worked. Is there anything I can do or must I stop using Firefox? I am using Firefox 78.5.0esr because my OS is Mac OS 10.11.6 and I can't update it as newer versions won't work with someof my programs.

Asked by eddleetham 1 year ago

Answered by FredMcD 1 year ago

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Unable to import logins using a csv file

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a f… (read more)

I am unable to import logins using a csv file even though I followed instructions and enabled that functionality on the about:config page. After choosing "Import from a file" I get a page with a yellow header asking me to enter my "Primary Password" to view logins. When I click the "log in" button to do this, immediately I get an empty page that says "No synced logins found."

My logins disappeared after I "refreshed" Firefox. Now I'm sorry I did that. I do still have the logins on a different computer (hence the csv file).

Asked by skookum 1 year ago

Answered by skookum 1 year ago

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (read more)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 year ago

Answered by cor-el 1 year ago

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Does upgrade delete any exceptions, preferences or settings?

I keep getting reminders that there is a new release of Firefox. Does it delete any preferences, exceptions, settings, etc? Any reported bugs with it? Thanks. … (read more)

I keep getting reminders that there is a new release of Firefox.

Does it delete any preferences, exceptions, settings, etc?

Any reported bugs with it?

Thanks.

Asked by Sue 1 year ago

Answered by FredMcD 1 year ago

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Firefox update stopped photos in MailChimp from showing

Firefox update stopped photos in MailChimp from showing Updated to 80.0.1 latest and Mailchip messages no longer show images and they did a day ago before the update. Mac… (read more)

Firefox update stopped photos in MailChimp from showing

Updated to 80.0.1 latest and Mailchip messages no longer show images and they did a day ago before the update. Mac with latest system.

Asked by jbabina 1 year ago

Answered by FredMcD 1 year ago

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Enabled Add ONs/Extensions; why the discrepancy?

As I looked at the Application Basics under Troubleshooting info, I noticed that under Add ONs there are some that I was not aware of, such as extensions for Amazon.com, … (read more)

As I looked at the Application Basics under Troubleshooting info, I noticed that under Add ONs there are some that I was not aware of, such as extensions for Amazon.com, Bing, ebay, Google. Are these added by default by Firefox? Under the heading ENABLED, each of them is listed as TRUE.

Under Manage Your Extensions (about:Addons), none of them is shown as Enabled.

I am wondering why these extensions are listed under Add ONs under Application Basics and what's the implication of these being there. There seems to be some "discrepancy" between the 2 locations where they are listed, one of the showing them Enabled, the other one not listing them as Enabled....

Thanks.

Asked by Sue 1 year ago

Answered by cor-el 1 year ago

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Disable Reader View Toolbar After FF69

When I enable reader mode there is a small floating toolbar I find distracting. I would like to turn it off. I found two previous questions on this topic but neither of … (read more)

When I enable reader mode there is a small floating toolbar I find distracting. I would like to turn it off.

I found two previous questions on this topic but neither of them worked for me.

https://support.mozilla.org/en-US/questions/1082202 https://support.mozilla.org/en-US/questions/1209287

Asked by Michael Ulmen 1 year ago

Answered by Michael Ulmen 1 year ago

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Firefox 84.01 no Restore All Tabs on Restart function

I had to reinstall Firefox yesterday because it kept crashing on my Mac (OS Mojave). Unfortunately I can't find the option to Restore All Tabs on Restart anywhere! I like… (read more)

I had to reinstall Firefox yesterday because it kept crashing on my Mac (OS Mojave). Unfortunately I can't find the option to Restore All Tabs on Restart anywhere! I like to use multiple tabs all the time so this is a necessity for me.

Thank you for your help.

Asked by gillie2tat 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Disable automatic tab pinning behavior?

I still haven't understood how exact this works in Firefox, but apparently if I open a link in a new tab, the parent tab is automatically pinned? How do I disable this au… (read more)

I still haven't understood how exact this works in Firefox, but apparently if I open a link in a new tab, the parent tab is automatically pinned? How do I disable this automatic pinning of tabs? It is driving me nuts since the tabs are small and hard on my motor skills.

Asked by Vijay Venkataraman 1 year ago

Answered by cor-el 1 year ago