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Update popup every day

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times… (read more)

I would like this set for once week at the least amount of time. Right now the popup is every day, and I'm so frustrated with it that I don't know exactly how many times I have to close it. It's just a fact for me that I cannot take the time to update when I just close it. I imagine everytime I close FF it will popup again when I open it.

Can I set it to update during non-working hours? Please tell me how, step by step if possible, thank you so much, Denise

Asked by nwcountry 2 years ago

Answered by nwcountry 2 years ago

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Firefox crashes and can't use the existing profile when relaunching

Over the past week I've had this error popup a few times when Firefox is launched: "You've launched an older version of Firefox. Using an older version of Firefox can cor… (read more)

Over the past week I've had this error popup a few times when Firefox is launched:

"You've launched an older version of Firefox. Using an older version of Firefox can corrupt bookmarks and browsing history already saved to an existing Firefox profile. To protect your information, create a new profile for this installation of Firefox."

I haven't yet spotted a pattern, but the most recent time it happened, I had the browser already open and either opened a new window or clicked Firefox in my start menu. The new window showed my homepage (blank tab) but was unresponsive: I couldn't type into the address bar, click a bookmark, or even close the window. The existing window was fine, so I closed that but had to kill Firefox in Task Manager.

When I relaunched Firefox, I got the above error message. Luckily I use Sync, so my many bookmarks are backed up. But of course all cookies have been deleted, so I have to login to websites again.

Firefox is up-to-date (84.0.1, 64-bit) and running on Windows 10 Enterprise. I even uninstalled, cleared out the data in AppData\Roaming\Mozilla (plus Local and LocalLow), and reinstalled.

As I said, this has happened a few times over the last week (3 or 4?) and is starting to get annoying now!

Any ideas? Thanks!

Asked by gbull 2 years ago

Answered by gbull 2 years ago

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Bookmark html file import

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not se… (read more)

I replaced my craptop with a pc. Part of my process included creating a bookmark html file from the craptop which I'd hoped to import into my pc. Problem is I do not see a way, how, etc. to import that bookmark html file into the pc firefox browser.

Thanks

Asked by imabuckeye 2 years ago

Answered by Terry 1 year ago

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Firefox 84.0.2 not showing videos or gifs - only a green screen

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green … (read more)

All of a sudden Firefox 84.0.2 has stopped showing videos on any web site, including Twitter. It doesn't show GIFs either. (Photos are fine.) All one can see is a green screen.

NOTE: I have made ZERO changes to Firefox's settings, ZERO changes to my computer (it has been on continuously since last night when everything was working fine). It simply started happening today.

I have checked several of the web sites in Chrome and they work just fine.

I cleared the cache, but that didn't help. Any ideas?

Asked by RemySecor 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Account is Locked

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still lo… (read more)

There was a problem with my email account, and in the process Firefox locked my account because the email bounced. Now the problem is resolved, but my account is still locked.

I can't find the right place to ask for help. I'm hoping this is the right place.

Asked by furkan.uzumcu 1 year ago

Answered by cor-el 1 year ago

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Chinese language pack gave Japanese Characters

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default… (read more)

“连”、“设备” are Microsoft YaHei(MSYH), but the others are other fonts which are not on my computer, and although my settings are zh-CN, my language pack is zh-CN, my Default Font is MSYH, the bold characters are JAPANESE STYLE CHINESE CHARACTERS. Maybe it is because in your font-config, ja-JP is former to zh-CN, please fix it.

Asked by 1900011604 2 years ago

Answered by 1900011604 1 year ago

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Can't delete Other Bookmarks folder from bookmarks bar

Hi community, Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidental… (read more)

Hi community,

Somehow the Other Bookmarks folder showed up at the end of my bookmarks bar. I am pretty sure it was not there yesterday. I assume that somehow I accidentally placed it there.

The problem is that I can't either move it, or remove it from there. When you select it, delete option is grey and not available. Does anyone now exactly how to remove it from the bookmarks bar?

Thank you people... :)

Asked by Slobodan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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session files stop updating, open session is not fresh!

There is a problem that has haunted me for many years, regardless of the versions of firefox, the bottom line is that when I close the browser after a long work, and open… (read more)

There is a problem that has haunted me for many years, regardless of the versions of firefox, the bottom line is that when I close the browser after a long work, and open it later, an outdated session is restored, 4-5 hours old, and not the last one. Having watched the "sessionstore-backups" folder and its three files, I found that at some point these files simply stop changing, so the next time the browser is opened, the session is not fresh. Why is this happening, I cannot understand why the session files freeze and do not update despite the fact that I continue to work in firefox ??

Asked by vad-athlon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Now have to mouse click the cursor in the search box before I can type

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in th… (read more)

Strange little problem has started recently and am thinking it might be related to the latest couple of FireFox updates. When I open FireFox and try to start typing in the search engine box, nothing happens...I have to click the mouse pointer on the cursor to seem to activate it for lack of a better term...and then I can start typing OK. [ No other typing / mouse click related problems with anything else what-so-ever ]

The cursor automatically goes right into the search box like it should, sitting there blinking for me to simply start typing from the keyboard. But typing is unresponsive, no typing occurs until I now take the extra step and mouse click on the cursor., then I can type OK.

Default browser is FireFox...the behavior is the same on multiple search engines of Google, DuckDuckGo, and Wikipedia. Since Firefox was a common denominator, I uninstalled FireFox, reinstalled it…but no help. Yet, if I try Internet Explorer from the ‘Windows Accessories’ section, it's search box typing works normally. Any experience / known issues would be appreciated.

Asked by roundball 2 years ago

Answered by roundball 1 year ago

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Why are all docs I output to PDF now turned into Firefox HTML files? It needs to stop!

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox au… (read more)

Ever since I installed the last update, 84, which caused a host of problems I will not go into, an unanticipated one was that I can non longer output to PDF as Firefox automatically changes it to Firefox HTML Files. I can view them in Acrobat, but the subtle difference makes it impossible for Word Perfect to recognise them if I need to import them back (as in when something gets lost and all I have is the PDF). Please, community, do NOT tell me all I need to do is use MS Word to fix this. This is NEVER going to happen, now or ever! Now that this made clear, what, if anything can I do? And why would Firefox have anything to DO with me converting WP files into PDF? Clearly there is some greedy little finger stuck somewhere, because the proof is in the long list of files I now have that are no longer PDF. I have opened them in Acrobat and saved them again, but they still show up as FIrefox HTML Files. Aaargh! Help, please! It's driving me mad!

Asked by ljorde 1 year ago

Answered by Wesley Branton 1 year ago

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Sometimes when I open some websites, all the fonts are ineligible. It's happen with google tools too.

It's wierd, because when I inspect the element, I can see the right text. And with I close all tabs and open the security firefox, works fine. I Already tested delete all… (read more)

It's wierd, because when I inspect the element, I can see the right text.

And with I close all tabs and open the security firefox, works fine.

I Already tested delete all add-ons, anti-virus,...Nothing helped

Asked by Lucas Parra 2 years ago

Answered by cor-el 1 year ago

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Always allow... check box not respected for external links

Hi all, We have an internal web application that uses an external application on our pc's to handle certain links. After updating Firefox to version 8X it now continually… (read more)

Hi all,

We have an internal web application that uses an external application on our pc's to handle certain links.

After updating Firefox to version 8X it now continually asks to open these links. The Always allow... checkbox is not respected. Once checking the box it lasts for the period you have the browser open but as soon as you close Firefox and open again it will again prompt.

I tried renaming my handlers.json file and letting it be rebuilt to no avail.

Anyone know what he issue might be?

thanks

Asked by jcrow 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Duck Duck Go - Server Not Found

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address b… (read more)

I am using Firefox with Default Search Engine set to Duck Duck Go. I seem to be unable to connect to duckduckgo.com be it either through typing my search in the address bar or duckduckgo.com. All I get is: "Hmm. We’re having trouble finding that site." Internet connection seems fine (no trouble connecting to other sites). Sometimes clearing "Cached Web Content" helps but it is troublesome to clear cache after each browser restart. How can I get the Duck to work with the Fox?

Selected options: Use the address bar for search and navigation Default Search Engine - DuckDuckGo Delete cookies and site data when Firefox is closed

84.0.2 (64-bit) Mozilla Firefox for Manjaro Linux Manjaro - 1.0

I would be happy to provide any additional information if needed.

Asked by ormac 2 years ago

Answered by jonzn4SUSE 1 year ago

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Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (read more)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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can't logon to two banking sites

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling t… (read more)

I recently couldn't logon to my local online banking site. The thing is, is had been working just fine for years, and then all of sudden stopped working. Upon calling the bank they said everything looked fine on their end and try using a different browser. I used Chrome (would rather NOT use that browser), and I could logon fine. I found that if I disabled Privacy Possum it worked fine, so, now when I want to logon to my local bank I just disable Privacy Possum and it works. But I don't understand why it all of sudden quit working.

Now I can't logon to my Penfed credit card account. I tried turning off all the extensions, NO help. I went to the Firefox trouble shooting section and refreshed Firefox and did what ever else they said to do like clear ALL my history and cache...still no help. My Penfed had been working just fine until today, and it also comes up fine using Chrome. Is there anything that has changed in Firefox that is blocking my two online banking accounts that you know of?? This seems very strange.

Asked by Runningwolf 1 year ago

Answered by cor-el 1 year ago

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Can't access site in firefox that I can in safari

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resou… (read more)

There is a site that I've been accessing for months from firefox. Today, all my attempts to access it result in "Forbidden: You don't have permission to access this resource." If I bring up a safari browser, the exact same URL loads fine. I didn't change any firefox configuration settings. Any ideas?

Asked by Daniel 2 years ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Change the Keyboard Shortcut for Show All Bookmarks back to Ctrl-Shift-B as in version 83

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar! Is there a way to revert this shortcut back … (read more)

All of a sudden pressing Ctrl-Shift-B no longer opens my Bookmarks window (Library), but instead closes my bookmarks toolbar!

Is there a way to revert this shortcut back to what it's been for the longest time?

I know the "new" combination is Ctrl-Shift-O but I've used the old one so often (maybe 50 times a day), that this change is nerve-racking.

Thanks.

Asked by Slouch 2 years ago

Answered by cor-el 1 year ago