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My website at MyHeritage.com is greyed out

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access … (read more)

On Feb 13th I went to my website at MyHeritage.com, to which I'm always logged in, to find that a few seconds after it loads it becomes all greyed out and I can't access anything. I had been on the site a couple of weeks earlier with no problems.

I removed the "Enhanced Tracking Protection" and I turned off AdBlocker for the site but the problem persists. I have logged out and then logged in - same problem. I turned off my computer and restarted it - same problem.

When I went to log in to my account at MyHeritage using my Chrome browser I encountered the same problem of a greyed out page BUT there was a banner stating something about cookies and when I clicked the "I understand" button the greyed out page cleared and I was able to access my account.

However, Firefox is my default browser and I want to be able to access this page using Firefox. It seems to have something to do with cookies.

Solved Archived 3 427

website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (read more)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

Solved Archived 2 130

Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Solved Archived 4 230

Can't get into Facebook

Suddenly today when I tried to use facebook, already logged in, I got the message "Account Temporarily Unavailable. Your account is currently unavailable due to a site is… (read more)

Suddenly today when I tried to use facebook, already logged in, I got the message "Account Temporarily Unavailable. Your account is currently unavailable due to a site issue. We expect this to be resolved shortly. Please try again in a few minutes." Yet facebook works fine on Safari and Chrome.

I cleared my settings, except cookies, turned off extensions and restarted firefox which did not help.

What else can I do?-Martha

Solved Archived 2 249

I am using Firefox under windows 11 to Access MyGov account

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the l… (read more)

I use Firefox trying to access myGov account. I can Log into myGov account without any issues, but once I log in. I can't click on link within myGov to go to any of the linked services. Forefox just stay on the page without going anywhere. Every time I want to log into MyGov, I got to use other browser like Microsoft Edge. In Edge or Chrome, the same log in process, but then when I click on the linked service, like ATO, Medicare, etc. It actually take me to ATO, or Medicare etc, where In Firefox it does not work when I click on the link.

Solved 2 40

V143.0.1 update what's new page display is odd.

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience In addition to Cookies neces… (read more)

Hi. The "What's New?" page displayed all this: __________________________________________________ Help us improve your firefox.com experience

In addition to Cookies necessary for this site to function, we’d like your permission to set some additional Cookies to better understand your browsing needs and improve your experience. Rest assured — we value your privacy. Cookie settings Firefox home

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

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Firefox is no longer supported on macOS 10.14 and below.

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR Firefox Privacy Notice Release Notes

   Desktop Desktop Beta & Developer Edition Desktop Nightly Android iOS 

See what’s new in Firefox!

Release Notes tell you what’s new in Firefox. As always, we welcome your feedback. You can also file a bug in Bugzilla or see the system requirements of this release. 143.0.1 Firefox Release

September 19, 2025 Version 143.0.1, first offered to Release channel users on September 19, 2025 Fixed

   Fixed a tab crash experienced by some users caused by DLL injection. (Bug 1872261)
   Reference link to 143.0 release notes.

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Download Firefox — English (US)

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Firefox is no longer supported on Windows 8.1 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox.

Download Firefox ESR 64-bit

Download Firefox ESR 32-bit Download a different build

Firefox is no longer supported on macOS 10.14 and below.

Please download Firefox ESR (Extended Support Release) to use Firefox. Download Firefox ESR

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Solved Archived 2 469

Problem with the Home Depot website.

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please he… (read more)

After going into Home Depot Canada's website, I can't entre into their departments sections, just see nothing. Maybe somethins wrong with my Firefox's settings? Please help. Thanks.

Solved 1 100

Remove blue ball from tab

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new compu… (read more)

How can I remove the moving blue ball from the tab of a frequently used website? It's distracting and hopefully not symptomatic of a problem It appeared on this new computer/monitor, used to be an icon Thanks, --Laurie

Solved Archived 3 249

How do I report a problem with Firefox Web Browser?

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox doe… (read more)

I use Firefox web browser, my OS is Windows 10 pro. I am the webmaster for site http://eckankarinoklahoma.org. When I revise and update the website pages, Firefox does not recognize the changes made until I hit the reload (renewal) button to the right of the address. However, when there is no reload button for a page, Firefox never will recognize the changes that have been made until I delete my browsing history. It appears to be read web history pages. I've tried everything, from reloading the page to getting out of the site and returning, etc. to get Firefox to recognize the changes but it will not. Like I said, the only way I can get it to recognize the changes is to delete my history, which is a real pain. The page that doesn't have a reload button is a password protected page. See site mentioned above and click left hand menu item "Members Login here." However, by visiting this page you won't be able to see the problem until you have visited it, and then again after it has been revised. The only revision made to this page is the date in the label asking for the password. The password works fine, it's just that the label never updates and this is important for users to know in which article to find the password. Sorry for the wordiness of this, but I hope you get the idea of the problem.

Solved Archived 4 170

Need to turn a "Are you sure you want to delete this?" prompt back ON.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintainin… (read more)

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

Solved 3 80

Firefox refuses till show Facebook.com

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything … (read more)

While using Facebook, I changed some Meta setting to block ads, then unblocked it. After this, Firefox does not show any Facebook info. Switching to Edge, everything shows as normal. Can't see any setting on the Firefox settings page that controls this.

Solved Archived 9 250

Google Messages for Web --- not updating

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page … (read more)

I've been using google messages for web in firefox for some time. I'd pair firefox and pin the tab. Works great. However, with a new laptop the messages for web tab/page will not auto update as it does on other computers and I have to manually reload the page for it to show the updated messages. I'm not sure the cause or settings that would be needed to allow it to query the server for rcs/sms updates.

Solved Archived 2 375