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- Archived
Action pages of emails do not display (FF 86, 87 - March 2021)
EMAIL DISPLAY IN GMAIL: Hello. All of my emails open the first page okay, but an increasing number of action pages in emails do not open. Those pages contain forms to f… (read more)
EMAIL DISPLAY IN GMAIL: Hello. All of my emails open the first page okay, but an increasing number of action pages in emails do not open. Those pages contain forms to fill out, petitions to sign, and donations to make. This problem began in late February/early March (FF 86&87).
The tech support at EveryAction.com said she thought they need Javascript to open, but I couldn't find any setting or add-on in FF to enable/disable Javascript. I don't know why all of their action pages have been opening fine for years--maybe it's related to FF's new versions. I tried adding Policy Control because it supposedly enables/disables Javascript but it didn't solve my problem.
The tech support at Earth Justice wrote this in response to my report about their action pages not displaying: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:87.0) Gecko/20100101 Firefox/87.0; https://earthjustice.org/action/investigate-troubling-payments-that-threaten-the-florida-panther?contactdata=8D8RgJTCUXwiDCjeWPHh7wQ1fwDy7YSqjRoUFBMLj9iH2tXUofJiQ1CKU%2fIhkHfdjY8KsFkiYme4BhD4yp%2bpJ9S13ALo6NdUs4CtwLA2KaAhIZ0GP2%2bWq9ZUYNwtkHNEKC%2bxUF4VNRJ1XirXG00WayYuwLGnnHVzRWtCwf3s%2fqtR64TlcMwKx0w2e3AyPLspJ8xDw1TQNs%2fSBpWztf%2fNBkvDKFTrC6fsKAvY54zt13IfVVPcfU%2byEdneTMzDaYIN&ms=email&utm_source=crm&utm_medium=email&utm_term=action&utm_campaign=2102_Action_Panthers_Haaland&%3butm_content=HTMLTakeActionButton1&emci=5a0f473e-c881-eb11-85aa-00155d43c992&emdi=01870d6d-d68b-eb11-85aa-00155d43c992&ceid=962627 "We are still investigating this problem, but it appears to be concentrated among Firefox users. We do know that our EveryAction forms require Javascript to be enabled, so if it’s disabled and you’re able to enable it that might work and would be helpful to our efforts to sort this out. Let us know if you’re able to get that to work, and thank you for your patience." Thanks, Kyle Berquist (he/him) Digital Advocacy Associate 50 California Street, Suite 500 San Francisco, CA 94111 T: 206.434.6455 F: 415.217.2040 earthjustice.org
I would be very grateful for your help in solving this problem. I'm sure there are other users out there with same problem. Thank you. --Sincerely, Bo Bergstrom.