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New Tab "+" at right end of tabs has disappeared

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's no… (read more)

I always relied on the "+" at the right end of tabs to get a New Tab, but it's disappeared, won't come back on reboot, doesn't seem available as a customization. It's not the greatest problem in the world but it is annoying when handy shortcuts disappear!

Asked by almagary 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Adding bookmarks using a mouse

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb. Somehow, he is inadvertently a… (read more)

My dad is almost 89 years old. He is NOT TECH SAVVY. I have him using a trackball mouse. His hands are HUGE and his fingers are numb.

Somehow, he is inadvertently adding bookmarks to the bookmark bar. I do not know how he is doing this but he'll call and ask me to "put Gmail back on the bar". When I go over, there are a gazillion new bookmarks which pushes his Gmail bookmark beyond the >> spot. I have to delete these umpteen extra bookmarks so that the Gmail bookmark is visible again. Yesterday, I decided to move Gmail to the far left, hoping these accidental bookmarks he creates won't push it off the bar. The bookmarks he "creates" are specific gmail conversations, or facebook pages, or Publisher's Clearing House pages (he LOVES PCH games and plays them constantly).

HOW IS HE DOING THIS? He doesn't know enough to click the star button. He doesn't know about using the Ctrl and D keys to create a new bookmark. It's driving me BATTY. I'm sure he's somehow doing this using his mouse (clicking both right/left simultaneously but not aware of doing so).

Thanks in advance for helping a daughter keep her sanity ...

Asked by romiha 2 years ago

Answered by Paul 2 years ago

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Not all pictures loading on homepage

My homepage is www.nine.com.au When it loads all the pictures are shown until I scroll down to the sport section and then no more pictures are displayed. If I use another… (read more)

My homepage is www.nine.com.au When it loads all the pictures are shown until I scroll down to the sport section and then no more pictures are displayed. If I use another browser I don't have this problem. Thanks in advance.

Asked by micko_101 1 year ago

Answered by cor-el 1 year ago

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Firefox 98.0.2 browser window messed up

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no … (read more)

Since the latest update the whole browser screen is messed up. Elements are moving as I move the mouse, even the Bookmark menu and site controls. Tried to reinstall, no luck.

Asked by lyzzard87 1 year ago

Answered by lyzzard87 1 year ago

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Firefox Problems Accessing Websites

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I freq… (read more)

I've posted this problem before and did receive replies attempting to help. Unfortunately, the problem has continued for a long time (I think at least a year). I frequently can't access websites (e.g. Yahoo Mail) using Firefox but can using Edge or Brave. With Firefox, I get the following error message:

"Secure Connection Failed An error occurred during a connection to login.yahoo.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem."

I had hoped that the problem would be solved by a Firefox update but that has not happened.

I also regularly get the message "No Internet Connection" while using Firefox but, when I use Edge or Brave while the error message is displayed, there is Internet connection.

I'm using the latest versions of Firefox and Windows 10 Pro.

I've used Firefox for many years and really don't want to have to switch to, say, Brave.

Ed

Asked by edrcpa 2 years ago

Answered by cor-el 2 years ago

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Bookmarks Disappeared

After a computer reboot, ALL my bookmarks have disappeared. I'm running Firefox 98.0.2 on Mac 10.14.6 - I've followed all the 'help' advice: I opened firefox profiles, it… (read more)

After a computer reboot, ALL my bookmarks have disappeared. I'm running Firefox 98.0.2 on Mac 10.14.6 - I've followed all the 'help' advice: I opened firefox profiles, it only shows one. I rebooted Firefox (I was left with bare bones) and still no bookmarks and still only one profile. I've looked in the computer 'library' and I can find nothing compressed (the bookmarkbackups folder has 15 items but all are dated 2022). Can someone please help me retrieve them, I'm in the middle of a project and NEED the bookmarks. Thank you in advance!

Asked by artcreeping 1 year ago

Answered by artcreeping 1 year ago

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Firefox not displaying ® correctly on specific website

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I… (read more)

For some reason Firefox is not showing the registered trademark ® correctly on my website. It is coded correctly and shows as ® when i perform my HTML editing. But when I look at it as a customer using Firefox it changes to Ž but only in certain parts of the webpage. It does display properly on all other browsers though (Chrome, Edge, Opera, Safari, Explorer) Firefox seems to be the only browser not displaying it properly. See screen shots below I used Opera as an example. I'm not sure if this is a Firefox problem or something that I can fix. Any help would be greatly appreciated. Thank you

Asked by remo0032 1 year ago

Answered by remo0032 1 year ago

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Dialogue to "open" or "save" downloads no longer appearing

Hi, Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead sa… (read more)

Hi,

Up until very recently, I've been able to download files without issue. Every time it'd ask "do you want to open or save?". It's no longer doing that, and instead saves them by default. How do I revert this back to asking what I want to do?

Asked by All Seeing Eyes 2 years ago

Answered by All Seeing Eyes 1 year ago

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Black pixels on screen?

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've … (read more)

So for the past few days I've had this issue where I get these black boxes all over my browsing window that won't go away and make using the browser very difficult. I've tried other browsers and have not had a problem, it's only firefox. I've done all of the technical things I can think of (clearing cache, resetting the browser, restarting my computer, completely uninstalling firefox and all data on my computer and then reinstalling) and nothing has worked. I can get the browser to run fine in troubleshoot mode but I'm unsure of what to do next to fix it. I've included a picture of the issue.

Asked by mayakw2 1 year ago

Answered by Terry 1 year ago

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List of downloads

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a w… (read more)

Recently (probably after an update) Firefox starts showing my list of downloads automatically and unwanted after each download. So I want to download a few MP3's from a website. I click on one, select the download option, and when it is done downloading a drop down display comes down from the Menu bar showing my last downloads. Obviously, as I download more, this list gets longer. I know I can make the list disappear by clicking anywhere on the screen, but it is an extra click to get rid of a feature I don't want. How do I turn that off?

Asked by David 1 year ago

Answered by Terry 1 year ago

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Add Files to "Files and Applications" to be asked wether to save or to open with...

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file t… (read more)

Hello. I noticed that Firefox (98.0.2) doesn't even ask if the file should be saved or opened with a program when downloading some file types. Unfortunately, these file types (e.g. GPX) are not listed under Settings --> General --> Files and Applications, so that I could assign them to a program or specify that they should always be asked. And I can't add these files somehow... I have also deleted the file "handler.json" in the profile folder, hoping to be asked then. But that doesn't happen. GPX files, for example, are assigned to the GSAK program in the system - but Firefox just wants to save them and doesn't offer the option to open them directly in GSAK. Does anyone know advice how I can get Firefox to give me the choice? Thanks a lot.

Asked by Oliver 1 year ago

Answered by AliceWyman 1 year ago

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Firefox Desktop Download Error

I cannot download Firefox for desktop. I get an error message in my Chrome browser saying my connection is not private. It says my certificate is not valid. Where do I g… (read more)

I cannot download Firefox for desktop. I get an error message in my Chrome browser saying my connection is not private. It says my certificate is not valid.

Where do I go from here?

Thanks, Denny

Asked by dczopur 1 year ago

Answered by jonzn4SUSE 1 year ago

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How to enable one manually previously disabled cookie?

I disabled 1 cookie of a particular site manually. I tried clearing the "Cookies and Site Data" afterwards. I am still unsure whether they are enabled now or not. Please … (read more)

I disabled 1 cookie of a particular site manually. I tried clearing the "Cookies and Site Data" afterwards. I am still unsure whether they are enabled now or not. Please assist.

Asked by funxtimecontact 1 year ago

Answered by cor-el 1 year ago

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Firefox and Office.com

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office… (read more)

I am continuing to experience issues with Firefox on my new Framework laptop. It is only on this computer, and only with Firefox. I cannot log in to my office.com (Office 365 account). It will continually refresh and throw me back to the sign in page.

I have uninstalled, reinstalled, and refreshed Firefox, disabled all extensions, allowed UBlock Origin exceptions for office.com in the list, have attempted to toggle the DNS settings, adjust the proxy settings to be no proxy, and confirmed I am up-to-date with the most recent version. I have deleted browser cache and cookie data multiple times. I also confirmed this works fine on my other computers with the same settings and versions of Firefox. I will occasionally get a code (shown in attached image) but upon researching this I'm not finding any information to assist. What on earth is happening? I haven't had any issues with this

Asked by funkdw 1 year ago

Answered by funkdw 1 year ago